As a leading global airline, Air France is proud to offer our passengers a seamless and convenient travel experience at our Greater Rochester International Airport (ROC) terminal in Rochester City. Whether you’re embarking on an international adventure or returning home, our state-of-the-art facilities are designed to ensure a smooth and enjoyable journey. If you’re flying with Air France to or from Greater Rochester International Airport (ROC) in Rochester City, you’ll be using the Air France ROC Terminal.
What is the Air France ROC Terminal Address and Location Map?
Air France ROC Terminal Address:
1200 Brooks Ave, Rochester, NY 14624, American States
Air France operates out of Terminal 1 at ROC Airport, which is located on the north side of the airport.
Air France ROC Terminal Location Map
The specific location and layout of Terminal 1, where Air France operates, is marked and signposted throughout the airport to help passengers find their way to the correct departure and arrival areas for Air France flights.
How to Contact Air France Terminal ROC?
If you need to contact the Air France Terminal at ROC Airport, there are several ways to do so.
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
Air France provides several ways to contact them for assistance, and you can choose the one that is most convenient for you. Whether you prefer to speak with a representative over the phone, visit the information desk in person, or reach out to them on social media, Air France is committed to providing excellent customer service and ensuring a smooth and stress-free travel experience.
Air France Departure ROC Terminal
At the Air France ROC Departure Terminal, you’ll find a range of services and amenities to make your travel experience comfortable and stress-free. These include:
Check-in kiosks and counters: You can check in for your flight using one of the many self-service kiosks or at a check-in counter. The check-in area is located on Level 2 of the terminal.
Baggage drop-off: After checking in, you can drop off your bags at one of the baggage drop-off areas. The baggage drop-off areas are located on Level 2 of the terminal.
Security checkpoints: To access the airside area of the terminal, you’ll need to go through a security checkpoint. The security checkpoints are located on Level 3 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: You can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France Terminal ROC offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
To ensure a smooth and stress-free travel experience, be sure to arrive at the Air France ROC Departure Terminal with plenty of time to spare. This will give you time to check-in, drop off your bags, go through security, and enjoy the amenities offered by the terminal. If you have any questions or need assistance, don’t hesitate to contact Air France’s customer service or visit the information desk at the terminal. With this information, you’re now ready to depart from the Air France ROC Departure Terminal!
Air France ROC Arrivals Terminal
Air France flights arriving at Greater Rochester International Airport (ROC) will land at Terminal 1, which is the designated arrival terminal for the airline.
Air France Terminal ROC is where all Air France international and domestic flights will arrive at ROC Airport.
This terminal is located on the north side of the airport complex.
Air France Terminal ROC is shared by Air France and other SkyTeam alliance partner airlines.
Upon arrival, passengers will disembark the aircraft and proceed to the terminal’s arrivals area.
Air France Terminal ROC Passengers will need to go through customs and immigration formalities at Terminal 1.
After clearing customs, passengers can collect their checked baggage from the baggage claim area within Terminal 1.
The Air France Terminal ROC has dedicated arrival halls, immigration counters, and baggage carousels to handle the influx of arriving passengers.
Signage and wayfinding within Terminal 1 will direct passengers to the appropriate areas for deplaning, customs, and baggage claims.
Air France passengers need to be aware of Terminal 1 as the designated arrival point at ROC Airport. This information can help them plan their onward travel arrangements and ensure a smooth and efficient arrival experience when flying with Air France.
Queries Handled by Air France ROC Terminal
The Air France ROC Terminal handles a wide range of queries and services for passengers. Here are some of the queries that can be handled by the Air France ROC Terminal:
Check-in: Air France Terminal ROC Passengers can check-in for their Air France flight at the Air France ROC Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Air France ROC Terminal Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France ROC Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at ROC Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France ROC Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
Special assistance: Air France ROC Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Duty-free shopping: Air France ROC Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France ROC Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
The Air France ROC Terminal is designed to handle a wide range of queries and services for passengers. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, the Air France ROC Terminal has got you covered.
Air France Facilities and Services Available at Greater Rochester International Airport
Air France offers a wide range of facilities and services at Greater Rochester International Airport to make your travel experience comfortable, convenient, and stress-free. Here are some of the facilities and services available at the Air France ROC Terminal:
Check-in: Air France ROC Terminal Passengers can check in for their Air France flight at the Air France ROC Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France ROC Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at ROC Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: Air France ROC Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France ROC Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Special assistance: Air France ROC Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France ROC Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
The Air France ROC Terminal offers a wide range of facilities and services to make your travel experience comfortable and convenient. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, Air France has got you covered.
Why Must You Choose Air France ROC Terminal?
There are many reasons why you should choose the Air France ROC Terminal for your travel needs. Here are some of the top reasons:
Convenient location: The Air France Terminal ROC is located at 1200 Brooks Ave, Rochester, NY 14624, American States, in the northeastern part of ROC Airport, near other major airlines’ terminals such as Lufthansa, Alitalia, and Japan Airlines.
