China Eastern Airlines HEL Terminal – Helsinki-Vantaa Airport



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China Eastern Airlines, one of the leading carriers in China, offers seamless travel experiences for passengers flying through the Helsinki-Vantaa Airport (HEL) in Helsinki. The China Eastern Airlines HEL Terminal is a hub of efficiency and convenience, catering to the needs of both domestic and international travelers.
China Eastern Airlines HEL Terminal - Helsinki-Vantaa Airport

What is the China Eastern Airlines HEL Terminal Address and Location Map?

The China Eastern Airlines HEL Terminal is located at:

Lentäjänkuja 1, 01530 Vantaa, Finland

The China Eastern Airlines HEL Terminal is conveniently located within the Helsinki-Vantaa Airport (HEL) complex. Passengers can find the terminal in Terminal 1 of the airport. China Eastern Airlines HEL Terminal Location Map: To help passengers navigate the terminal, China Eastern Airlines provides a detailed terminal map on its official website. This interactive map shows the layout of Terminal 1, including the locations of check-in counters, security checkpoints, boarding gates, and other key amenities. Passengers can access the China Eastern Airlines HEL Terminal map by visiting the airline’s website or the HEL Airport’s online maps and wayfinding tools. This information helps travelers easily locate the China Eastern Airlines terminal and plan their journey through the airport.

How to Contact China Eastern Airlines Terminal HEL?

To contact the China Eastern Airlines Terminal at HEL Airport, passengers can use the following information:
Airport Name Helsinki-Vantaa Airport
Helsinki-Vantaa Airport Address Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport Phone Number +1-877-445-3112 /  358 20 7083000
China Eastern Airlines Contact Number +1 212-685-8685
Helsinki-Vantaa Airport Code HEL
China Eastern Airlines Ticket Counter Hours Mon.-Fri. 09:00AM-05:30PM EDT Time
Type International
China Eastern Airlines HEL Terminals Terminal 1
China Eastern Airlines Official Website https://us.ceair.com/en/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/CEAirglobal
Official Facebook http://facebook.com/chinaeasternNA
Official Instagram https://www.instagram.com/chinaeasternna/
By utilizing these various contact methods, China Eastern Airlines ensures that passengers have multiple ways to reach out and get the support they need when traveling through the HEL Terminal.

China Eastern Airlines HEL Departure Terminal

For passengers traveling with China Eastern Airlines from the Helsinki-Vantaa Airport (HEL) in Helsinki, the designated departure terminal is Terminal 1. China Eastern Airlines operates its flights out of Terminal 1 at HEL Airport. This terminal is equipped with all the necessary facilities and amenities to ensure a smooth and efficient departure process for passengers. Some key details about the China Eastern Airlines HEL Departure Terminal:
Check-in and Baggage Security Screening Boarding Gates
Passengers can check in and drop off their checked luggage at the China Eastern Airlines counters located within Terminal 1. Terminal 1 has dedicated security checkpoints where passengers can clear security before proceeding to their boarding gates. China Eastern Airlines flights depart from the assigned gates within Terminal 1, which are clearly marked and easy to locate.
By departing from the dedicated China Eastern Airlines Terminal 1 at HEL Airport, passengers can enjoy a seamless and efficient travel experience when flying with China Eastern Airlines. The terminal’s layout and facilities are designed to cater to the needs of both domestic and international travelers.

China Eastern Airlines HEL Arrivals Terminal

Terminal 1 is the designated arrivals terminal for China Eastern Airlines flights at HEL Airport. This terminal is equipped with all the necessary facilities and services to ensure a smooth and efficient arrival process for passengers. Key details about the China Eastern Airlines HEL Arrivals Terminal:
Customs and Immigration Baggage Claim
Arriving international passengers will go through the customs and immigration checkpoint located within Terminal 1. Passengers can collect their checked luggage from the baggage claim area, which is conveniently located within Terminal 1.
By arriving at the dedicated China Eastern Airlines Terminal 1 at HEL Airport, passengers can expect a seamless and efficient arrival experience. The terminal’s layout and facilities are designed to handle the influx of both domestic and international travelers. Passengers can find the most up-to-date information about the China Eastern Airlines HEL Arrivals Terminal on the airline’s website or by contacting their customer service team.
China Eastern Airlines HEL Terminal - Helsinki-Vantaa Airport

