As a leading global airline, Air France is proud to offer our passengers a seamless and convenient travel experience at our General Juan N. Álvarez International Airport (ACA) terminal in Acapulco City. Whether you’re embarking on an international adventure or returning home, our state-of-the-art facilities are designed to ensure a smooth and enjoyable journey. If you’re flying with Air France to or from General Juan N. Álvarez International Airport (ACA) in Acapulco City, you’ll be using the Air France ACA Terminal.
What is the Air France ACA Terminal Address and Location Map?
Air France ACA Terminal Address:
Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
Air France operates out of Terminal 1 at ACA Airport, which is located on the north side of the airport.
Air France ACA Terminal Location Map
The specific location and layout of Terminal 1, where Air France operates, is marked and signposted throughout the airport to help passengers find their way to the correct departure and arrival areas for Air France flights.
How to Contact Air France Terminal ACA?
If you need to contact the Air France Terminal at ACA Airport, there are several ways to do so.
Airport Name
General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport Address
Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
General Juan N. Álvarez International Airport Phone Number
Air France provides several ways to contact them for assistance, and you can choose the one that is most convenient for you. Whether you prefer to speak with a representative over the phone, visit the information desk in person, or reach out to them on social media, Air France is committed to providing excellent customer service and ensuring a smooth and stress-free travel experience.
Air France Departure ACA Terminal
At the Air France ACA Departure Terminal, you’ll find a range of services and amenities to make your travel experience comfortable and stress-free. These include:
Check-in kiosks and counters: You can check in for your flight using one of the many self-service kiosks or at a check-in counter. The check-in area is located on Level 2 of the terminal.
Baggage drop-off: After checking in, you can drop off your bags at one of the baggage drop-off areas. The baggage drop-off areas are located on Level 2 of the terminal.
Security checkpoints: To access the airside area of the terminal, you’ll need to go through a security checkpoint. The security checkpoints are located on Level 3 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: You can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France Terminal ACA offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
To ensure a smooth and stress-free travel experience, be sure to arrive at the Air France ACA Departure Terminal with plenty of time to spare. This will give you time to check-in, drop off your bags, go through security, and enjoy the amenities offered by the terminal. If you have any questions or need assistance, don’t hesitate to contact Air France’s customer service or visit the information desk at the terminal. With this information, you’re now ready to depart from the Air France ACA Departure Terminal!
Air France ACA Arrivals Terminal
Air France flights arriving at General Juan N. Álvarez International Airport (ACA) will land at Terminal 1, which is the designated arrival terminal for the airline.
Air France Terminal ACA is where all Air France international and domestic flights will arrive at ACA Airport.
This terminal is located on the north side of the airport complex.
Air France Terminal ACA is shared by Air France and other SkyTeam alliance partner airlines.
Upon arrival, passengers will disembark the aircraft and proceed to the terminal’s arrivals area.
Air France Terminal ACA Passengers will need to go through customs and immigration formalities at Terminal 1.
After clearing customs, passengers can collect their checked baggage from the baggage claim area within Terminal 1.
The Air France Terminal ACA has dedicated arrival halls, immigration counters, and baggage carousels to handle the influx of arriving passengers.
Signage and wayfinding within Terminal 1 will direct passengers to the appropriate areas for deplaning, customs, and baggage claims.
Air France passengers need to be aware of Terminal 1 as the designated arrival point at ACA Airport. This information can help them plan their onward travel arrangements and ensure a smooth and efficient arrival experience when flying with Air France.
Queries Handled by Air France ACA Terminal
The Air France ACA Terminal handles a wide range of queries and services for passengers. Here are some of the queries that can be handled by the Air France ACA Terminal:
Check-in: Air France Terminal ACA Passengers can check-in for their Air France flight at the Air France ACA Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Air France ACA Terminal Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France ACA Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at ACA Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France ACA Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
Special assistance: Air France ACA Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Duty-free shopping: Air France ACA Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France ACA Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
The Air France ACA Terminal is designed to handle a wide range of queries and services for passengers. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, the Air France ACA Terminal has got you covered.
Air France Facilities and Services Available at General Juan N. Álvarez International Airport
Air France offers a wide range of facilities and services at General Juan N. Álvarez International Airport to make your travel experience comfortable, convenient, and stress-free. Here are some of the facilities and services available at the Air France ACA Terminal:
Check-in: Air France ACA Terminal Passengers can check in for their Air France flight at the Air France ACA Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France ACA Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at ACA Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: Air France ACA Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France ACA Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Special assistance: Air France ACA Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France ACA Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
The Air France ACA Terminal offers a wide range of facilities and services to make your travel experience comfortable and convenient. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, Air France has got you covered.
Why Must You Choose Air France ACA Terminal?
There are many reasons why you should choose the Air France ACA Terminal for your travel needs. Here are some of the top reasons:
Convenient location: The Air France Terminal ACA is located at Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico, in the northeastern part of ACA Airport, near other major airlines’ terminals such as Lufthansa, Alitalia, and Japan Airlines.