Modern and comfortable facilities: The Air France ROC Terminal is a modern and comfortable facility that offers a range of services and amenities to make your travel experience comfortable and stress-free. These include check-in kiosks, baggage drop-off, security checkpoints, airside shuttles, duty-free shopping, restaurants and cafes, currency exchange, ATMs, and Wi-Fi access.
Smooth and efficient check-in process: The Air France ROC Terminal offers a smooth and efficient check-in process, with self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Accessible and disability-friendly: The Air France ROC Terminal is accessible and disability-friendly, with special assistance available for passengers who require wheelchair assistance or assistance with boarding.
Wide range of dining and shopping options: The Air France ROC Terminal offers a wide range of dining and shopping options, with several restaurants and cafes located throughout the terminal, as well as duty-free shops and currency exchange kiosks.
Free Wi-Fi access: The terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Excellent customer service: Air France is committed to providing excellent customer service, and the Air France ROC Terminal is no exception. Whether you need assistance with your check-in, baggage, or other travel-related inquiries, the staff at the terminal are available to help.
Easy access to ground transportation: The Air France ROC Terminal offers easy access to ground transportation options, including taxis, ride-hailing services, public buses, and the Air France shuttle service.
The Air France ROC Terminal is a modern, comfortable, and convenient facility that offers a wide range of services and amenities to make your travel experience comfortable and stress-free. Whether you’re flying for business or pleasure, the Air France ROC Terminal is an excellent choice for your travel needs.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at ROC Airport:
Parking: ROC Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking lots are located near the terminals and are ideal for picking up or dropping off passengers. The long-term and economy parking lots are located further from the terminal but offer lower rates for extended stays.
Valet parking: ROC Airport also offers valet parking services, where you can drop off your car at the terminal and have it ready for you when you return.
Car rental: ROC Airport has several car rental companies located on-site, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxis: Taxis are available outside each terminal at ROC Airport. The taxis are metered and accept cash and major credit cards.
Ride-hailing services: Ride-hailing services such as Uber, Lyft, and Via are also available at ROC Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside the terminal.
Public transportation: The Rochester City Metropolitan Transportation Authority (MTA) operates the AirTrain ROC, which connects ROC Airport to the Rochester City Subway and Long Island Rail Road (LIRR) systems. The AirTrain ROC runs 24/7 and stops at all terminals.
Shuttle services: Several hotels near ROC Airport offer complimentary shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
Buses: Several bus lines operate near ROC Airport, including the Rochester City Transit Q3, Q6, Q7, Q10, and B15, as well as the Nassau Inter-County Express (NICE) N6, N8, and N10 buses.
Whether you prefer to drive and park, take a taxi or ride-hailing service, use public transportation, or take a shuttle service, ROC Airport offers a range of parking and transportation options to suit your needs.
Nearby Hotels and Accommodation at Greater Rochester International Airport
If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some of the nearby hotels and accommodations at Greater Rochester International Airport:
TWA Hotel: The TWA Hotel is a newly renovated hotel located at ROC Airport, inside the iconic TWA Flight Center. The hotel offers modern rooms, a rooftop pool, a cocktail lounge, and several dining options.
Crowne Plaza ROC Airport Rochester City: The Crowne Plaza ROC Airport Rochester City is a full-service hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Hilton Rochester ROC Airport: The Hilton Rochester ROC Airport is a full-service hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Fairfield Inn by Marriott Rochester ROC Airport: The Fairfield Inn by Marriott Rochester ROC Airport is a modern hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
Hampton Inn Rochester-ROC Airport: The Hampton Inn Rochester-ROC Airport is a modern hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
La Quinta by Wyndham Rochester ROC Airport: The La Quinta by Wyndham Rochester ROC Airport is a modern hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
Comfort Inn ROC Airport: The Comfort Inn ROC Airport is a budget-friendly hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
The Westin Rochester ROC Airport: The Westin Rochester ROC Airport is a full-service hotel located near ROC Airport. The hotel offers comfortable rooms, a fitness center, and several dining options.
These are just a few of the nearby hotels and accommodations at Greater Rochester International Airport. Be sure to research and compare prices and amenities to find the hotel that best suits your needs and budget.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) provides special assistance to passengers with disabilities or other special needs. Here are some of the special assistance services available at ROC:
Wheelchair Service: ROC Airport offers wheelchair service for passengers with mobility impairments. Passengers can request wheelchair assistance at their airline’s check-in counter or by contacting their airline in advance.
Skycaps: Skycaps are available at ROC Airport to assist passengers with check-in, baggage, and boarding. Skycaps can also provide wheelchair assistance upon request.
Assistive Listening Devices: ROC Airport offers assistive listening devices for passengers with hearing impairments. These devices can be used at the ticket counters, gate areas, and other public areas of the airport.