Queries Handled by China Eastern Airlines HEL Terminal

China Eastern Airlines HEL Terminal customer service representatives are trained to handle a wide range of queries and issues that passengers may encounter before, during, or after their flight. Here are some of the queries that China Eastern Airlines HEL Terminal can assist you with:
    • Check-in and Baggage: China Eastern Airlines HEL Terminal staff can help you with check-in procedures, baggage drop-off, and baggage claim. They can also assist you with any issues related to lost or delayed luggage.
    • Flight Information: If you have questions about your flight status, schedule, or connections, China Eastern Airlines HEL Terminal customer service can provide you with the latest information.
    • Special Assistance: If you require special assistance, such as wheelchair service or assistance with mobility, China Eastern Airlines HEL Terminal staff can arrange for the necessary accommodations.
    • Travel Documents: China Eastern Airlines HEL Terminal staff can verify your travel documents, including your passport, visa, and health certificates, and answer any questions you may have about the entry requirements for your destination.
    • Reservations and Ticketing: China Eastern Airlines HEL Terminal customer service can assist you with making or changing reservations, as well as ticketing and payment issues.
    • Lounge Access: If you are eligible for lounge access, China Eastern Airlines HEL Terminal staff can direct you to the appropriate lounge and assist with entry procedures.
    • Other Queries: China Eastern Airlines HEL Terminal customer service can assist with any other queries or issues you may have, such as transportation, hotel reservations, or general questions about the airport or your destination.
China Eastern Airlines HEL Terminal customer service can handle a wide range of queries and issues related to your flight, baggage, special assistance, travel documents, reservations, ticketing, lounge access, and more. If you need assistance, you can contact China Eastern Airlines HEL Terminal Phone Number for any queries or concerns.

China Eastern Airlines Facilities and Services Available at Helsinki-Vantaa Airport

China Eastern Airlines offers several facilities and services at HEL Airport to enhance your travel experience. Here are some of the facilities and services available at China Eastern Airlines HEL Terminal:
    • Check-in and Baggage: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes.
    • Lounge Access: China Eastern Airlines offers a premium lounge at HEL Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. Passengers with eligible tickets or memberships can access the lounge.
    • Duty-Free Shopping: HEL Airport offers a wide range of duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
    • Dining and Drinks: HEL Airport has a variety of dining options, including restaurants, cafes, and bars. Passengers can grab a quick bite or enjoy a sit-down meal while waiting for their flight.
    • Wi-Fi: HEL Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Charging Stations: China Eastern Airlines HEL Terminal provides charging stations for passengers to charge their electronic devices, including smartphones, tablets, and laptops.
    • Accommodation: HEL Airport has several hotels nearby, including the TWA Hotel, located inside the iconic TWA Flight Center, and other nearby hotels that offer free shuttle services to and from the airport.
    • Other Facilities and Services: HEL Airport also offers other facilities and services, such as currency exchange, ATMs, nursing rooms, pet relief areas, and luggage storage.
In summary, China Eastern Airlines offers several facilities and services at HEL Airport, including check-in and baggage services, lounge access, duty-free shopping, dining options, Wi-Fi, charging stations, transportation, accommodation, and other amenities. If you have any queries or need assistance, you can contact China Eastern Airlines HEL Terminal Phone Number for any queries or concerns.

Why Must You Choose China Eastern Airlines HEL Terminal?

There are several reasons to choose China Eastern Airlines HEL Terminal for your travel needs:
    • Convenient Location: China Eastern Airlines HEL Terminal is located at Terminal 1, which is easily accessible by various transportation options, including taxis, rideshare services, buses, and trains.
    • Smooth Check-in and Baggage Process: China Eastern Airlines provides check-in counters and baggage drop-off services at Terminal 1, Zone 8. Passengers can also use self-service kiosks to check in and print their boarding passes, making the check-in process quick and efficient.
    • Premium Lounge Access: China Eastern Airlines offers a premium lounge at HEL Airport, located in Terminal 1. The lounge provides comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities, making it an ideal place to relax before your flight.
    • Wide Range of Dining and Shopping Options: HEL Airport has a variety of dining options, including restaurants, cafes, and bars, as well as duty-free shops, where passengers can purchase tax-free items such as cosmetics, fragrances, liquor, and tobacco.
    • Free Wi-Fi: HEL Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Charging Stations: China Eastern Airlines HEL Terminal provides charging stations for passengers to charge their electronic devices, ensuring they stay powered up during their journey.
    • Efficient Baggage Claim: China Eastern Airlines provides efficient baggage claim services, allowing passengers to quickly retrieve their checked luggage and continue their journey.
    • Friendly and Helpful Staff: China Eastern Airlines HEL Terminal staff are known for their friendly and helpful attitude, providing assistance and support to passengers with any queries or concerns they may have.
    • Modern and Comfortable Facilities: China Eastern Airlines HEL Terminal offers modern and comfortable facilities, including comfortable seating areas, clean restrooms, and nursing rooms for families with young children.
China Eastern Airlines HEL Terminal offers a convenient location, smooth check-in and baggage process, premium lounge access, a wide range of dining and shopping options, free Wi-Fi, charging stations, efficient baggage claim, friendly and helpful staff, modern and comfortable facilities, and other amenities that make it an excellent choice for your travel needs.

