Bangkok Airways, a leading regional airline in Asia, has established a presence at the Austin-Bergstrom International Airport (AUS) in Austin City, providing travelers with a convenient gateway to Southeast Asia. The Bangkok Airways AUS Terminal offers a seamless and comfortable experience for passengers departing or arriving at this major international hub.
Bangkok Airways operates from Terminal 4 at AUS Airport. This terminal is one of the main international terminals at AUS, serving numerous airlines and millions of passengers each year.
What is the Bangkok Airways AUS Terminal Address and Location Map?
The Bangkok Airways operates from Terminal 4 at Austin-Bergstrom International Airport (AUS). The address for Terminal 4 is:
3600 Presidential Blvd, Austin, TX 78719, American States
The Bangkok Airways terminal is situated within Terminal 4 at Austin-Bergstrom International Airport (AUS) in Austin City. Terminal 4 is one of the major passenger terminals at AUS.
Bangkok Airways AUS Terminal Location Map:
The Bangkok Airways terminal is situated within Terminal 4 at Austin-Bergstrom International Airport (AUS) in Austin City. Terminal 4 is one of the major passenger terminals at AUS, located on the south side of the airport.
A location map for Terminal 4 at AUS Airport can be found on the airport’s official website. The map provides a detailed layout of the terminal, including check-in counters, security screening areas, boarding gates, and other facilities. To view the map, please visit the AUS Airport website and navigate to the Terminal Maps section.
How to Contact Bangkok Airways Terminal AUS?
To contact the Bangkok Airways terminalat AUS Airport, you can use the following contact information:
Airport Name
Austin-Bergstrom International Airport
Austin-Bergstrom International Airport Address
3600 Presidential Blvd, Austin, TX 78719, American States
Austin-Bergstrom International Airport Phone Number
If you have any specific questions or need assistance with your travel plans through the Bangkok Airways AUS Terminal, you can contact the phone number provided above to speak with their customer service representatives directly.
AUS Bangkok Airways Terminal Departure
Terminal 4 is the main international terminal at AUS Airport and serves as the departure point for Bangkok Airways flights. This modern, state-of-the-art terminal offers passengers a comfortable and efficient travel experience.
Facilities at Bangkok Airways AUS Departure Terminal:
Check-in counters and kiosks for Bangkok Airways
Security checkpoints and customs clearance
Duty-free shopping and retail outlets
Dining options, including restaurants and cafes
Lounge facilities for premium passengers
Ground transportation access, including taxis, rideshares, and the AirTrain
Navigating the Bangkok Airways Departure Terminal: Passengers traveling with Bangkok Airways can easily locate the airline’s check-in area and departure gates within Terminal 4. Clear signage and airport staff are available to assist passengers in finding their way around the terminal. By departing from the well-equipped Terminal 4 at AUS Airport, Bangkok Airways passengers can look forward to a seamless and comfortable start to their journey to Southeast Asia and beyond.
Bangkok Airways AUS Terminal Arrivals
Passengers arriving on Bangkok Airways flights at Austin-Bergstrom International Airport (AUS) will disembark at Terminal 4, the main international terminal at the airport. Terminal 4 is the designated arrival point for Bangkok Airways flights at AUS Airport. This modern and well-equipped terminal offers efficient immigration and customs processing for international travelers.
Arrival Facilities at Terminal 4:
Immigration and Customs
Baggage Claim
Dedicated immigration and customs checkpoints to clear international arrivals
Efficient processing of travel documents and baggage
Dedicated baggage claim carousels for Bangkok Airways flights
Efficient baggage handling and retrieval
Navigating the Bangkok Airways Arrival Terminal: Upon arrival at AUS Terminal 4, Bangkok Airways passengers can follow the clear signage and directions to navigate through the immigration, customs, and baggage claim areas. Airport staff are available to provide assistance if needed.
By arriving at the well-equipped Terminal 4, Bangkok Airways passengers can expect a smooth and seamless experience as they begin their journey from AUS Airport.
Queries Handled by Bangkok Airways AUS Terminal
Bangkok Airways’ team at AUS Terminal is equipped to handle a wide range of queries and concerns from passengers. Here are some examples of the types of queries that the team can assist with:
Flight Information: The AUS Bangkok Airways Terminal team can provide information on flight schedules, delays, cancellations, and diversions.
Baggage: The AUS Bangkok Airways Terminal team can assist with baggage-related queries, such as lost or delayed luggage, baggage allowances, and special baggage handling.
