As a leading European airline, Austrian Airlines takes pride in providing its passengers with a seamless and comfortable travel experience. One of the key hubs for Austrian Airlines ROC Terminal at Greater Rochester International Airport in Rochester City, where the airline operates its departure and arrival services.
Austrian Airlines operates from Terminal 1 at ROC Airport. Terminal 1 is a bustling hub of international travel, housing various airlines and offering a wide range of amenities for passengers.
What is the Austrian Airlines ROC Terminal Address and Location Map?
Austrian Airlines operates out of Terminal 1 at Greater Rochester International Airport (ROC) in Rochester City. The address for the Austrian Airlines ROC Terminal is:
1200 Brooks Ave, Rochester, NY 14624, American States
The location of the Austrian Airlines ROC Terminal within the overall ROC Airport complex can be found on the terminal map:
Austrian Airlines ROC Terminal Map
The Austrian Airlines departure and arrival services are located in Terminal 1 at ROC Airport. The terminal map, available on the ROC Airport website, provides a detailed layout of the facilities within Terminal 1, including the check-in counters, security checkpoints, gates, and other key areas.
Passengers traveling with Austrian Airlines can use this map to navigate the terminal and locate the specific areas they need to access, such as the check-in desks, departure gates, and baggage claim.
How to Contact Austrian Airlines Terminal ROC?
To contact the Austrian Airlines Terminal at Greater Rochester International Airport (ROC), you can use the following information:
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
By utilizing these various contact options, you can ensure that your questions or needs are addressed efficiently by the Austrian Airlines team at the ROC Terminal.
ROC Austrian Airlines Terminal Departure
When traveling with Austrian Airlines from Rochester’s Greater Rochester International Airport (ROC), passengers will depart from ROC Austrian Airlines Terminal. ROC Austrian Airlines Terminal at ROC Airport is the designated departure terminal for Austrian Airlines flights. This modern and well-equipped terminal offers a range of amenities and services to ensure a smooth and comfortable departure experience for Austrian Airlines passengers. Some key features of the Austrian Airlines ROC Departure Terminal include:
Check-in Counters: Austrian Airlines Terminal has dedicated check-in counters located within Austrian Airlines Terminal ROC, where passengers can check-in for their flights, drop off their luggage, and receive their boarding passes.
Security Checkpoints: Austrian Airlines Terminal ROC at ROC Airport has multiple security checkpoints that Austrian Airlines passengers must pass through before proceeding to their departure gates.
Departure Gates: The Austrian Airlines Terminal ROC departure gates are situated within Austrian Airlines Terminal ROC , providing easy access for passengers to board their flights.
By departing from the Austrian Airlines ROC Departure Terminal, passengers can look forward to a seamless and efficient travel experience, with the airline’s staff and the terminal’s facilities working together to ensure a smooth start to their journey.
Austrian Airlines ROC Terminal Arrivals
When arriving at Greater Rochester International Airport (ROC) on an Austrian Airlines flight, passengers will disembark at Terminal 1. Terminal 1 is the designated arrival terminal for Austrian Airlines flights at ROC Airport. This terminal is equipped with the necessary facilities and services to accommodate the arrival of Austrian Airlines passengers. Upon arrival, passengers can expect the following at the Austrian Airlines ROC Arrivals Terminal:
Immigration and Customs: After disembarking the aircraft, passengers will proceed to the immigration and customs checkpoints located within Austrian Airlines Terminal ROC. This is where passengers will clear immigration and customs formalities.
Baggage Claim: The baggage claim area for Austrian Airlines flights is situated within Austrian Airlines Terminal ROC. Passengers can collect their checked luggage from the designated baggage carousels.
By arriving at the Austrian Airlines ROC Arrivals Terminal, passengers can expect a smooth and efficient process as they transition from their flight to their onward journey, with the terminal’s facilities and services designed to cater to the needs of Austrian Airlines passengers.