Parking and Transportation at Helsinki-Vantaa Airport

Helsinki-Vantaa Airport (HEL) offers various parking and transportation options for passengers, making it easy and convenient to get to and from the airport.
    • Parking: HEL Airport has several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term parking is located further from the terminals and is ideal for passengers who are leaving their cars for an extended period. Economy parking is the most affordable option and is located in a remote lot with a shuttle service to and from the terminals.
    • Taxis: Taxis are available at HEL Airport, and passengers can easily hail a cab outside each terminal. Taxis operate on a fixed rate based on the destination, and passengers should confirm the rate with the driver before starting the trip.
    • Rideshare Services: Rideshare services, such as Uber and Lyft, are also available at HEL Airport. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location outside each terminal.
    • Buses: HEL Airport has several bus options, including the Helsinki City Transit Bus and the Helsinki Airport Service (NYAS). The NYAS bus provides service to and from Manhattan, while the Helsinki City Transit Bus provides service to and from various locations in Queens.
    • Trains: The AirTrain HEL provides service to and from the airport, connecting to the Helsinki City Subway system and the Long Island Rail Road (LIRR). The AirTrain HEL operates 24/7 and is an affordable and convenient way to get to and from the airport.
    • Car Rentals: Several car rental companies operate at HEL Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can reserve a car online or at the rental car counters located in the arrivals area of each terminal.
    • Hotel Shuttles: Many nearby hotels offer complimentary shuttle service to and from HEL Airport. Passengers can check with their hotel for pickup locations and schedules.
HEL Airport offers various parking and transportation options, including short-term and long-term parking, taxis, rideshare services, buses, trains, car rentals, and hotel shuttles. Passengers can choose the option that best suits their needs and budget, making it easy and convenient to get to and from the airport.

Nearby Hotels and Accommodation at Helsinki-Vantaa Airport

If you have an early morning flight or a long layover, staying at a nearby hotel can be a convenient and comfortable option. Here are some nearby hotels and accommodations at Helsinki-Vantaa Airport (HEL):
    • TWA Hotel: The TWA Hotel is a unique and retro-inspired hotel located inside the iconic TWA Flight Center at HEL Airport. The hotel features 512 rooms, a rooftop pool, several restaurants and bars, and a museum dedicated to the history of TWA and aviation.
    • Hampton Inn Helsinki-HEL Airport: The Hampton Inn Helsinki-HEL Airport is a modern and comfortable hotel located just one mile from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
    • Sheraton HEL Airport Hotel: The Sheraton HEL Airport Hotel is a luxurious hotel located just minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
    • Crowne Plaza HEL Airport Helsinki City: The Crowne Plaza HEL Airport Helsinki City is a contemporary hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a restaurant, and a bar.
    • Comfort Inn HEL Airport: The Comfort Inn HEL Airport is a budget-friendly hotel located just two miles from the airport. The hotel offers a free shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
    • La Quinta by Wyndham Helsinki HEL Airport: The La Quinta by Wyndham Helsinki HEL Airport is a modern and comfortable hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, a fitness center, a business center, and a restaurant.
    • Days Hotel by Wyndham HEL Airport: The Days Hotel by Wyndham HEL Airport is a budget-friendly hotel located just a few minutes from the airport. The hotel offers a complimentary shuttle service to and from the airport, free breakfast, and comfortable rooms with free Wi-Fi and cable TV.
There are several nearby hotels and accommodations at Helsinki-Vantaa Airport (HEL), including the TWA Hotel, Hampton Inn Helsinki-HEL Airport, Sheraton HEL Airport Hotel, Crowne Plaza HEL Airport Helsinki City, Comfort Inn HEL Airport, La Quinta by Wyndham Helsinki HEL Airport, and Days Hotel by Wyndham HEL Airport. These hotels offer various amenities, such as free shuttle service to and from the airport, free breakfast, fitness centers, and restaurants, making them convenient and comfortable options for passengers with layovers or early morning flights.

