China Eastern Airlines HAM Terminal – Hamburg Airport



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China Eastern Airlines, one of the leading carriers in China, offers seamless travel experiences for passengers flying through the Hamburg Airport (HAM) in Hamburg. The China Eastern Airlines HAM Terminal is a hub of efficiency and convenience, catering to the needs of both domestic and international travelers.
China Eastern Airlines HAM Terminal - Hamburg Airport

What is the China Eastern Airlines HAM Terminal Address and Location Map?

The China Eastern Airlines HAM Terminal is located at:

Flughafenstraße 1-3, 22335 Hamburg, Germany

The China Eastern Airlines HAM Terminal is conveniently located within the Hamburg Airport (HAM) complex. Passengers can find the terminal in Terminal 1 of the airport. China Eastern Airlines HAM Terminal Location Map: To help passengers navigate the terminal, China Eastern Airlines provides a detailed terminal map on its official website. This interactive map shows the layout of Terminal 1, including the locations of check-in counters, security checkpoints, boarding gates, and other key amenities. Passengers can access the China Eastern Airlines HAM Terminal map by visiting the airline’s website or the HAM Airport’s online maps and wayfinding tools. This information helps travelers easily locate the China Eastern Airlines terminal and plan their journey through the airport.

How to Contact China Eastern Airlines Terminal HAM?

To contact the China Eastern Airlines Terminal at HAM Airport, passengers can use the following information:
Airport Name Hamburg Airport
Hamburg Airport Address Flughafenstraße 1-3, 22335 Hamburg, Germany
Hamburg Airport Phone Number +1-877-445-3112 /  49 40 50750
China Eastern Airlines Contact Number +1 212-685-8685
Hamburg Airport Code HAM
China Eastern Airlines Ticket Counter Hours Mon.-Fri. 09:00AM-05:30PM EDT Time
Type International
China Eastern Airlines HAM Terminals Terminal 1
China Eastern Airlines Official Website https://us.ceair.com/en/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/CEAirglobal
Official Facebook http://facebook.com/chinaeasternNA
Official Instagram https://www.instagram.com/chinaeasternna/
By utilizing these various contact methods, China Eastern Airlines ensures that passengers have multiple ways to reach out and get the support they need when traveling through the HAM Terminal.

China Eastern Airlines HAM Departure Terminal

For passengers traveling with China Eastern Airlines from the Hamburg Airport (HAM) in Hamburg, the designated departure terminal is Terminal 1. China Eastern Airlines operates its flights out of Terminal 1 at HAM Airport. This terminal is equipped with all the necessary facilities and amenities to ensure a smooth and efficient departure process for passengers. Some key details about the China Eastern Airlines HAM Departure Terminal:
Check-in and Baggage Security Screening Boarding Gates
Passengers can check in and drop off their checked luggage at the China Eastern Airlines counters located within Terminal 1. Terminal 1 has dedicated security checkpoints where passengers can clear security before proceeding to their boarding gates. China Eastern Airlines flights depart from the assigned gates within Terminal 1, which are clearly marked and easy to locate.
By departing from the dedicated China Eastern Airlines Terminal 1 at HAM Airport, passengers can enjoy a seamless and efficient travel experience when flying with China Eastern Airlines. The terminal’s layout and facilities are designed to cater to the needs of both domestic and international travelers.

China Eastern Airlines HAM Arrivals Terminal

Terminal 1 is the designated arrivals terminal for China Eastern Airlines flights at HAM Airport. This terminal is equipped with all the necessary facilities and services to ensure a smooth and efficient arrival process for passengers. Key details about the China Eastern Airlines HAM Arrivals Terminal:
Customs and Immigration Baggage Claim
Arriving international passengers will go through the customs and immigration checkpoint located within Terminal 1. Passengers can collect their checked luggage from the baggage claim area, which is conveniently located within Terminal 1.
By arriving at the dedicated China Eastern Airlines Terminal 1 at HAM Airport, passengers can expect a seamless and efficient arrival experience. The terminal’s layout and facilities are designed to handle the influx of both domestic and international travelers. Passengers can find the most up-to-date information about the China Eastern Airlines HAM Arrivals Terminal on the airline’s website or by contacting their customer service team.
China Eastern Airlines HAM Terminal - Hamburg Airport