Modern and comfortable facilities: The Air France ACA Terminal is a modern and comfortable facility that offers a range of services and amenities to make your travel experience comfortable and stress-free. These include check-in kiosks, baggage drop-off, security checkpoints, airside shuttles, duty-free shopping, restaurants and cafes, currency exchange, ATMs, and Wi-Fi access.
Smooth and efficient check-in process: The Air France ACA Terminal offers a smooth and efficient check-in process, with self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Accessible and disability-friendly: The Air France ACA Terminal is accessible and disability-friendly, with special assistance available for passengers who require wheelchair assistance or assistance with boarding.
Wide range of dining and shopping options: The Air France ACA Terminal offers a wide range of dining and shopping options, with several restaurants and cafes located throughout the terminal, as well as duty-free shops and currency exchange kiosks.
Free Wi-Fi access: The terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Excellent customer service: Air France is committed to providing excellent customer service, and the Air France ACA Terminal is no exception. Whether you need assistance with your check-in, baggage, or other travel-related inquiries, the staff at the terminal are available to help.
Easy access to ground transportation: The Air France ACA Terminal offers easy access to ground transportation options, including taxis, ride-hailing services, public buses, and the Air France shuttle service.
The Air France ACA Terminal is a modern, comfortable, and convenient facility that offers a wide range of services and amenities to make your travel experience comfortable and stress-free. Whether you’re flying for business or pleasure, the Air France ACA Terminal is an excellent choice for your travel needs.
Parking and Transportation at General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at ACA Airport:
Parking: ACA Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking lots are located near the terminals and are ideal for picking up or dropping off passengers. The long-term and economy parking lots are located further from the terminal but offer lower rates for extended stays.
Valet parking: ACA Airport also offers valet parking services, where you can drop off your car at the terminal and have it ready for you when you return.
Car rental: ACA Airport has several car rental companies located on-site, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxis: Taxis are available outside each terminal at ACA Airport. The taxis are metered and accept cash and major credit cards.
Ride-hailing services: Ride-hailing services such as Uber, Lyft, and Via are also available at ACA Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside the terminal.
Public transportation: The Acapulco City Metropolitan Transportation Authority (MTA) operates the AirTrain ACA, which connects ACA Airport to the Acapulco City Subway and Long Island Rail Road (LIRR) systems. The AirTrain ACA runs 24/7 and stops at all terminals.
Shuttle services: Several hotels near ACA Airport offer complimentary shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
Buses: Several bus lines operate near ACA Airport, including the Acapulco City Transit Q3, Q6, Q7, Q10, and B15, as well as the Nassau Inter-County Express (NICE) N6, N8, and N10 buses.
Whether you prefer to drive and park, take a taxi or ride-hailing service, use public transportation, or take a shuttle service, ACA Airport offers a range of parking and transportation options to suit your needs.
Nearby Hotels and Accommodation at General Juan N. Álvarez International Airport
If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some of the nearby hotels and accommodations at General Juan N. Álvarez International Airport:
TWA Hotel: The TWA Hotel is a newly renovated hotel located at ACA Airport, inside the iconic TWA Flight Center. The hotel offers modern rooms, a rooftop pool, a cocktail lounge, and several dining options.
Crowne Plaza ACA Airport Acapulco City: The Crowne Plaza ACA Airport Acapulco City is a full-service hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Hilton Acapulco ACA Airport: The Hilton Acapulco ACA Airport is a full-service hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Fairfield Inn by Marriott Acapulco ACA Airport: The Fairfield Inn by Marriott Acapulco ACA Airport is a modern hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
Hampton Inn Acapulco-ACA Airport: The Hampton Inn Acapulco-ACA Airport is a modern hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
La Quinta by Wyndham Acapulco ACA Airport: The La Quinta by Wyndham Acapulco ACA Airport is a modern hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
Comfort Inn ACA Airport: The Comfort Inn ACA Airport is a budget-friendly hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
The Westin Acapulco ACA Airport: The Westin Acapulco ACA Airport is a full-service hotel located near ACA Airport. The hotel offers comfortable rooms, a fitness center, and several dining options.
These are just a few of the nearby hotels and accommodations at General Juan N. Álvarez International Airport. Be sure to research and compare prices and amenities to find the hotel that best suits your needs and budget.
Special Assistance at General Juan N. Álvarez International Airport (ACA)
General Juan N. Álvarez International Airport (ACA) provides special assistance to passengers with disabilities or other special needs. Here are some of the special assistance services available at ACA:
Wheelchair Service: ACA Airport offers wheelchair service for passengers with mobility impairments. Passengers can request wheelchair assistance at their airline’s check-in counter or by contacting their airline in advance.
Skycaps: Skycaps are available at ACA Airport to assist passengers with check-in, baggage, and boarding. Skycaps can also provide wheelchair assistance upon request.
Assistive Listening Devices: ACA Airport offers assistive listening devices for passengers with hearing impairments. These devices can be used at the ticket counters, gate areas, and other public areas of the airport.
Service Animal Relief Areas: ACA Airport has designated service animal relief areas for passengers traveling with service animals.
TTY/TDD Telephones: TTY/TDD telephones are available at ACA Airport for passengers who are deaf or hard of hearing.
