Air China ZIH Terminal – Ixtapa-Zihuatanejo International Airport

As a leading global airline, Air China is proud to offer its passengers a seamless and comfortable travel experience at the Ixtapa-Zihuatanejo International Airport (ZIH) in Ixtapa. The Air China ZIH Terminal is strategically located to provide easy access and convenience for our esteemed customers.

Air China operates from Terminal 1 at ZIH Airport. Terminal 1 is a major hub for international travel, housing various airlines and offering a wide range of amenities for passengers. Air China’s presence here ensures a smooth and comfortable travel experience for its passengers.

What is the Air China ZIH Terminal Address and Location Map?

The Air China ZIH Terminal is located at Terminal 1 of Ixtapa-Zihuatanejo International Airport in Mexico.

40880 Zihuatanejo, Gro., Mexico

The Air China ZIH Terminal is conveniently located within the Terminal 1 complex at ZIH Airport. Passengers can easily navigate the terminal using the comprehensive terminal map, which is available on the Air China website and at the airport.

Air China ZIH Terminal Map

For a visual guide, you can refer to the ZIH Airport’s official website or Air China’s website. These resources provide detailed terminal maps, highlighting the location of Terminal 1 and other important areas such as check-in counters, security checkpoints, lounges, and boarding gates. he specific location of the Air China terminal within Terminal 1 can be easily accessed through the terminal maps and wayfinding signage available at the airport. Passengers can use these resources to quickly identify the check-in counters, departure gates, and other facilities associated with the Air China operations at ZIH.

How to Contact Air China Terminal ZIH?

To contact ZIH Air China Terminal, you can call their customer service. This number is available for passengers seeking assistance with reservations, ticketing, or any other inquiries related to their travel with Air China.

Airport Name	Ixtapa-Zihuatanejo International Airport
Ixtapa-Zihuatanejo International Airport Address	40880 Zihuatanejo, Gro., Mexico
Ixtapa-Zihuatanejo International Airport Phone Number	+1-877-445-3112 /  52 755 554 2494
Air China Contact Number	1800 200 6799
Ixtapa-Zihuatanejo International Airport Code	ZIH
Air China Ticket Counter Hours	24/7
Type	International
Air China ZIH Terminals	Terminal 1
Air China Official Website	http://www.airchina.com.cn/
Official YouTube	https://www.youtube.com/@airchina9999
Official Twitter	https://twitter.com/airchina
Official Facebook	https://www.facebook.com/airchina
Official Instagram	https://www.instagram.com/airchinalimited/

By utilizing these various contact channels, Air China passengers can get in touch with the airline’s representatives at the ZIH Terminal 1 facility or the broader customer service team to address any questions or concerns they may have.

ZIH Air China Terminal Departure

The ZIH Air China Terminal Departure is situated within the larger Terminal 1 complex at ZIH Airport. Terminal 1 is one of the major terminals at ZIH, serving a variety of international and domestic airlines, including Air China. Air China operates its flights out of the Terminal 1 facility at ZIH Airport. This modern and spacious terminal offers a wide range of amenities and services to ensure a seamless departure experience for Air China passengers. Some key details about the Air China ZIH Departure Terminal:

• • Check-in Counters: Air China’s check-in counters are located within the ZIH Air China Terminal departures area, making it easy for passengers to drop off their luggage and complete the check-in process.

• • Security Checkpoints: Passengers departing on Air China flights will need to go through the security checkpoints located within ZIH Air China Terminal before proceeding to their departure gates.

• • Departure Gates: The Air China departure gates are also situated within the Terminal 1 facility, allowing passengers to conveniently access their flights.

• • Amenities: ZIH Air China Terminal offers a wide range of amenities for Air China passengers, including lounges, duty-free shops, restaurants, and other services to enhance the travel experience.

By providing a dedicated departure terminal at ZIH Airport, ZIH Air China Terminal ensures a streamlined and efficient travel experience for its passengers, from check-in to boarding.