Queries Handled by Austrian Airlines ROC Terminal
The Austrian Airlines ROC Terminal handles a variety of queries related to travel with the airline, including:
Flight Information: Passengers can inquire about flight schedules, delays, cancellations, and other information related to their Austrian Airlines flight.
Reservations: The Austrian Airlines Terminal ROC can assist with making new reservations, changing existing reservations, and adding additional services to a booking, such as seat selection or special meals.
Check-in: Passengers can check-in for their flight, drop off checked luggage, and receive their boarding pass at the Austrian Airlines check-in counters located in Austrian Airlines Terminal ROC.
Baggage: The Austrian Airlines Terminal ROC can assist with baggage-related inquiries, such as lost or delayed luggage, baggage weight and size restrictions, and special baggage handling requirements.
Special Assistance: Passengers with special needs, such as those requiring wheelchair assistance or traveling with pets, can receive assistance from the Austrian Airlines ROC Terminal.
Immigration and Customs: Austrian Airlines ROC Terminal can provide information and assistance with immigration and customs procedures for passengers arriving or departing from the airport.
Passengers can contact Austrian Airlines ROC Terminal via phone, email, social media, or the Austrian Airlines website for assistance with these and other queries related to their travel with the airline.
Austrian Airlines Facilities and Services Available at Greater Rochester International Airport
Austrian Airlines offers a range of facilities and services at Greater Rochester International Airport (ROC) to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at ROC Terminal 1 for Austrian Airlines passengers include:
Check-in Counters: Austrian Airlines has dedicated check-in counters located in Terminal 1 where passengers can check-in for their flight, drop off checked luggage, and receive their boarding pass.
Duty-Free Shopping: Austrian Airlines passengers can enjoy duty-free shopping at ROC Terminal 1, with a range of products available including perfumes, cosmetics, and electronics.
Food and Beverage: Austrian Airlines Terminal ROC offers a variety of food and beverage options for Austrian Airlines passengers, including restaurants, cafes, and bars.
Special Assistance: Austrian Airlines Terminal ROC provides special assistance for passengers with disabilities or mobility issues, including wheelchair assistance and priority boarding.
Wi-Fi: Wi-Fi is available throughout Austrian Airlines Terminal ROC, allowing passengers to stay connected while they wait for their flight.
Currency Exchange: Austrian Airlines Terminal ROCpassengers can exchange currency at ROC Terminal 1, with several currency exchange kiosks located throughout the terminal.
These facilities and services, along with the professional and friendly staff at Austrian Airlines ROC Terminal, ensure a comfortable and stress-free travel experience for passengers.
Why Must You Choose Austrian Airlines ROC Terminal?
There are several reasons why passengers may choose to fly with Austrian Airlines from ROC Terminal 1, including:
Convenient Location: Austrian Airlines Terminal ROC is located in the heart of Rochester City, making it easily accessible for passengers traveling to and from the city.
Comfortable and Modern Facilities: ROC Austrian Airlines Terminal offers a range of facilities and services at ROC Terminal 1, including comfortable lounges, duty-free shopping, and a variety of food and beverage options.
Professional and Friendly Staff: The staff at ROC Austrian Airlines Terminal are known for their professionalism and friendliness, ensuring that passengers have a positive and stress-free travel experience.
Reliable and Efficient Service: ROC Austrian Airlines Terminal has a reputation for providing reliable and efficient service, with a focus on punctuality and safety.
Competitive Pricing: ROC Austrian Airlines Terminal offers competitive pricing on flights from ROC Terminal 1, making it an affordable option for passengers traveling to Europe and beyond.
Wide Network: ROC Austrian Airlines Terminal operates flights to a wide range of destinations, including major cities in Europe, Asia, and the Middle East, making it a convenient option for passengers traveling to multiple destinations.
