As a leading global airline, Air France is proud to offer our passengers a seamless and convenient travel experience at our Tulum Airport (TUY) terminal in Tulum, Quintana Roo City. Whether you’re embarking on an international adventure or returning home, our state-of-the-art facilities are designed to ensure a smooth and enjoyable journey. If you’re flying with Air France to or from Tulum Airport (TUY) in Tulum, Quintana Roo City, you’ll be using the Air France TUY Terminal.
What is the Air France TUY Terminal Address and Location Map?
Air France TUY Terminal Address:
Tulum, Quintana Roo, Mexico
Air France operates out of Terminal 1 at TUY Airport, which is located on the north side of the airport.
Air France TUY Terminal Location Map
The specific location and layout of Terminal 1, where Air France operates, is marked and signposted throughout the airport to help passengers find their way to the correct departure and arrival areas for Air France flights.
How to Contact Air France Terminal TUY?
If you need to contact the Air France Terminal at TUY Airport, there are several ways to do so.
Air France provides several ways to contact them for assistance, and you can choose the one that is most convenient for you. Whether you prefer to speak with a representative over the phone, visit the information desk in person, or reach out to them on social media, Air France is committed to providing excellent customer service and ensuring a smooth and stress-free travel experience.
Air France Departure TUY Terminal
At the Air France TUY Departure Terminal, you’ll find a range of services and amenities to make your travel experience comfortable and stress-free. These include:
Check-in kiosks and counters: You can check in for your flight using one of the many self-service kiosks or at a check-in counter. The check-in area is located on Level 2 of the terminal.
Baggage drop-off: After checking in, you can drop off your bags at one of the baggage drop-off areas. The baggage drop-off areas are located on Level 2 of the terminal.
Security checkpoints: To access the airside area of the terminal, you’ll need to go through a security checkpoint. The security checkpoints are located on Level 3 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: You can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France Terminal TUY offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
To ensure a smooth and stress-free travel experience, be sure to arrive at the Air France TUY Departure Terminal with plenty of time to spare. This will give you time to check-in, drop off your bags, go through security, and enjoy the amenities offered by the terminal. If you have any questions or need assistance, don’t hesitate to contact Air France’s customer service or visit the information desk at the terminal. With this information, you’re now ready to depart from the Air France TUY Departure Terminal!
Air France TUY Arrivals Terminal
Air France flights arriving at Tulum Airport (TUY) will land at Terminal 1, which is the designated arrival terminal for the airline.
Air France Terminal TUY is where all Air France international and domestic flights will arrive at TUY Airport.
This terminal is located on the north side of the airport complex.
Air France Terminal TUY is shared by Air France and other SkyTeam alliance partner airlines.
Upon arrival, passengers will disembark the aircraft and proceed to the terminal’s arrivals area.
Air France Terminal TUY Passengers will need to go through customs and immigration formalities at Terminal 1.
After clearing customs, passengers can collect their checked baggage from the baggage claim area within Terminal 1.
The Air France Terminal TUY has dedicated arrival halls, immigration counters, and baggage carousels to handle the influx of arriving passengers.
Signage and wayfinding within Terminal 1 will direct passengers to the appropriate areas for deplaning, customs, and baggage claims.
Air France passengers need to be aware of Terminal 1 as the designated arrival point at TUY Airport. This information can help them plan their onward travel arrangements and ensure a smooth and efficient arrival experience when flying with Air France.
Queries Handled by Air France TUY Terminal
The Air France TUY Terminal handles a wide range of queries and services for passengers. Here are some of the queries that can be handled by the Air France TUY Terminal:
Check-in: Air France Terminal TUY Passengers can check-in for their Air France flight at the Air France TUY Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Air France TUY Terminal Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France TUY Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at TUY Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France TUY Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
Special assistance: Air France TUY Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Duty-free shopping: Air France TUY Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France TUY Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
The Air France TUY Terminal is designed to handle a wide range of queries and services for passengers. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, the Air France TUY Terminal has got you covered.
Air France Facilities and Services Available at Tulum Airport
Air France offers a wide range of facilities and services at Tulum Airport to make your travel experience comfortable, convenient, and stress-free. Here are some of the facilities and services available at the Air France TUY Terminal:
Check-in: Air France TUY Terminal Passengers can check in for their Air France flight at the Air France TUY Terminal. There are self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Baggage drop-off: After checking in, passengers can drop off their bags at one of the baggage drop-off areas located on Level 2 of the terminal.