Check-in: The AUS Bangkok Airways Terminal team can provide assistance with online check-in, seat selection, and check-in at the airport.
Visa and Travel Documents: The AUS Bangkok Airways Terminal team can provide information on visa requirements, travel advisories, and other travel-related documents.
Frequent Flyer Program: The AUS Bangkok Airways Terminal team can provide information on Bangkok Airways’ frequent flyer program, FlyerBonus, including membership benefits and rewards.
To contact AUS Bangkok Airways Terminal, please use the following phone number: 1 512-530-2242. The team is available 24/7 to assist with any queries or concerns.
Bangkok Airways Facilities and Services Available at Austin-Bergstrom International Airport
AUS Bangkok Airways Terminal offers a range of facilities and services at Austin-Bergstrom International Airport to ensure a comfortable and seamless travel experience for passengers. Here are some of the facilities and services available:
Check-in Counters: Bangkok Airways Terminal AUS provides dedicated check-in counters at Terminal 4. Passengers can check-in for their flights, choose their seats, and drop off their luggage.
Baggage Services: Bangkok Airways Terminal AUS offers baggage services, including baggage handling, lost and found, and baggage storage.
Duty-Free Shopping: Bangkok Airways Terminal AUS offers duty-free shopping at Terminal 4. Passengers can purchase a range of products, including perfumes, cosmetics, tobacco, and alcohol.
Food and Beverage: Bangkok Airways Terminal AUS offers a variety of food and beverage options, including restaurants, cafes, and bars.
Wi-Fi: Free Wi-Fi is available throughoutBangkok Airways Terminal AUS, allowing passengers to stay connected while waiting for their flights.
Currency Exchange: There are currency exchange services available at Bangkok Airways Terminal AUS, allowing passengers to exchange foreign currency.
Information Desk: The information desk at Bangkok Airways Terminal AUS can provide passengers with information on flights, airport facilities, and other travel-related queries.
Bangkok Airways is committed to providing passengers with a high level of service and comfort at Austin-Bergstrom International Airport.
Why Must You Choose Bangkok Airways AUS Terminal?
If you’re flying to or from Austin’s Austin-Bergstrom International Airport, choosing Bangkok Airways as your airline can offer several benefits. Here are some reasons why you might want to consider flying with Bangkok Airways Terminal AUS:
Excellent Service: Bangkok Airways Terminal AUS is known for its exceptional service, with friendly and professional staff who are dedicated to ensuring a comfortable and enjoyable travel experience.
Comfortable Seating: Bangkok Airways Terminal AUS offers comfortable seating with ample legroom, ensuring a relaxing journey for all passengers.
In-Flight Entertainment: Bangkok Airways Terminal AUS provides in-flight entertainment, including movies, TV shows, music, and games, to keep passengers entertained throughout their journey.
Delicious Meals: Bangkok Airways Terminal AUS offers a range of delicious meal options, including vegetarian and special dietary options, to cater to the diverse needs of passengers.
Generous Baggage Allowance: Bangkok Airways Terminal AUS offers a generous baggage allowance, allowing passengers to bring more luggage with them on their journey.
Convenient Check-In: Bangkok Airways Terminal AUS provides convenient check-in options, including online check-in, self-service kiosks, and dedicated check-in counters at AUS Terminal.
Competitive Pricing: Bangkok Airways Terminal AUS offers competitive pricing for its flights, making it an affordable option for travelers.
Choosing Bangkok Airways Terminal AUS can offer you excellent service, comfortable seating, delicious meals, generous baggage allowance, convenient check-in, lounge access, and competitive pricing.
Parking and Transportation at Austin-Bergstrom International Airport
Austin-Bergstrom International Airport offers a range of parking and transportation options for passengers. Here are some of the options available:
Parking: AUS Airport offers several parking options, including hourly, daily, and long-term parking. Passengers can choose from on-airport parking or off-airport parking options, depending on their budget and needs.
Public Transportation: AUS Airport is accessible via several public transportation options, including the AirTrain, subway, bus, and Long Island Rail Road (LIRR). The AirTrain connects all terminals at AUS Airport to the Howard Beach and Jamaica stations, where passengers can transfer to the subway or LIRR.
Taxis: Taxis are available at AUS Airport 24/7. Passengers can find taxi stands outside each terminal, where they can catch a cab to their destination.
Ride-Sharing: Ride-sharing services, such as Uber and Lyft, are available at AUS Airport. Passengers can use their smartphones to request a ride and meet their driver at a designated pickup location.