Choosing Austrian Airlines ROC Terminal provides passengers with a convenient, comfortable, and reliable travel experience, along with a wide range of facilities and services to ensure a stress-free journey.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) offers a variety of parking and transportation options for passengers, including:
Parking: ROC offers several parking options, including hourly, daily, and long-term parking. Hourly and daily parking is available in the terminal parking garages, while long-term parking is available in the economy parking lot. There are also several off-airport parking options available, including private parking lots and garages.
Taxis: Taxis are widely available at ROC, with taxi stands located outside each terminal. Fares are metered and include a surcharge for trips to and from the airport.
Buses: Several bus services operate from ROC, including the NYC Airporter, which provides transportation to and from Manhattan, and the Long Island Rail Road, which provides transportation to and from Long Island.
Shuttle Services: Several shuttle services operate from ROC, providing transportation to and from the airport and nearby hotels, as well as car rental agencies.
Rental Cars: Several car rental agencies operate at ROC, including Hertz, Avis, and Enterprise. Car rental counters are located in each terminal.
Subway: The AirTrain ROC is a rail service that connects all terminals to the Howard Beach and Jamaica stations, where passengers can transfer to the subway for transportation to Manhattan and other destinations.
These parking and transportation options, along with the convenient location of ROC Terminal 1, make it easy for passengers to get to and from the airport for their Austrian Airlines flight.
Nearby Hotels and Accommodation at Greater Rochester International Airport
There are several nearby hotels and accommodations near Greater Rochester International Airport (ROC) for passengers who need a place to stay before or after their flight. Some options include:
Crowne Plaza ROC Airport Rochester City: This hotel is located just minutes from ROC Terminal 1 and offers a free airport shuttle service, as well as an on-site restaurant and fitness center.
Courtyard by Marriott ROC Airport: This hotel is located just a few miles from ROC Terminal 1 and offers a free airport shuttle service, as well as an on-site restaurant and fitness center.
Hampton Inn ROC Airport: This hotel is located just a few miles from ROC Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
Fairfield Inn & Suites by Marriott ROC Airport: This hotel is located just a few miles from ROC Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
Residence Inn by Marriott ROC Airport: This hotel is located just a few miles from ROC Terminal 1 and offers a free airport shuttle service, as well as an on-site fitness center and complimentary breakfast.
These hotels and accommodations offer convenient and comfortable options for passengers traveling with Austrian Airlines from ROC Terminal 1. Passengers can book their accommodations directly with the hotel or through a travel agency or online booking site.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers special assistance for passengers with disabilities or mobility issues, including:
Wheelchair Assistance: Wheelchair assistance is available for passengers who require it, both at the airport and on board the aircraft. Passengers should notify Austrian Airlines in advance of their flight if they require wheelchair assistance.
Accessible Restrooms: All restrooms at ROC Terminal 1 are wheelchair accessible, with grab bars and accessible sinks.
Service Animals: Service animals are allowed at ROC Terminal 1, and there are designated animal relief areas available.
TTY Phones: TTY phones are available at ROC Terminal 1 for passengers who are deaf or hard of hearing.
Visual Paging: Visual paging is available for passengers who are deaf or hard of hearing.
Accessible Parking: Accessible parking spaces are available in all parking lots at ROC, including the terminal parking garages and the economy parking lot.
Skycap Assistance: Skycap assistance is available for passengers who require assistance with their baggage or need help getting to the terminal.
Medical Services: Medical services are available at ROC Terminal 1, including first aid stations and medical personnel on call.
Passengers who require special assistance should notify Austrian Airlines in advance of their flight to ensure that appropriate arrangements can be made. The staff at ROC Terminal 1 are trained to assist passengers with disabilities or mobility issues and are committed to providing a comfortable and stress-free travel experience.
