If you’re flying with Turkish Airlines to or from Greater Rochester International Airport (ROC) in Rochester, you’ll be using the Turkish ROC Terminal. This terminal is a hub for Turkish Airlines and is designed to provide passengers with a comfortable and convenient travel experience.
Turkish Airlines takes pride in offering its passengers a seamless and exceptional travel experience. One of the key components of this commitment is the Turkish ROC Terminal, located at Greater Rochester International Airport in Rochester City. Here, we’ll cover everything you need to know about the Turkish ROC Terminal, including its address, phone number, departure terminal, and terminal map.
What is the Turkish ROC Terminal Address and Location Map?
Here are the details on the Turkish ROC Terminal address and location map. The Turkish ROC Terminal Address is:
1200 Brooks Ave, Rochester, NY 14624, American States
The Turkish ROC Terminal is situated within the larger Greater Rochester International Airport complex, in Terminal 1. Passengers can refer to the ROC Airport map to locate the Turkish Airlines terminal.
Turkish ROC Terminal Location Map
The Turkish ROC Terminal map is available on the airline’s website and at the airport, offering a detailed layout of the terminal’s facilities, such as check-in desks, security checkpoints, lounges, and dining/shopping options.
By providing this information, passengers can plan their journey to the Turkish ROC Terminal and ensure a smooth and efficient travel experience when flying with Turkish Airlines from Rochester.
How to Contact Turkish Terminal ROC?
Here are the details on how to contact the Turkish Terminal ROC:
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
The Turkish Airlines team is committed to providing responsive and helpful support to ensure a seamless travel experience for all passengers using the Turkish ROC Terminal. By having multiple channels of communication, including a dedicated phone number and email address, Turkish Airlines aims to make it easy for travelers to get the information and assistance they need when passing through the Turkish ROC Terminal.
ROC Turkish Departure Terminal
The Turkish ROC Departure Terminal is situated in Terminal 1 of ROC Airport, which is the designated terminal for Turkish Airlines’ operations at this airport. When departing from the Turkish ROC Terminal, passengers can expect the following:
Check-in and Baggage Drop: The Turkish ROC Terminal features dedicated check-in counters and self-service kiosks where travelers can check in for their flights and drop off their checked luggage.
Security Screening: The terminal has its security checkpoint, allowing passengers to efficiently go through the screening process before reaching the boarding gates.
Boarding Gates: The Turkish ROC Terminal has multiple boarding gates assigned for Turkish Airlines’ departures. Passengers can easily locate their gate and board their flight from this dedicated terminal.
Amenities and Services: The Turkish ROC Departure Terminal offers a range of amenities and services to enhance the passenger experience, including duty-free shopping, dining options, and lounge facilities for premium travelers.
By departing from the Turkish ROC Terminal, passengers can enjoy a seamless and convenient travel experience when flying with Turkish Airlines from Rochester. The terminal’s dedicated facilities and services are designed to ensure a smooth and efficient departure process.
Turkish ROC Terminal Arrivals
The Turkish ROC Arrivals Terminal is located within Terminal 1 of the ROC Airport complex, which is the designated terminal for Turkish Airlines’ operations at this airport. When arriving at the Turkish ROC Arrivals Terminal, passengers can expect the following:
Baggage Claim
Immigration and Customs
The Turkish ROC Arrivals Terminal has dedicated baggage claim areas where passengers can retrieve their checked luggage upon arrival.
ROC Turkish Terminal Passengers will go through the immigration and customs process at the Turkish ROC Arrivals Terminal, which has dedicated lanes and counters to facilitate a smooth and efficient entry into the American States.
By arriving at the dedicated Turkish ROC Arrivals Terminal, passengers can expect a seamless and well-organized process, ensuring a comfortable and efficient arrival experience when traveling with Turkish Airlines to Rochester. The terminal’s facilities and services are designed to cater to the needs of Turkish Airlines’ passengers, making the arrival process at ROC Airport a hassle-free and pleasant experience.
Queries Handled by Turkish ROC Terminal
The Turkish ROC Terminal handles a wide range of queries and services for passengers traveling with Turkish Airlines to and from Greater Rochester International Airport (ROC) in Rochester. Here are some of the queries and services that can be handled by the Turkish ROC Terminal:
Check-in: ROC Turkish Terminal Passengers can check in for their Turkish Airlines flight at the ticket counter or self-service kiosks. The ticket counter is staffed by friendly and knowledgeable representatives who can assist with ticketing, baggage checks, and other travel needs.
Baggage services: ROC Turkish Terminal Passengers can inquire about lost or delayed baggage, as well as baggage fees and restrictions, at the Turkish Airlines baggage service office.