Security checkpoints: Passengers must go through a security checkpoint to access the airside area of the terminal. The security checkpoints are located on Level 3 of the terminal.
Boarding: Air France TUY Terminal Passengers can board their flights at the gates located in the airside area of the terminal. The gates are accessible via airside shuttles that run between the main terminal building and the satellite concourse.
Baggage claim: After arriving at TUY Airport, passengers can collect their checked luggage at the baggage claim area, which is located on Level 1 of the terminal.
Air France Lounge: If you’re an eligible passenger, you can relax and unwind in the Air France Lounge, which is located on Level 4 of the terminal. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi access, and charging stations.
Duty-free shopping: Air France TUY Terminal Passengers can shop for a variety of items, including perfumes, cosmetics, and liquor, at the duty-free shops located in the airside area of the terminal.
Restaurants and cafes: There are several restaurants and cafes located throughout the terminal, offering a range of cuisine options to suit your taste.
Currency exchange: If you need to exchange currency, there are several currency exchange kiosks located throughout the terminal.
ATMs: There are several ATMs located throughout the terminal, allowing you to withdraw cash in local currency.
Wi-Fi access: The Air France TUY Terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Special assistance: Air France TUY Terminal Passengers who require special assistance, such as wheelchair assistance or assistance with boarding, can request this service at the information desk or by contacting Air France’s customer service.
Information desk: There is an Air France information desk located in the departures area of the terminal. The staff at the desk can assist with queries related to check-in, boarding, and other travel-related inquiries.
Customer service: Air France TUY Terminal Passengers can contact Air France’s customer service at 1 (800) 237-2747 for assistance with any queries related to their flight or travel experience.
The Air France TUY Terminal offers a wide range of facilities and services to make your travel experience comfortable and convenient. Whether you need assistance with your check-in or baggage, or you want to relax and enjoy the amenities offered by the terminal, Air France has got you covered.
Why Must You Choose Air France TUY Terminal?
There are many reasons why you should choose the Air France TUY Terminal for your travel needs. Here are some of the top reasons:
Convenient location: The Air France Terminal TUY is located at Tulum, Quintana Roo, Mexico, in the northeastern part of TUY Airport, near other major airlines’ terminals such as Lufthansa, Alitalia, and Japan Airlines.
Modern and comfortable facilities: The Air France TUY Terminal is a modern and comfortable facility that offers a range of services and amenities to make your travel experience comfortable and stress-free. These include check-in kiosks, baggage drop-off, security checkpoints, airside shuttles, duty-free shopping, restaurants and cafes, currency exchange, ATMs, and Wi-Fi access.
Smooth and efficient check-in process: The Air France TUY Terminal offers a smooth and efficient check-in process, with self-service kiosks and check-in counters available on Level 2 of the terminal. Passengers can also check in online or using the Air France mobile app.
Accessible and disability-friendly: The Air France TUY Terminal is accessible and disability-friendly, with special assistance available for passengers who require wheelchair assistance or assistance with boarding.
Wide range of dining and shopping options: The Air France TUY Terminal offers a wide range of dining and shopping options, with several restaurants and cafes located throughout the terminal, as well as duty-free shops and currency exchange kiosks.
Free Wi-Fi access: The terminal offers free Wi-Fi access, allowing you to stay connected while you wait for your flight.
Excellent customer service: Air France is committed to providing excellent customer service, and the Air France TUY Terminal is no exception. Whether you need assistance with your check-in, baggage, or other travel-related inquiries, the staff at the terminal are available to help.
Easy access to ground transportation: The Air France TUY Terminal offers easy access to ground transportation options, including taxis, ride-hailing services, public buses, and the Air France shuttle service.
The Air France TUY Terminal is a modern, comfortable, and convenient facility that offers a wide range of services and amenities to make your travel experience comfortable and stress-free. Whether you’re flying for business or pleasure, the Air France TUY Terminal is an excellent choice for your travel needs.
Parking and Transportation at Tulum Airport
Tulum Airport offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at TUY Airport:
Parking: TUY Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking lots are located near the terminals and are ideal for picking up or dropping off passengers. The long-term and economy parking lots are located further from the terminal but offer lower rates for extended stays.