Accessible Restrooms: Accessible restrooms are available at ACA Airport in all terminals.
Accessible Parking: ACA Airport offers accessible parking spaces in all parking facilities, including short-term, long-term, and economy parking.
Airport Escorts: ACA Airport provides airport escorts for passengers with special needs. Passengers can request an escort at their airline’s check-in counter or by contacting their airline in advance.
Special Meals: Passengers with dietary restrictions can request special meals on their flights by contacting their airline in advance.
It’s important to note that passengers requiring special assistance should contact their airline in advance to make arrangements and ensure a smooth and comfortable travel experience. ACA Airport and its partners are committed to providing excellent service and accommodations to all passengers, including those with special needs.
Air France Lounges and Waiting Areas at General Juan N. Álvarez International Airport
Air France offers a lounge and waiting area at General Juan N. Álvarez International Airport for its passengers to relax and enjoy their time before their flight. Here’s what you can expect:
Air France Lounge: Air France operates a lounge at ACA Airport for its Business and Flying Blue Elite Plus passengers. The lounge is located in Terminal 1, near Gate 1, and is open from 8:30 AM to 11:00 PM. The lounge offers comfortable seating, complimentary Wi-Fi, a business center, and a selection of food and beverages.
Waiting Areas: ACA Airport offers several waiting areas for passengers, including seating areas near the gates and in the terminal’s public areas. These areas offer comfortable seating, charging stations, and access to food and beverage options.
Entertainment: ACA Airport offers a variety of entertainment options, including charging stations, TVs, and Wi-Fi access throughout the terminal. Passengers can also download the ACA Airport mobile app to stay up-to-date on flight information and airport news.
Overall, Air France and ACA Airport offer a range of comfortable and convenient waiting areas and lounges for passengers to relax and enjoy their time before their flight. Whether you’re looking for a quiet place to work or a place to grab a bite to eat, ACA Airport has something for everyone.
FAQs on ACA Airport Terminal Air France
Here are the answers to the FAQs:
What terminal does Air France fly out of at ACA Airport?
Air France operates out of Terminal 1 at General Juan N. Álvarez International Airport (ACA).
Where is the Air France check-in counter at General Juan N. Álvarez International Airport (ACA)?
The Air France check-in counters are located within Terminal 1 at ACA Airport.
Does General Juan N. Álvarez International Airport have an Air France lounge?
Yes, Air France operates a business class lounge within Terminal 1 at ACA Airport.
Where can I find the Air France baggage claim area at General Juan N. Álvarez International Airport?
The Air France baggage claim area is located within Terminal 1 at ACA Airport.
Does General Juan N. Álvarez International Airport (ACA) have a hotel?
Yes, ACA Airport has several hotels located near the terminals, including options in close proximity to the Air France Terminal 1.
Where can I exchange currency at ACA Airport?
Currency exchange facilities are available within the terminals at ACA Airport, including in the Air France Terminal 1.
Where can I find the Air France ticket counter at ACA Airport?
The Air France ticket counters are located in Terminal 1 at ACA Airport.
Does General Juan N. Álvarez International Airport have Wi-Fi?
Yes, ACA Airport provides free Wi-Fi connectivity throughout the terminals, including in the Air France Terminal 1.
Where can I find a charging station at ACA Airport?
Charging stations are available in various areas of the terminals at ACA Airport, including in the Air France Terminal 1.
How early should I arrive at ACA Airport for an Air France flight?
It is recommended to arrive at ACA Airport at least 2-3 hours before your scheduled Air France flight departure.
Can I bring food through security at ACA Airport?
Yes, passengers can bring food through security at ACA Airport, subject to TSA guidelines.
Can I store my luggage at ACA Airport?
ACA Airport does have luggage storage facilities available for passengers.
What is the address of the Air France ACA Terminal?
The Air France terminal is located at Terminal 1, Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico.
What is the phone number for the Air France ACA Terminal?
The phone number for the Air France ACA Terminal is 52 744 446 5690.
What amenities and services are available at the General Juan N. Álvarez International Airport (ACA)?
ACA Airport offers a wide range of amenities and services, including lounges, dining, shopping, currency exchange, and ground transportation options.
What ground transportation options are available at the Air France ACA Terminal?
Passengers can access taxis, rideshare services, public transportation (AirTrain, buses), and car rental services from the Air France Terminal 1 at ACA Airport.
Are there any nearby hotels or accommodations for Air France passengers at General Juan N. Álvarez International Airport?
Yes, there are several hotels and other accommodation options located near the ACA Airport, in close proximity to the Air France Terminal 1.
What special assistance is available at the Air France ACA Terminal?
Air France provides various special assistance services at the ACA Terminal, including for passengers with disabilities, medical needs, families, and unaccompanied minors.
What is the process for handling lost or delayed baggage at the General Juan N. Álvarez International Airport?
Passengers can report any issues with lost or delayed baggage to the Air France staff at the ACA Terminal, who will initiate the claims process.
How can I contact the Air France ACA Terminal for further assistance?
Passengers can contact the Air France ACA Terminal by calling 52 744 446 5690 or by visiting the airline’s information desks within Terminal 1.