Queries Handled by China Eastern Airlines HAM Terminal

China Eastern Airlines HAM Terminal customer service representatives are trained to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some of the queries that China Eastern Airlines HAM Terminal can assist you with:
    • Check-in and Baggage: China Eastern Airlines HAM Terminal staff can help you with check-in procedures, baggage drop-off, and baggage claim. They can also assist you with any issues related to lost or delayed luggage.
    • Flight Information: If you have questions about your flight status, schedule, or connections, China Eastern Airlines HAM Terminal customer service can provide you with the latest information.
    • Special Assistance: If you require special assistance, such as wheelchair service or assistance with mobility, China Eastern Airlines HAM Terminal staff can arrange for the necessary accommodations.
    • Travel Documents: China Eastern Airlines HAM Terminal staff can verify your travel documents, including your passport, visa, and health certificates, and answer any questions you may have about the entry requirements for your destination.
    • Reservations and Ticketing: China Eastern Airlines HAM Terminal customer service can assist you with making or changing reservations, as well as ticketing and payment issues.
    • Lounge Access: If you are eligible for lounge access, China Eastern Airlines HAM Terminal staff can direct you to the appropriate lounge and assist with entry procedures.
    • Other Queries: China Eastern Airlines HAM Terminal customer service can assist with any other queries or issues you may have, such as transportation, hotel reservations, or general questions about the airport or your destination.
China Eastern Airlines HAM Terminal customer service can handle a wide range of queries and issues related to your flight, baggage, special assistance, travel documents, reservations, ticketing, lounge access, and more. If you need assistance, you can contact China Eastern Airlines HAM Terminal Phone Number for any queries or concerns.

China Eastern Airlines Facilities and Services Available at Hamburg Airport

China Eastern Airlines offers several facilities and services at HAM Airport to enhance your travel experience. Here are some of the facilities and services available at China Eastern Airlines HAM Terminal:
    • Check-in and Baggage: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes.
    • Lounge Access: China Eastern Airlines offers a premium lounge at HAM Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. Passengers with eligible tickets or memberships can access the lounge.
    • Duty-Free Shopping: HAM Airport offers a wide range of duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
    • Dining and Drinks: HAM Airport has a variety of dining options, including restaurants, cafes, and bars. Passengers can grab a quick bite or enjoy a sit-down meal while waiting for their flight.
    • Wi-Fi: HAM Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Charging Stations: China Eastern Airlines HAM Terminal provides charging stations for passengers to charge their electronic devices, including smartphones, tablets, and laptops.
    • Accommodation: HAM Airport has several hotels nearby, including the TWA Hotel, located inside the iconic TWA Flight Center, and other nearby hotels that offer free shuttle services to and from the airport.
    • Other Facilities and Services: HAM Airport also offers other facilities and services, such as currency exchange, ATMs, nursing rooms, pet relief areas, and luggage storage.
In summary, China Eastern Airlines offers several facilities and services at HAM Airport, including check-in and baggage services, lounge access, duty-free shopping, dining options, Wi-Fi, charging stations, transportation, accommodation, and other amenities. If you have any queries or need assistance, you can contact China Eastern Airlines HAM Terminal Phone Number for any queries or concerns.

Why Must You Choose China Eastern Airlines HAM Terminal?

There are several reasons to choose China Eastern Airlines HAM Terminal for your travel needs:
    • Convenient Location: China Eastern Airlines HAM Terminal is located at Terminal 1, which is easily accessible by various transportation options, including taxis, rideshare services, buses, and trains.
    • Smooth Check-in and Baggage Process: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes, making the check-in process quick and efficient.
    • Premium Lounge Access: China Eastern Airlines offers a premium lounge at HAM Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities, making it an ideal place to relax before your flight.
    • Wide Range of Dining and Shopping Options: HAM Airport has a variety of dining options, including restaurants, cafes, and bars, as well as duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
    • Free Wi-Fi: HAM Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Charging Stations: China Eastern Airlines HAM Terminal provides charging stations for passengers to charge their electronic devices, ensuring they stay powered up during their journey.
    • Efficient Baggage Claim: China Eastern Airlines provides efficient baggage claim services, allowing passengers to quickly retrieve their checked luggage and continue their journey.
    • Friendly and Helpful Staff: China Eastern Airlines HAM Terminal staff are known for their friendly and helpful attitude, providing assistance and support to passengers with any queries or concerns they may have.
    • Modern and Comfortable Facilities: China Eastern Airlines HAM Terminal offers modern and comfortable facilities, including comfortable seating areas, clean restrooms, and nursing rooms for families with young children.
China Eastern Airlines HAM Terminal offers a convenient location, smooth check-in and baggage process, premium lounge access, a wide range of dining and shopping options, free Wi-Fi, charging stations, efficient baggage claim, friendly and helpful staff, modern and comfortable facilities, and other amenities that make it an excellent choice for your travel needs.