Valet parking: TUY Airport also offers valet parking services, where you can drop off your car at the terminal and have it ready for you when you return.
Car rental: TUY Airport has several car rental companies located on-site, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Taxis: Taxis are available outside each terminal at TUY Airport. The taxis are metered and accept cash and major credit cards.
Ride-hailing services: Ride-hailing services such as Uber, Lyft, and Via are also available at TUY Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside the terminal.
Public transportation: The Tulum, Quintana Roo City Metropolitan Transportation Authority (MTA) operates the AirTrain TUY, which connects TUY Airport to the Tulum, Quintana Roo City Subway and Long Island Rail Road (LIRR) systems. The AirTrain TUY runs 24/7 and stops at all terminals.
Shuttle services: Several hotels near TUY Airport offer complimentary shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
Buses: Several bus lines operate near TUY Airport, including the Tulum, Quintana Roo City Transit Q3, Q6, Q7, Q10, and B15, as well as the Nassau Inter-County Express (NICE) N6, N8, and N10 buses.
Whether you prefer to drive and park, take a taxi or ride-hailing service, use public transportation, or take a shuttle service, TUY Airport offers a range of parking and transportation options to suit your needs.
Nearby Hotels and Accommodation at Tulum Airport
If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some of the nearby hotels and accommodations at Tulum Airport:
TWA Hotel: The TWA Hotel is a newly renovated hotel located at TUY Airport, inside the iconic TWA Flight Center. The hotel offers modern rooms, a rooftop pool, a cocktail lounge, and several dining options.
Crowne Plaza TUY Airport Tulum, Quintana Roo City: The Crowne Plaza TUY Airport Tulum, Quintana Roo City is a full-service hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Hilton Tulum, Quintana Roo TUY Airport: The Hilton Tulum, Quintana Roo TUY Airport is a full-service hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
Fairfield Inn by Marriott Tulum, Quintana Roo TUY Airport: The Fairfield Inn by Marriott Tulum, Quintana Roo TUY Airport is a modern hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
Hampton Inn Tulum, Quintana Roo-TUY Airport: The Hampton Inn Tulum, Quintana Roo-TUY Airport is a modern hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
La Quinta by Wyndham Tulum, Quintana Roo TUY Airport: The La Quinta by Wyndham Tulum, Quintana Roo TUY Airport is a modern hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
Comfort Inn TUY Airport: The Comfort Inn TUY Airport is a budget-friendly hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
The Westin Tulum, Quintana Roo TUY Airport: The Westin Tulum, Quintana Roo TUY Airport is a full-service hotel located near TUY Airport. The hotel offers comfortable rooms, a fitness center, and several dining options.
These are just a few of the nearby hotels and accommodations at Tulum Airport. Be sure to research and compare prices and amenities to find the hotel that best suits your needs and budget.
Special Assistance at Tulum Airport (TUY)
Tulum Airport (TUY) provides special assistance to passengers with disabilities or other special needs. Here are some of the special assistance services available at TUY:
Wheelchair Service: TUY Airport offers wheelchair service for passengers with mobility impairments. Passengers can request wheelchair assistance at their airline’s check-in counter or by contacting their airline in advance.
Skycaps: Skycaps are available at TUY Airport to assist passengers with check-in, baggage, and boarding. Skycaps can also provide wheelchair assistance upon request.
Assistive Listening Devices: TUY Airport offers assistive listening devices for passengers with hearing impairments. These devices can be used at the ticket counters, gate areas, and other public areas of the airport.
Service Animal Relief Areas: TUY Airport has designated service animal relief areas for passengers traveling with service animals.
TTY/TDD Telephones: TTY/TDD telephones are available at TUY Airport for passengers who are deaf or hard of hearing.
Accessible Restrooms: Accessible restrooms are available at TUY Airport in all terminals.
Accessible Parking: TUY Airport offers accessible parking spaces in all parking facilities, including short-term, long-term, and economy parking.
Airport Escorts: TUY Airport provides airport escorts for passengers with special needs. Passengers can request an escort at their airline’s check-in counter or by contacting their airline in advance.
Special Meals: Passengers with dietary restrictions can request special meals on their flights by contacting their airline in advance.
It’s important to note that passengers requiring special assistance should contact their airline in advance to make arrangements and ensure a smooth and comfortable travel experience. TUY Airport and its partners are committed to providing excellent service and accommodations to all passengers, including those with special needs.