Flight information: ROC Turkish Terminal Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
Special assistance: ROC Turkish Terminal Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
Lounge access: ROC Turkish Terminal Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
Duty-free shopping: ROC Turkish Terminal Passengers can shop for duty-free items, including perfumes, cosmetics, and souvenirs, at the duty-free shops located throughout the terminal.
Food and beverage: ROC Turkish Terminal Passengers can enjoy a variety of dining options, including cafes, restaurants, and bars, throughout the terminal.
Wi-Fi and charging stations: ROC Turkish Terminal Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
The Turkish ROC Terminal is designed to provide a seamless and comfortable travel experience for passengers, with a range of services and facilities to meet their needs and queries.
Turkish Facilities and Services Available at Greater Rochester International Airport
Greater Rochester International Airport (ROC) in Rochester offers a wide range of facilities and services for passengers, including those traveling with Turkish Airlines. Here are some of the facilities and services available at ROC:
Dining: ROC Turkish Terminal offers a variety of dining options, including cafes, restaurants, and bars, throughout the airport. Passengers can enjoy a meal or a snack while waiting for their flight.
Shopping: ROC Turkish Terminal has a wide selection of shops, including duty-free stores, newsstands, and gift shops, where passengers can shop for souvenirs, travel essentials, and other items.
Wi-Fi: Turkish Terminal ROC offers free Wi-Fi throughout the airport, allowing passengers to stay connected while they wait for their flight.
Charging stations: Turkish Terminal ROC Passengers can charge their devices at the numerous charging stations located throughout the airport.
Luggage storage: Turkish Terminal ROC Passengers can store their luggage at the luggage storage facilities located in Terminals 1, 4, and 8.
Nursing rooms: Turkish Terminal ROC offers nursing rooms for mothers to breastfeed or pump in a private and comfortable environment.
Pet relief areas: Turkish Terminal ROC Passengers traveling with pets can use the pet relief areas located throughout the airport.
Medical services: Turkish Terminal ROC has medical clinics located in several terminals, providing medical care and attention to passengers in need.
Airport hotels: There are several airport hotels located near ROC, offering convenient accommodations for passengers with long layovers or overnight stays.
ROC offers a wide range of facilities and services to make passengers’ travel experience as comfortable and convenient as possible. Turkish Airlines passengers can take advantage of these facilities and services while waiting for their flight or during their layover at ROC.
Why Must You Choose Turkish ROC Terminal?
There are several reasons why passengers may choose to fly with Turkish Airlines and use the Turkish ROC Terminal:
Modern and comfortable terminal: The Turkish ROC Terminal is a modern and comfortable facility that offers a range of amenities and services to make passengers’ travel experience more enjoyable.
Convenient location: The Turkish ROC Terminal is located in Terminal 1 at ROC, which is easily accessible by car, taxi, public transportation, and airport shuttle services.
Efficient check-in and baggage services: The Turkish ROC Terminal offers efficient check-in and baggage services, with friendly and knowledgeable representatives available to assist with ticketing, baggage check, and other travel needs.
Wide range of dining and shopping options: The Turkish ROC Terminal offers a variety of dining and shopping options, including duty-free, newsstands, and gift shops, as well as cafes, restaurants, and bars.
Free Wi-Fi and charging stations: Turkish Terminal ROC Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
Lounge access: Turkish Terminal ROC Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
Real-time flight information: Turkish Terminal ROC Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
Special assistance: Turkish Terminal ROC Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
Dedicated customer service: The Turkish ROC Terminal has a dedicated customer service team available to assist with any questions or concerns passengers may have regarding their flight or travel experience.
The Turkish ROC Terminal offers a comfortable and convenient travel experience for passengers flying with Turkish Airlines to and from ROC. With its range of amenities and services, efficient check-in and baggage processes, and dedicated customer service team, passengers can enjoy a stress-free and enjoyable travel experience.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) in Rochester offers a variety of parking and transportation options to and from the airport. Here are some of the parking and transportation options available at ROC:
Parking: ROC offers both short-term and long-term parking options, with convenient access to the terminals. The airport has several parking garages and lots, including the Terminal 1 Parking Garage for passengers flying with Turkish Airlines.
Valet parking: Turkish Terminal ROC also offers valet parking services for passengers who prefer a more convenient and stress-free parking experience.
Car rental: The airport has a Rental Car Center, which is located off-site and accessible by a free shuttle bus. The Rental Car Center is home to several car rental companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxi: Taxis are available at ROC 24/7, with a flat rate for travel to and from Manhattan. Passengers can find the taxi stand outside of each terminal.