Service Animal Relief Areas: ROC Airport has designated service animal relief areas for passengers traveling with service animals.
TTY/TDD Telephones: TTY/TDD telephones are available at ROC Airport for passengers who are deaf or hard of hearing.
Accessible Restrooms: Accessible restrooms are available at ROC Airport in all terminals.
Accessible Parking: ROC Airport offers accessible parking spaces in all parking facilities, including short-term, long-term, and economy parking.
Airport Escorts: ROC Airport provides airport escorts for passengers with special needs. Passengers can request an escort at their airline’s check-in counter or by contacting their airline in advance.
Special Meals: Passengers with dietary restrictions can request special meals on their flights by contacting their airline in advance.
It’s important to note that passengers requiring special assistance should contact their airline in advance to make arrangements and ensure a smooth and comfortable travel experience. ROC Airport and its partners are committed to providing excellent service and accommodations to all passengers, including those with special needs.
Air France Lounges and Waiting Areas at Greater Rochester International Airport
Air France offers a lounge and waiting area at Greater Rochester International Airport for its passengers to relax and enjoy their time before their flight. Here’s what you can expect:
Air France Lounge: Air France operates a lounge at ROC Airport for its Business and Flying Blue Elite Plus passengers. The lounge is located in Terminal 1, near Gate 1, and is open from 8:30 AM to 11:00 PM. The lounge offers comfortable seating, complimentary Wi-Fi, a business center, and a selection of food and beverages.
Waiting Areas: ROC Airport offers several waiting areas for passengers, including seating areas near the gates and in the terminal’s public areas. These areas offer comfortable seating, charging stations, and access to food and beverage options.
Entertainment: ROC Airport offers a variety of entertainment options, including charging stations, TVs, and Wi-Fi access throughout the terminal. Passengers can also download the ROC Airport mobile app to stay up-to-date on flight information and airport news.
Overall, Air France and ROC Airport offer a range of comfortable and convenient waiting areas and lounges for passengers to relax and enjoy their time before their flight. Whether you’re looking for a quiet place to work or a place to grab a bite to eat, ROC Airport has something for everyone.
FAQs on ROC Airport Terminal Air France
Here are the answers to the FAQs:
What terminal does Air France fly out of at ROC Airport?
Air France operates out of Terminal 1 at Greater Rochester International Airport (ROC).
Where is the Air France check-in counter at Greater Rochester International Airport (ROC)?
The Air France check-in counters are located within Terminal 1 at ROC Airport.
Does Greater Rochester International Airport have an Air France lounge?
Yes, Air France operates a business class lounge within Terminal 1 at ROC Airport.
Where can I find the Air France baggage claim area at Greater Rochester International Airport?
The Air France baggage claim area is located within Terminal 1 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels located near the terminals, including options in close proximity to the Air France Terminal 1.
Where can I exchange currency at ROC Airport?
Currency exchange facilities are available within the terminals at ROC Airport, including in the Air France Terminal 1.
Where can I find the Air France ticket counter at ROC Airport?
The Air France ticket counters are located in Terminal 1 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi connectivity throughout the terminals, including in the Air France Terminal 1.
Where can I find a charging station at ROC Airport?
Charging stations are available in various areas of the terminals at ROC Airport, including in the Air France Terminal 1.
How early should I arrive at ROC Airport for an Air France flight?
It is recommended to arrive at ROC Airport at least 2-3 hours before your scheduled Air France flight departure.
Can I bring food through security at ROC Airport?
Yes, passengers can bring food through security at ROC Airport, subject to TSA guidelines.
Can I store my luggage at ROC Airport?
ROC Airport does have luggage storage facilities available for passengers.
What is the address of the Air France ROC Terminal?
The Air France terminal is located at Terminal 1, 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Air France ROC Terminal?
The phone number for the Air France ROC Terminal is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including lounges, dining, shopping, currency exchange, and ground transportation options.
What ground transportation options are available at the Air France ROC Terminal?
Passengers can access taxis, rideshare services, public transportation (AirTrain, buses), and car rental services from the Air France Terminal 1 at ROC Airport.
Are there any nearby hotels or accommodations for Air France passengers at Greater Rochester International Airport?
Yes, there are several hotels and other accommodation options located near the ROC Airport, in close proximity to the Air France Terminal 1.
What special assistance is available at the Air France ROC Terminal?
Air France provides various special assistance services at the ROC Terminal, including for passengers with disabilities, medical needs, families, and unaccompanied minors.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers can report any issues with lost or delayed baggage to the Air France staff at the ROC Terminal, who will initiate the claims process.
How can I contact the Air France ROC Terminal for further assistance?
Passengers can contact the Air France ROC Terminal by calling 1 585-753-7000 or by visiting the airline’s information desks within Terminal 1.