Car Rentals: Several car rental companies operate at AUS Airport, including Avis, Budget, Enterprise, Hertz, and National. Passengers can rent a car for their trip and pick it up at the airport.
Shuttle Services: Shuttle services are available from AUS Airport to various destinations, including hotels, cruise ports, and other airports. Passengers can book a shuttle service in advance or at the airport.
Passengers are advised to plan their parking and transportation options in advance to avoid any delays or inconveniences. AUS Airport provides detailed information on parking and transportation options on its website, including maps, rates, and schedules.
Nearby Hotels and Accommodation at Austin-Bergstrom International Airport
Austin-Bergstrom International Airport is located near several hotels and accommodations, making it convenient for travelers who need a place to stay before or after their flight. Here are some nearby hotels and accommodations to consider:
TWA Hotel: This hotel is located inside the iconic TWA Flight Center at AUS Airport. It offers 512 guest rooms with mid-century modern decor, a rooftop pool, and several dining options.
Courtyard by Marriott Austin AUS Airport: This hotel is located just a few minutes from AUS Airport and offers 350 guest rooms with modern amenities. The hotel also features a fitness center, a restaurant, and a bar.
Hilton Austin AUS Airport: This hotel is located just a few miles from AUS Airport and offers 351 guest rooms with contemporary decor. The hotel also features a fitness center, a restaurant, and a bar.
Fairfield Inn & Suites by Marriott Austin AUS Airport: This hotel is located just a few miles from AUS Airport and offers 166 guest rooms with modern amenities. The hotel also features a fitness center, a complimentary breakfast, and a business center.
Hampton Inn Austin AUS: This hotel is located just a few miles from AUS Airport and offers 186 guest rooms with comfortable amenities. The hotel also features a fitness center, a complimentary breakfast, and a business center.
Passengers are advised to book their accommodation in advance to ensure availability and avoid any last-minute hassles. AUS Airport provides detailed information on nearby hotels and accommodations on its website, including rates, location, and amenities.
Special Assistance at Austin-Bergstrom International Airport (AUS)
Austin-Bergstrom International Airport (AUS) offers a range of special assistance services to passengers with disabilities or special needs. Here are some of the special assistance services available at AUS:
Wheelchair Assistance: Passengers who require wheelchair assistance can request it at the time of booking, at the airport, or through their airline. Wheelchair service is available from the curb to the gate, and from the gate to the curb.
Accessible Restrooms: AUS Airport has accessible restrooms throughout the terminals, including family restrooms for passengers who require assistance from a caregiver.
TTY/TDD Services: AUS Airport provides TTY/TDD services for passengers who are deaf or hard of hearing. TTY/TDD phones are available at several locations throughout the terminals.
Service Animal Relief Areas: AUS Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located outside each terminal.
Visual Paging: AUS Airport provides visual paging for passengers who are deaf or hard of hearing. Visual paging is available at several locations throughout the terminals.
Accessible Parking: AUS Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and garages.
Escort Pass: Passengers with disabilities who require an escort pass for a companion can request one at the airline check-in counter. Companions must be pre-screened through the TSA security checkpoint.
Passengers who require special assistance are advised to inform their airline or travel agent at the time of booking, or at least 48 hours before their flight. This will allow the airport and airline to make appropriate arrangements and ensure a smooth travel experience. AUS Airport provides detailed information on special assistance services on its website, including contact information and procedures for requesting assistance.
Bangkok Airways Lounges and Waiting Areas at Austin-Bergstrom International Airport
As part of the airline’s commitment to providing a premium travel experience, Bangkok Airways offers dedicated lounge facilities for its passengers at the Austin-Bergstrom International Airport (AUS) in Austin City.
Lounge Amenities and Services
Lounge Eligibility
Comfortable seating areas with ample space for relaxation
Complimentary refreshments, including light snacks and beverages
High-speed Wi-Fi internet access
Charging stations for electronic devices
Business facilities, including desks and meeting spaces
Shower rooms for passengers to freshen up
Dedicated concierge and customer service assistance
Business class passengers on Bangkok Airways flights
Passengers holding Bangkok Airways Frequent Flyer Program Elite status
Passengers who have purchased lounge access as an add-on to their ticket
In addition to the dedicated lounge, Bangkok Airways also provides designated waiting areas within Terminal 4 for all passengers, offering a comfortable and convenient space to wait for their flights.