Air China ZIH Terminal Arrivals

Passengers arriving on Air China flights will be welcomed at the ZIH Air China Terminal facility at ZIH Airport. This terminal is equipped with efficient immigration and customs processing, as well as convenient ground transportation options for onward travel. Some key details about the Air China ZIH Arrivals Terminal:

• • Immigration and Customs: Upon arrival, passengers on Air China flights will need to go through the immigration and customs checkpoints located within ZIH Air China Terminal . The ZIH Air China Terminal is designed to handle the processing of international travelers in a timely and efficient manner.

• • Baggage Claim: The baggage claim area for Air China flights is also situated within the Terminal 1 facility, allowing passengers to easily retrieve their checked luggage.

By having its arrivals terminal located within the larger ZIH Air China Terminal complex at ZIH Airport, Air China ensures that its passengers can seamlessly transition from their flights to their onward travel plans, with all the necessary facilities and services conveniently available.

Queries Handled by Air China ZIH Terminal

The ZIH Air China Terminal at Ixtapa-Zihuatanejo International Airport (ZIH) in Ixtapa handles a wide range of queries and requests from its passengers. According to the information available on the Air China website, some of the key queries and services provided by the ZIH Air China Terminal include:

Flight Information	Providing up-to-date information on flight schedules, arrivals, and departures Assisting passengers with flight check-in and boarding procedures
Ticket and Reservation Queries	Helping passengers with ticket bookings, changes, and cancellations Addressing inquiries related to fare classes, seat assignments, and upgrades
Baggage Assistance	Providing information on baggage allowances, handling, and tracking Assisting passengers with lost, delayed, or damaged baggage claims
Frequent Flyer Program	Answering queries related to Air China’s frequent flyer program, including account management and redemption of miles
General Customer Service	Addressing various other inquiries and concerns from passengers, such as airport facilities, ground transportation, and dining options

The Air China ZIH Terminal staff is trained to handle these queries and requests efficiently, ensuring that passengers receive the necessary assistance and information to make their travel experience with Air China as smooth and hassle-free as possible.

Air China Facilities and Services Available at Ixtapa-Zihuatanejo International Airport

Air China Terminal ZIH offers a variety of facilities and services at Ixtapa-Zihuatanejo International Airport (ZIH) to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:

• • Check-in options: Passengers can check in for their flights using self-service kiosks or at the Air China Terminal ZIH check-in counter.

• • Baggage services: Air China Terminal ZIH provides baggage drop-off counters for checked luggage and assistance with oversized or special baggage.

• • Special assistance: Air China Terminal ZIH provides special assistance for passengers with reduced mobility, medical needs, or other special requirements, such as wheelchair services and medical equipment handling.

• • Unaccompanied minors: Air China Terminal ZIH offers a special service for unaccompanied minors, ensuring their safety and well-being throughout their journey.

• • Priority boarding: Air China Terminal ZIH offers priority boarding for eligible passengers, such as those with disabilities, families with young children, and premium cabin passengers.

• • In-flight services: Air China Terminal ZIH offers a range of in-flight services, including meal options, entertainment systems, and duty-free shopping.

• • Customer service: Air China Terminal ZIH representatives are available at the terminal to assist passengers with inquiries, issues, or feedback related to their travel experience.

Air China Terminal ZIH provides a range of facilities and services at ZIH Airport to cater to the diverse needs of its passengers, ensuring a smooth and enjoyable travel experience.

Why Must You Choose Air China ZIH Terminal?

Choosing the Air China Terminal ZIH for your travel offers several benefits and advantages:

• • Convenient location: Air China Terminal ZIH at ZIH Airport is easily accessible via various transportation options, such as the Van Wyck Expressway (I-678), the ZIH Expressway, and public transportation services like the AirTrain ZIH and buses.

• • State-of-the-art facilities: Air China Terminal ZIH is equipped with modern facilities, including self-service kiosks for check-in, baggage drop-off counters, security checkpoints, lounges, and boarding gates, ensuring a smooth and comfortable travel experience.