Ride-sharing: Ride-sharing services, such as Uber and Lyft, are also available at ROC. Passengers can request a ride using the ride-sharing app and meet their driver at the designated pick-up area outside of their terminal.
Public transportation: The Rochester City Metropolitan Transportation Authority (MTA) offers public transportation options to and from ROC, including the AirTrain and subway. The AirTrain connects the terminals to the subway system, allowing passengers to travel to and from Manhattan and other parts of Rochester City.
Shuttle services: Several hotels near ROC offer shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
Limousine and car services: Turkish Terminal ROC Passengers can also opt for a more luxurious travel experience with limousine and car services available at ROC. These services can be booked in advance or at the airport. overall, ROC offers a variety of parking and transportation options to suit every passenger’s needs and preferences, making it easy and convenient to travel to and from the airport.
Detailed information on parking rates, shuttle schedules, and public transportation connections can be found on the ROC Airport website or by contacting the Turkish Airlines team at the Turkish ROC Terminal. By utilizing the various parking and transportation options available, passengers can ensure a seamless arrival and departure experience when traveling through the Turkish ROC Terminal.
Nearby Hotels and Accommodation at Greater Rochester International Airport
There are several hotels and accommodations located near Greater Rochester International Airport (ROC) in Rochester, making it convenient for passengers with long layovers or those who need to stay overnight before or after their flight. Here are some nearby hotels and accommodations:
TWA Hotel: Located in the iconic TWA Flight Center, the TWA Hotel is a unique and stylish accommodation option for passengers. The hotel features retro-inspired rooms, a rooftop pool, and several restaurants and bars.
Crowne Plaza ROC Airport Rochester City: Located just one mile from ROC, the Crowne Plaza ROC Airport Rochester City is a modern and comfortable hotel with spacious rooms, a fitness center, and several dining options.
Hilton Rochester ROC Airport: The Hilton Rochester ROC Airport is a full-service hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Fairfield Inn by Marriott Rochester ROC Airport: The Fairfield Inn by Marriott Rochester ROC Airport is a modern and affordable hotel located just two miles from ROC. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
Comfort Inn ROC Airport: The Comfort Inn ROC Airport is a budget-friendly hotel located just two miles from ROC. The hotel offers comfortable rooms, a free shuttle to and from the airport, and a complimentary breakfast.
The Westin Rochester ROC Airport: The Westin Rochester ROC Airport is a upscale hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Holiday Inn Express Rochester ROC Airport Area: The Holiday Inn Express Rochester ROC Airport Area is a modern and affordable hotel located just two miles from ROC. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
La Quinta by Wyndham Rochester ROC Airport: The La Quinta by Wyndham Rochester ROC Airport is a budget-friendly hotel located just two miles from ROC. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
These are just a few of the many nearby hotels and accommodations available for passengers traveling to or from ROC. Passengers can choose from a range of options to suit their budget and preferences, with amenities such as free shuttle services, fitness centers, and dining options available at many of the hotels.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) in Rochester offers special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Here are some of the special assistance services available at ROC:
Assistance at the airport: Turkish Terminal ROC Passengers who require special assistance can request help at the airport’s information desks, which are located in each terminal. The airport staff can provide assistance with mobility, hearing, or visual impairments, as well as other special requests.
Wheelchair service: Turkish Terminal ROC Passengers who have difficulty walking can request wheelchair service at the airport. Wheelchairs are available at the airline ticket counters and at curbside check-in.
Skycaps: Skycaps are available at ROC to assist passengers with mobility issues, including help with luggage and wheelchair transportation to and from the aircraft.
TTY/TDD phones: TTY/TDD phones are available at ROC for passengers who are deaf or hard of hearing.
Service animals: Service animals are welcome at ROC. Passengers traveling with a service animal should check with their airline for specific policies and procedures.
Accessible parking: Turkish Terminal ROC offers accessible parking options for passengers with disabilities, including van-accessible spaces and designated parking areas.
Hotels near ROC: Many nearby hotels offer special accommodations for passengers with disabilities, including accessible rooms and facilities.
TSA Cares: TSA Cares is a helpline that provides travelers with disabilities or medical conditions with additional assistance during the security screening process. Passengers can call TSA Cares at (855) 787-2227 at least 72 hours before traveling.
ROC offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. Passengers are encouraged to contact their airline or the airport in advance to make any necessary arrangements and to ensure a smooth travel experience.