These waiting areas feature seating, charging stations, and access to basic amenities, ensuring that all Bangkok Airways passengers have a pleasant experience while transiting through the AUS Airport. By providing these lounge and waiting area facilities, Bangkok Airways aims to enhance the overall travel experience for its passengers, offering a more relaxing and enjoyable journey through the AUS Airport.
FAQs on AUS Airport Terminal Bangkok Airways
Here are the answers to the frequently asked questions about Bangkok Airways at Austin-Bergstrom International Airport (AUS):
What terminal does Bangkok Airways fly out of at AUS Airport?
Bangkok Airways flights depart from and arrive at Terminal 4 at AUS Airport.
Where is the Bangkok Airways check-in counter located at Austin-Bergstrom International Airport (AUS)?
The Bangkok Airways check-in counters are located within Terminal 4 at AUS Airport.
Does Austin-Bergstrom International Airport have a Bangkok Airways lounge?
Yes, Bangkok Airways operates a dedicated lounge for its passengers within Terminal 4 at AUS Airport.
Where can I find the Bangkok Airways baggage claim area at Austin-Bergstrom International Airport?
Passengers arriving on Bangkok Airways flights will find the dedicated Bangkok Airways baggage claim carousels located in Terminal 4 at AUS Airport.
Does Austin-Bergstrom International Airport (AUS) have a hotel?
Yes, there are several hotels located near AUS Airport, including options like Hilton Garden Inn AUS Airport, Courtyard by Marriott Austin AUS Airport, and Hampton Inn & Suites Austin-AUS Airport.
Where can I exchange currency at AUS Airport?
Currency exchange services are available at various locations throughout the terminals at AUS Airport, including near the baggage claim areas and in the retail/dining sections.
Where can I find the Bangkok Airways ticket counter at AUS Airport?
The Bangkok Airways ticket counters are situated within Terminal 4 at AUS Airport, near the airline’s check-in area.
Does Austin-Bergstrom International Airport have Wi-Fi?
Yes, AUS Airport provides free Wi-Fi internet access throughout the terminals for passengers.
Where can I find a charging station at AUS Airport?
Charging stations for electronic devices are available in the gate areas, lounges, and other common areas within the terminals at AUS Airport.
How early should I arrive at AUS Airport for a Bangkok Airways flight?
It is recommended that Bangkok Airways passengers arrive at AUS Airport at least 2 hours prior to their scheduled departure time to allow for check-in, security screening, and boarding processes.
Can I bring food through security at AUS Airport?
Yes, passengers are generally allowed to bring food items through security checkpoints at AUS Airport, with some restrictions on liquids, gels, and aerosols.
Can I store my luggage at AUS Airport?
AUS Airport offers luggage storage and left luggage services at various locations throughout the terminals.
What is the address of the Bangkok Airways AUS Terminal?
The Bangkok Airways terminal is located at: 3600 Presidential Blvd, Austin, TX 78719, American States.
What is the phone number for the Bangkok Airways AUS Terminal?
The contact phone number for the Bangkok Airways AUS Terminal is 1 512-530-2242.
What amenities and services are available at the Austin-Bergstrom International Airport (AUS)?
AUS Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, currency exchange, medical facilities, and ground transportation access.
What ground transportation options are available at the Bangkok Airways AUS Terminal?
Passengers can access various ground transportation options at the Bangkok Airways AUS Terminal, including taxis, rideshare services (Uber, Lyft), and the AirTrain AUS for connections to the subway and other public transportation.
Are there any nearby hotels or accommodations for Bangkok Airways passengers at Austin-Bergstrom International Airport?
Yes, there are several hotels and extended-stay accommodations located near AUS Airport, such as Hilton Garden Inn AUS Airport, Courtyard by Marriott Austin AUS Airport, and Hyatt Place Austin/AUS Airport.
What special assistance is available at the Bangkok Airways AUS Terminal?
AUS Airport and the Bangkok Airways terminal offer special assistance services for passengers with disabilities, reduced mobility, hearing or visual impairments, traveling with children, or requiring medical assistance.
What is the process for handling lost or delayed baggage at the Austin-Bergstrom International Airport?
Passengers with lost or delayed baggage can report the issue to the Bangkok Airways staff at the AUS Terminal or the airport’s baggage services, who will assist with the retrieval or tracking of the missing items.
How can I contact the Bangkok Airways AUS Terminal for further assistance?
Passengers can contact the Bangkok Airways AUS Terminal by calling the dedicated phone number at 1 512-530-2242 for any inquiries, rebookings, or other assistance.