• • Wide range of amenities: The Air China Terminal ZIH offers a variety of amenities, such as dining options, shopping outlets, restrooms, ATMs, currency exchange services, and more, catering to the diverse needs of passengers.

• • Seamless connections: Air China Terminal ZIH serves as a major hub for international travel, providing seamless connections to various destinations around the world.

• • Excellent customer service: Air China Terminal ZIH representatives are available at the terminal to assist passengers with inquiries, issues, or feedback related to their travel experience, ensuring a high level of customer satisfaction.

• • Special assistance: Air China Terminal ZIH offers special assistance for passengers with reduced mobility, medical needs, or other special requirements, such as wheelchair services and medical equipment handling.

• • Priority boarding: Air China Terminal ZIH offers priority boarding for eligible passengers, such as those with disabilities, families with young children, and premium cabin passengers.

Choosing the Air China ZIH Terminal for your travel offers numerous benefits, including convenient location, modern facilities, a wide range of amenities, seamless connections, excellent customer service, special assistance, and priority boarding. These advantages contribute to a comfortable and enjoyable travel experience for passengers.

Parking and Transportation at Ixtapa-Zihuatanejo International Airport

Ixtapa-Zihuatanejo International Airport (ZIH) offers various parking and transportation options for passengers and visitors: Parking

• • Short-term parking: There are short-term parking lots available near each terminal for quick pick-ups and drop-offs.

• • Long-term parking: Long-term parking options are available for passengers who need to park their vehicles for an extended period. The airport’s official website provides information on long-term parking rates and locations.

• • Cell Phone Lot: A free cell phone waiting area is available for drivers picking up passengers, allowing them to wait until their party is ready for pickup.

Public transportation

• • AirTrain ZIH: The AirTrain ZIH is a free service that connects all airport terminals, parking lots, hotel shuttle areas, and rental car facilities. Passengers can also use the AirTrain ZIH to connect to Ixtapa City’s public transportation system, such as the Long Island Rail Road (LIRR) and the Ixtapa City Subway.

• • Buses: Various bus services operate to and from ZIH Airport, including city buses, express buses, and shuttle services. Passengers can find information on bus routes, schedules, and fares on the airport’s official website or by contacting the bus service providers directly.

• • Taxis: Taxis are readily available at ZIH Airport, with designated taxi stands outside each terminal. Flat-rate fares are available for travel between ZIH Airport and Manhattan.

• • Ride-hailing services: Services like Uber, Lyft, and Via operate at ZIH Airport, offering passengers an alternative to traditional taxis. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location.

• • Car rentals: Several car rental companies operate at ZIH Airport, offering a wide range of vehicles for passengers to rent. The rental car facilities are accessible via the AirTrain ZIH, which connects to the terminals and parking lots.

ZIH Airport offers various parking and transportation options, including parking lots, the AirTrain ZIH, buses, taxis, ride-hailing services, and car rentals, ensuring convenient access to and from the airport for passengers and visitors.

Nearby Hotels and Accommodation at Ixtapa-Zihuatanejo International Airport

Ixtapa-Zihuatanejo International Airport (ZIH) is surrounded by various hotels and accommodations, catering to the diverse needs and preferences of travelers. Some nearby hotels and accommodations include:

• • TWA Hotel: This unique hotel is located at ZIH Airport’s Terminal 5 and offers a retro-themed experience with modern amenities. The hotel features a rooftop infinity pool, a fitness center, and several dining options.

• • Courtyard by Marriott Ixtapa ZIH Airport: Located near ZIH Airport, this hotel offers complimentary shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a bistro, and meeting spaces.

• • Hampton Inn NY-ZIH: This hotel is conveniently located near ZIH Airport and offers a free 24-hour airport shuttle service. The hotel features comfortable rooms, a fitness center, a business center, and a complimentary breakfast.

• • Hilton Ixtapa ZIH Airport: This hotel is located near ZIH Airport and offers a free 24-hour airport shuttle service. The hotel features spacious rooms, a fitness center, a restaurant, and meeting spaces.