Air France Lounges and Waiting Areas at Tulum Airport
Air France offers a lounge and waiting area at Tulum Airport for its passengers to relax and enjoy their time before their flight. Here’s what you can expect:
Air France Lounge: Air France operates a lounge at TUY Airport for its Business and Flying Blue Elite Plus passengers. The lounge is located in Terminal 1, near Gate 1, and is open from 8:30 AM to 11:00 PM. The lounge offers comfortable seating, complimentary Wi-Fi, a business center, and a selection of food and beverages.
Waiting Areas: TUY Airport offers several waiting areas for passengers, including seating areas near the gates and in the terminal’s public areas. These areas offer comfortable seating, charging stations, and access to food and beverage options.
Entertainment: TUY Airport offers a variety of entertainment options, including charging stations, TVs, and Wi-Fi access throughout the terminal. Passengers can also download the TUY Airport mobile app to stay up-to-date on flight information and airport news.
Overall, Air France and TUY Airport offer a range of comfortable and convenient waiting areas and lounges for passengers to relax and enjoy their time before their flight. Whether you’re looking for a quiet place to work or a place to grab a bite to eat, TUY Airport has something for everyone.
FAQs on TUY Airport Terminal Air France
Here are the answers to the FAQs:
What terminal does Air France fly out of at TUY Airport?
Air France operates out of Terminal 1 at Tulum Airport (TUY).
Where is the Air France check-in counter at Tulum Airport (TUY)?
The Air France check-in counters are located within Terminal 1 at TUY Airport.
Does Tulum Airport have an Air France lounge?
Yes, Air France operates a business class lounge within Terminal 1 at TUY Airport.
Where can I find the Air France baggage claim area at Tulum Airport?
The Air France baggage claim area is located within Terminal 1 at TUY Airport.
Does Tulum Airport (TUY) have a hotel?
Yes, TUY Airport has several hotels located near the terminals, including options in close proximity to the Air France Terminal 1.
Where can I exchange currency at TUY Airport?
Currency exchange facilities are available within the terminals at TUY Airport, including in the Air France Terminal 1.
Where can I find the Air France ticket counter at TUY Airport?
The Air France ticket counters are located in Terminal 1 at TUY Airport.
Does Tulum Airport have Wi-Fi?
Yes, TUY Airport provides free Wi-Fi connectivity throughout the terminals, including in the Air France Terminal 1.
Where can I find a charging station at TUY Airport?
Charging stations are available in various areas of the terminals at TUY Airport, including in the Air France Terminal 1.
How early should I arrive at TUY Airport for an Air France flight?
It is recommended to arrive at TUY Airport at least 2-3 hours before your scheduled Air France flight departure.
Can I bring food through security at TUY Airport?
Yes, passengers can bring food through security at TUY Airport, subject to TSA guidelines.
Can I store my luggage at TUY Airport?
TUY Airport does have luggage storage facilities available for passengers.
What is the address of the Air France TUY Terminal?
The Air France terminal is located at Terminal 1, Tulum, Quintana Roo, Mexico.
What is the phone number for the Air France TUY Terminal?
The phone number for the Air France TUY Terminal is 52 1 984 871 2007.
What amenities and services are available at the Tulum Airport (TUY)?
TUY Airport offers a wide range of amenities and services, including lounges, dining, shopping, currency exchange, and ground transportation options.
What ground transportation options are available at the Air France TUY Terminal?
Passengers can access taxis, rideshare services, public transportation (AirTrain, buses), and car rental services from the Air France Terminal 1 at TUY Airport.
Are there any nearby hotels or accommodations for Air France passengers at Tulum Airport?
Yes, there are several hotels and other accommodation options located near the TUY Airport, in close proximity to the Air France Terminal 1.
What special assistance is available at the Air France TUY Terminal?
Air France provides various special assistance services at the TUY Terminal, including for passengers with disabilities, medical needs, families, and unaccompanied minors.
What is the process for handling lost or delayed baggage at the Tulum Airport?
Passengers can report any issues with lost or delayed baggage to the Air France staff at the TUY Terminal, who will initiate the claims process.
How can I contact the Air France TUY Terminal for further assistance?
Passengers can contact the Air France TUY Terminal by calling 52 1 984 871 2007 or by visiting the airline’s information desks within Terminal 1.