Parking and Transportation at Hamburg Airport

Hamburg Airport (HAM) offers various parking and transportation options for passengers, making it easy and convenient to get to and from the airport.
    • Parking: HAM Airport has several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term parking is located further from the terminals and is ideal for passengers who are leaving their cars for an extended period. Economy parking is the most affordable option and is located in a remote lot with a shuttle service to and from the terminals.
    • Taxis: Taxis are available at HAM Airport, and passengers can easily hail a cab outside each terminal. Taxis operate on a fixed rate based on the destination, and passengers should confirm the rate with the driver before starting the trip.
    • Rideshare Services: Rideshare services, such as Uber and Lyft, are also available at HAM Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside each terminal.
    • Buses: HAM Airport has several bus options, including the Hamburg City Transit Bus and the Hamburg Airport Service (NYAS). The NYAS bus provides service to and from Manhattan, while the Hamburg City Transit Bus provides service to and from various locations in Queens.
    • Trains: The AirTrain HAM provides service to and from the airport, connecting to the Hamburg City Subway system and the Long Island Rail Road (LIRR). The AirTrain HAM operates 24/7 and is an affordable and convenient way to get to and from the airport.
    • Car Rentals: Several car rental companies operate at HAM Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can reserve a car online or at the rental car counters located in the arrivals area of each terminal.
    • Hotel Shuttles: Many nearby hotels offer complimentary shuttle service to and from HAM Airport. Passengers can check with their hotel for pickup locations and schedules.
HAM Airport offers various parking and transportation options, including short-term and long-term parking, taxis, rideshare services, buses, trains, car rentals, and hotel shuttles. Passengers can choose the option that best suits their needs and budget, making it easy and convenient to get to and from the airport.

Nearby Hotels and Accommodation at Hamburg Airport

If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some nearby hotels and accommodations at Hamburg Airport (HAM):
    • TWA Hotel: The TWA Hotel is a unique and retro-inspired hotel located inside the iconic TWA Flight Center at HAM Airport. The hotel features 512 rooms, a rooftop pool, several restaurants and bars, and a museum dedicated to the history of TWA and aviation.
    • Hampton Inn Hamburg-HAM Airport: The Hampton Inn Hamburg-HAM Airport is a modern and comfortable hotel located just one mile from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
    • Sheraton HAM Airport Hotel: The Sheraton HAM Airport Hotel is a luxurious hotel located just minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
    • Crowne Plaza HAM Airport Hamburg City: The Crowne Plaza HAM Airport Hamburg City is a contemporary hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
    • Comfort Inn HAM Airport: The Comfort Inn HAM Airport is a budget-friendly hotel located just two miles from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
    • La Quinta by Wyndham Hamburg HAM Airport: The La Quinta by Wyndham Hamburg HAM Airport is a modern and comfortable hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a business center, and a restaurant.
    • Days Hotel by Wyndham HAM Airport: The Days Hotel by Wyndham HAM Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
There are several nearby hotels and accommodations at Hamburg Airport (HAM), including the TWA Hotel, Hampton Inn Hamburg-HAM Airport, Sheraton HAM Airport Hotel, Crowne Plaza HAM Airport Hamburg City, Comfort Inn HAM Airport, La Quinta by Wyndham Hamburg HAM Airport, and Days Hotel by Wyndham HAM Airport. These hotels offer various amenities, such as free shuttle service to and from the airport, free breakfast, fitness centers, and restaurants, making them convenient and comfortable options for passengers with layovers or early morning flights.

Special Assistance at Hamburg Airport (HAM)

Hamburg Airport (HAM) offers special assistance to passengers with disabilities or mobility issues, ensuring a comfortable and accessible travel experience. Here are some of the special assistance services available at HAM Airport:
    • Wheelchair Service: Passengers with mobility issues can request wheelchair assistance at the airline check-in counter or the curbside check-in. The wheelchair service is available free of charge and can be used throughout the airport, including at the security checkpoints and boarding gates.
    • TTY/TDD Phones: HAM Airport provides TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make free calls within the Germany.
    • Assistive Listening Devices: Assistive listening devices are available at all security checkpoints and boarding gates for passengers who are deaf or hard of hearing. These devices amplify sound and can be used with or without hearing aids.
    • Service Animals: Service animals are welcome at HAM Airport, and passengers can bring their service animals with them throughout the airport. The airport provides animal relief areas for service animals located throughout the terminals.
    • Accessible Restrooms: HAM Airport provides accessible restrooms in all terminals, which are equipped with grab bars, lower sinks, and larger stalls for passengers with disabilities.
    • Language Assistance: HAM Airport provides language assistance to passengers who do not speak English. The airport has multilingual staff members and translators available to assist with communication.
Hamburg Airport (HAM) offers various special assistance services for passengers with disabilities or mobility issues, including accessible parking, wheelchair service, TTY/TDD phones, assistive listening devices, service animal accommodation, accessible restrooms, transportation services, and language assistance. Passengers can contact the airline or the airport’s disability services office to arrange for any necessary accommodations.