• • Fairfield Inn & Suites by Marriott Ixtapa ZIH Airport: This hotel is located near ZIH Airport and offers a free 24-hour airport shuttle service. The hotel features comfortable rooms, a fitness center, a business center, and a complimentary breakfast.

• • Holiday Inn Express Ixtapa ZIH Airport Area: This hotel is conveniently located near ZIH Airport and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, a business center, and a complimentary breakfast.

These hotels and accommodations offer various amenities, such as complimentary airport shuttle services, fitness centers, business centers, and dining options, ensuring a comfortable and convenient stay for travelers.

Special Assistance at Ixtapa-Zihuatanejo International Airport (ZIH)

Ixtapa-Zihuatanejo International Airport (ZIH) offers special assistance to passengers with disabilities, medical conditions, or other special needs to ensure a comfortable and accessible travel experience. Some of the special assistance services available at ZIH Airport include:

• • Wheelchair assistance: Passengers who require wheelchair assistance can request this service from their airline or the airport’s special assistance desk. Wheelchair assistance is available for passengers with mobility impairments, temporary injuries, or other medical conditions that make walking difficult.

• • Accessible parking: ZIH Airport offers designated accessible parking spaces for passengers with disabilities. These spaces are located near the terminals and are clearly marked. Passengers must display a valid disabled parking permit to use these spaces.

• • TDD/TTY services: ZIH Airport provides Telecommunications Devices for the Deaf (TDD) or Text Telephones (TTY) services for passengers who are deaf, hard of hearing, or have speech impairments. These devices allow passengers to communicate with airport staff and airline representatives.

• • Service animals: Passengers traveling with service animals are allowed to bring their animals into the airport and on the aircraft. Service animals must be trained to perform specific tasks for their owners and must be under the control of their owners at all times.

• • Medical facilities: ZIH Airport has medical facilities available for passengers who require medical assistance. These facilities are equipped to handle emergencies and provide basic medical care.

• • Visual paging: ZIH Airport offers visual paging services for passengers who are deaf or hard of hearing. This service allows passengers to receive important information and updates through visual displays.

Passengers who require special assistance should inform their airline at least 48 hours before their flight. This will allow the airline to make necessary arrangements and ensure a smooth and comfortable travel experience. Additionally, passengers can contact the airport’s special assistance desk for further information and assistance.

Air China Lounges and Waiting Areas at Ixtapa-Zihuatanejo International Airport

Air China operates a lounge at Ixtapa-Zihuatanejo International Airport (ZIH) for eligible passengers to relax and refresh during their travels. The Air China Lounge is located in Terminal 1, which is the terminal used by Air China for its operations at ZIH Airport. The Air China Lounge offers a range of amenities to ensure a comfortable and enjoyable experience for its guests. Some of the amenities available at the Air China Lounge include:

• • Comfortable seating: The lounge features comfortable seating areas, including armchairs and sofas, where passengers can relax before their flight.

• • Complimentary food and beverages: The lounge offers a selection of complimentary food and beverages, including snacks, meals, and beverages, to keep passengers refreshed during their wait.

• • Wi-Fi access: The lounge provides complimentary Wi-Fi access, allowing passengers to stay connected and productive during their wait.

• • Business facilities: The lounge offers business facilities, such as workstations, printers, and fax machines, to help passengers stay productive while traveling.

• • Entertainment: The lounge features a range of entertainment options, including TVs, magazines, and newspapers, to keep passengers entertained during their wait.

• • Showers: The lounge offers shower facilities, allowing passengers to freshen up before their flight.

Access to the Air China Lounge is available to eligible passengers, including Air China premium cabin passengers, PhoenixMiles Platinum, Gold, and Silver members, and SkyTeam Elite Plus members. Passengers may also purchase lounge access through third-party lounge access programs. In addition to the Air China Lounge, ZIH Airport offers various waiting areas throughout the terminals for passengers to relax and wait for their flights. These waiting areas feature comfortable seating, charging stations, and food and beverage options. Passengers are advised to check the airport’s website or contact their airline for more information on waiting areas and lounge access.

FAQs on ZIH Airport Terminal Air China