Austrian Airlines Lounges and Waiting Areas at Greater Rochester International Airport
Austrian Airlines Terminal ROC offers several lounges and waiting areas at Greater Rochester International Airport (ROC) for passengers traveling in business class or with elite status. Some of the lounges and waiting areas available at ROC Terminal 1 include:
Austrian Airlines Lounge: This lounge is available exclusively for Austrian Airlines Terminal ROC passengers traveling in business class or with elite status. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
Air France Lounge: This lounge is available for Austrian Airlines Terminal ROC passengers traveling in business class or with elite status, as well as passengers traveling with Air France or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
Alitalia Lounge: This lounge is available for Austrian Airlines Terminal ROC passengers traveling in business class or with elite status, as well as passengers traveling with Alitalia or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
British Airways Lounge: This lounge is available for Austrian Airlines Terminal ROC passengers traveling in business class or with elite status, as well as passengers traveling with British Airways or other oneworld airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
Delta Sky Club: This lounge is available for Austrian Airlines Terminal ROC passengers traveling in business class or with elite status, as well as passengers traveling with Delta or other SkyTeam airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, and Wi-Fi.
These lounges and waiting areas offer a comfortable and relaxing environment for passengers to wait for their flight, with a range of amenities and services to ensure a stress-free travel experience. Passengers traveling in business class or with elite status can access these lounges by presenting their boarding pass and identification at the entrance.
FAQs on ROC Airport Terminal Austrian Airlines
Here are the answers to the FAQs:
What terminal does Austrian Airlines fly out of at ROC Airport?
Austrian Airlines operates out of Terminal 1 at Greater Rochester International Airport (ROC).
Where is the Austrian Airlines check-in counter located at Greater Rochester International Airport (ROC)?
The Austrian Airlines check-in counters are located within Terminal 1 at ROC Airport.
Does Greater Rochester International Airport have an Austrian Airlines lounge?
Yes, Austrian Airlines operates a business class lounge within Terminal 1 at ROC Airport.
Where can I find the Austrian Airlines baggage claim area at Greater Rochester International Airport?
The Austrian Airlines baggage claim area is located within Terminal 1 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels located nearby, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Holiday Inn Express ROC Airport.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout the terminals at ROC Airport.
Where can I find the Austrian Airlines ticket counter at ROC Airport?
The Austrian Airlines ticket counters are situated within Terminal 1 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi access for passengers throughout the terminals.
Where can I find a charging station at ROC Airport?
Charging stations are available in various areas of the terminals at ROC Airport, including the Austrian Airlines lounge and waiting areas.
How early should I arrive at ROC Airport for an Austrian Airlines flight?
It is recommended to arrive at ROC Airport at least 2 hours before your scheduled Austrian Airlines departure time.
Can I bring food through security at ROC Airport?
Yes, passengers are generally allowed to bring food through security checkpoints at ROC Airport, subject to TSA regulations.
Can I store my luggage at ROC Airport?
Yes, ROC Airport offers luggage storage and left luggage services for passengers.
What is the address of the Austrian Airlines ROC Terminal?
The address of the Austrian Airlines ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Austrian Airlines ROC Terminal?
The phone number for the Austrian Airlines ROC Terminal is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a range of amenities and services, including dining options, retail shops, passenger lounges, and ground transportation services.
What ground transportation options are available at the Austrian Airlines ROC Terminal?
The Austrian Airlines ROC Terminal provides access to various ground transportation options, such as taxis, rideshare services, public transportation, and shuttle buses.
Are there any nearby hotels or accommodations for Austrian Airlines passengers at Greater Rochester International Airport?
Yes, there are several hotels and accommodation options located near ROC Airport, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Holiday Inn Express ROC Airport.
What special assistance is available at the Austrian Airlines ROC Terminal?
The Austrian Airlines ROC Terminal offers special assistance services for passengers with disabilities, unaccompanied minors, medical conditions, dietary requirements, and language needs.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers with lost or delayed baggage can report the issue to the Austrian Airlines representatives at the ROC Terminal, who will assist in the handling and retrieval of the luggage.
How can I contact the Austrian Airlines ROC Terminal for further assistance?
Passengers can contact the Austrian Airlines ROC Terminal by calling 1 585-753-7000 or by visiting the airline’s customer service desks within Terminal 1.