China Eastern Airlines Lounges and Waiting Areas at Hamburg Airport

China Eastern Airlines offers a comfortable and relaxing lounge experience for its passengers at Hamburg Airport (HAM). Here are some of the China Eastern Airlines lounges and waiting areas at HAM Airport:
    • China Eastern Airlines First Class Lounge: The China Eastern Airlines First Class Lounge is located in Terminal 1 and is available to passengers traveling in First Class. The lounge offers a comfortable and quiet atmosphere, with comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • China Eastern Airlines Business Class Lounge: The China Eastern Airlines Business Class Lounge is located in Terminal 1 and is available to passengers traveling in Business Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • China Eastern Airlines Premium Economy Lounge: The China Eastern Airlines Premium Economy Lounge is located in Terminal 1 and is available to passengers traveling in Premium Economy Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Waiting Areas: China Eastern Airlines also offers comfortable waiting areas in the departure gates for its passengers. These waiting areas are equipped with comfortable seating, Wi-Fi, and other amenities, providing passengers with a comfortable place to wait before their flight.
China Eastern Airlines offers several lounges and waiting areas at Hamburg Airport (HAM), including the China Eastern Airlines First Class Lounge, Business Class Lounge, and Premium Economy Lounge, all located in Terminal 1. These lounges offer comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. China Eastern Airlines also provides waiting areas in the departure gates, offering passengers a comfortable place to wait before their flight.

FAQs on HAM Airport Terminal China Eastern Airlines

Here are the answers to the FAQs:
What terminal does China Eastern Airlines fly out of at HAM Airport?

China Eastern Airlines flights depart from Terminal 1 at Hamburg Airport (HAM).

Where is the China Eastern Airlines check-in counter at Hamburg Airport (HAM)?

The China Eastern Airlines check-in counters are located within Terminal 1 at HAM Airport.

Does Hamburg Airport have a China Eastern Airlines lounge?

Yes, China Eastern Airlines operates a dedicated passenger lounge within Terminal 1 at HAM Airport.

Where can I find the China Eastern Airlines baggage claim area at Hamburg Airport?

The China Eastern Airlines baggage claim area is located in Terminal 1 at HAM Airport.

Does Hamburg Airport (HAM) have a hotel?

Yes, HAM Airport has several hotels located nearby, including the Hilton Garden Inn HAM Airport, Courtyard by Marriott HAM Airport, and Hampton Inn & Suites HAM Airport.

Where can I exchange currency at HAM Airport?

Currency exchange services are available at various locations throughout HAM Airport, including in the terminals and at the airport’s information desks.

Where can I find the China Eastern Airlines ticket counter at HAM Airport?

The China Eastern Airlines ticket counters are located within Terminal 1 at HAM Airport.

Does Hamburg Airport have Wi-Fi?

Yes, HAM Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at HAM Airport?

Charging stations for electronic devices are available in the seating areas and throughout the terminals at HAM Airport.

How early should I arrive at HAM Airport for a China Eastern Airlines flight?

It is recommended to arrive at HAM Airport at least 2 hours before your scheduled China Eastern Airlines departure time for domestic flights, and 3 hours for international flights.

Can I bring food through security at HAM Airport?

Yes, passengers are generally allowed to bring food through security checkpoints at HAM Airport, with some restrictions on liquids, gels, and aerosols.

Can I store my luggage at HAM Airport?

Yes, HAM Airport offers luggage storage and left luggage facilities for passengers.

What is the address of the China Eastern Airlines HAM Terminal?

The China Eastern Airlines HAM Terminal is located at: Flughafenstraße 1-3, 22335 Hamburg, Germany

What is the phone number for the China Eastern Airlines HAM Terminal?

The phone number for the China Eastern Airlines HAM Terminal is +49 40 50750.

What amenities and services are available at the Hamburg Airport (HAM)?

HAM Airport offers a range of amenities and services, including restaurants, shops, lounges, banking facilities, and ground transportation options.

What ground transportation options are available at the China Eastern Airlines HAM Terminal?

The China Eastern Airlines HAM Terminal provides access to taxis, rideshare services, public transportation (AirTrain), and rental car facilities.

Are there any nearby hotels or accommodations for China Eastern Airlines passengers at Hamburg Airport?

Yes, there are several hotels located near HAM Airport, including the Hilton Garden Inn HAM Airport, Courtyard by Marriott HAM Airport, and Hampton Inn & Suites HAM Airport.

What special assistance is available at the China Eastern Airlines HAM Terminal?

The China Eastern Airlines HAM Terminal offers special assistance services for passengers with disabilities, unaccompanied minors, medical conditions, and other special needs.

What is the process for handling lost or delayed baggage at the Hamburg Airport?

Passengers with lost or delayed baggage should report the issue to their airline’s baggage service desk, located within the respective terminals at HAM Airport.

How can I contact the China Eastern Airlines HAM Terminal for further assistance?

Passengers can contact the China Eastern Airlines HAM Terminal by phone at +49 40 50750.

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