Turkish Lounges and Waiting Areas at Greater Rochester International Airport
Turkish Airlines operates a lounge at Greater Rochester International Airport (ROC) in Rochester, offering passengers a comfortable and relaxing space to wait for their flight. Here is some information about the Turkish Lounge and other waiting areas at ROC:
Turkish Airlines Lounge: The Turkish Airlines Lounge is located in Concourse B of Terminal 1 at ROC. The lounge is available to passengers traveling in Business Class or Miles&Smiles Elite, Elite Plus, and Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
Other lounges: In addition to the Turkish Airlines Lounge, there are several other lounges at ROC, including the American Airlines Admirals Club, the Delta Sky Club, and the Air France/KLM Lounge.
Waiting areas: ROC offers comfortable waiting areas throughout the terminals, with seating, charging stations, and other amenities. Passengers can also find restaurants, cafes, and shops to pass the time while waiting for their flight.
Airport amenities: ROC offers a range of amenities for passengers, including nursing rooms, pet relief areas, and medical clinics. The airport also offers free Wi-Fi throughout the terminals.
ROC offers a variety of comfortable and convenient waiting areas and lounges for passengers, including the Turkish Airlines Lounge for eligible passengers. Passengers can choose from a range of options to suit their needs and preferences, whether they prefer a quiet and relaxed space or a more social and active waiting area.
FAQs on ROC Airport Terminal Turkish
Here are the answers to the FAQs about the Turkish ROC Terminal at Greater Rochester International Airport (ROC):
What terminal does Turkish fly out of at ROC Airport?
Turkish Airlines operates out of the dedicated Turkish ROC Terminal, which is located within Terminal 1 of the Greater Rochester International Airport.
Where is the Turkish check-in counter located at Greater Rochester International Airport (ROC)?
The Turkish check-in counters are located within the Turkish ROC Terminal, which is situated in Terminal 1 of ROC Airport.
Does Greater Rochester International Airport have a Turkish lounge?
Yes, the Turkish ROC Terminal at ROC Airport features dedicated Turkish Airlines lounge facilities, including a Turkish Airlines Business Lounge and a general Turkish Airlines Lounge.
Where can I find the Turkish baggage claim area at Greater Rochester International Airport?
Passengers arriving on Turkish Airlines flights will retrieve their checked baggage at the dedicated Turkish ROC Arrivals Terminal within the larger ROC Airport complex.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels located either on-site or near the airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout ROC Airport, including within the terminals and at the international arrival areas.
Where can I find the Turkish ticket counter at ROC Airport?
The Turkish ticket counters and check-in desks are located within the dedicated Turkish ROC Terminal, which is situated in Terminal 1 of the airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi access throughout the terminals, including the Turkish ROC Terminal, to allow passengers to stay connected during their travels.
Where can I find a charging station at ROC Airport?
Charging stations for electronic devices are available in the seating areas and waiting lounges throughout the ROC Airport terminals, including the Turkish ROC Terminal.
How early should I arrive at ROC Airport for a Turkish flight?
It is recommended that passengers arrive at the Turkish ROC Terminal at least 2-3 hours before their scheduled Turkish Airlines departure time to allow for check-in, security screening, and boarding processes.
Can I bring food through security at ROC Airport?
Yes, passengers are generally allowed to bring solid food items through security checkpoints at ROC Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.
Can I store my luggage at ROC Airport?
ROC Airport offers luggage storage services and facilities, allowing passengers to temporarily store their bags and belongings while they are at the airport.
What is the address of the Turkish ROC Terminal?
The Turkish ROC Terminal address, is 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Turkish ROC Terminal?
The Turkish ROC Terminal Phone Number is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a range of amenities and services, including duty-free shopping, dining options, lounges, ground transportation, currency exchange, and more, with dedicated facilities and services available within the Turkish ROC Terminal.
What ground transportation options are available at the Turkish ROC Terminal?
The Turkish ROC Terminal provides easy access to various ground transportation options, including taxis, shuttle services, and public transportation, to help passengers continue their journey.
Are there any nearby hotels or accommodations for Turkish passengers at Greater Rochester International Airport?
There are several hotels located either on-site at ROC Airport or in close proximity, such as the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites, which can accommodate Turkish Airlines passengers.
What special assistance is available at the Turkish ROC Terminal?
The Turkish ROC Terminal offers a range of special assistance services, including wheelchair and mobility aid support, unaccompanied minor assistance, accommodations for passengers with disabilities, and language support.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers with lost or delayed baggage should contact their airline’s baggage service office at ROC Airport for assistance. The baggage service office for Turkish Airlines is located in the baggage claim area of Terminal 1. Passengers can also file a claim for lost or delayed baggage online through their airline’s website.
How can I contact the Turkish ROC Terminal for further assistance?
Passengers can contact the Turkish ROC Terminal for further assistance by calling the phone number listed above, visiting the Turkish ticket counter in Terminal 1, or contacting their airline’s customer service department.