Special Assistance at Helsinki-Vantaa Airport (HEL)

Helsinki-Vantaa Airport (HEL) offers special assistance to passengers with disabilities or mobility issues, ensuring a comfortable and accessible travel experience. Here are some of the special assistance services available at HEL Airport:
    • Wheelchair Service: Passengers with mobility issues can request wheelchair assistance at the airline check-in counter or the curbside check-in. The wheelchair service is available free of charge and can be used throughout the airport, including at the security checkpoints and boarding gates.
    • TTY/TDD Phones: HEL Airport provides TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make free calls within the Finland.
    • Assistive Listening Devices: Assistive listening devices are available at all security checkpoints and boarding gates for passengers who are deaf or hard of hearing. These devices amplify sound and can be used with or without hearing aids.
    • Service Animals: Service animals are welcome at HEL Airport, and passengers can bring their service animals with them throughout the airport. The airport provides animal relief areas for service animals located throughout the terminals.
    • Accessible Restrooms: HEL Airport provides accessible restrooms in all terminals, which are equipped with grab bars, lower sinks, and larger stalls for passengers with disabilities.
    • Language Assistance: HEL Airport provides language assistance to passengers who do not speak English. The airport has multilingual staff members and translators available to assist with communication.
Helsinki-Vantaa Airport (HEL) offers various special assistance services for passengers with disabilities or mobility issues, including accessible parking, wheelchair service, TTY/TDD phones, assistive listening devices, service animal accommodation, accessible restrooms, transportation services, and language assistance. Passengers can contact the airline or the airport’s disability services office to arrange for any necessary accommodations.

China Eastern Airlines Lounges and Waiting Areas at Helsinki-Vantaa Airport

China Eastern Airlines offers a comfortable and relaxing lounge experience for its passengers at Helsinki-Vantaa Airport (HEL). Here are some of the China Eastern Airlines lounges and waiting areas at HEL Airport:
    • China Eastern Airlines First Class Lounge: The China Eastern Airlines First Class Lounge is located in Terminal 1 and is available to passengers traveling in First Class. The lounge offers a comfortable and quiet atmosphere, with comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • China Eastern Airlines Business Class Lounge: The China Eastern Airlines Business Class Lounge is located in Terminal 1 and is available to passengers traveling in Business Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • China Eastern Airlines Premium Economy Lounge: The China Eastern Airlines Premium Economy Lounge is located in Terminal 1 and is available to passengers traveling in Premium Economy Class. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Waiting Areas: China Eastern Airlines also offers comfortable waiting areas in the departure gates for its passengers. These waiting areas are equipped with comfortable seating, Wi-Fi, and other amenities, providing passengers with a comfortable place to wait before their flight.
China Eastern Airlines offers several lounges and waiting areas at Helsinki-Vantaa Airport (HEL), including the China Eastern Airlines First Class Lounge, Business Class Lounge, and Premium Economy Lounge, all located in Terminal 1. These lounges offer comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities. China Eastern Airlines also provides waiting areas in the departure gates, offering passengers a comfortable place to wait before their flight.

FAQs on HEL Airport Terminal China Eastern Airlines

Here are the answers to the FAQs:
What terminal does China Eastern Airlines fly out of at HEL Airport?

China Eastern Airlines flights depart from Terminal 1 at Helsinki-Vantaa Airport (HEL).

Where is the China Eastern Airlines check-in counter at Helsinki-Vantaa Airport (HEL)?

The China Eastern Airlines check-in counters are located within Terminal 1 at HEL Airport.

Does Helsinki-Vantaa Airport have a China Eastern Airlines lounge?

Yes, China Eastern Airlines operates a dedicated passenger lounge within Terminal 1 at HEL Airport.

Where can I find the China Eastern Airlines baggage claim area at Helsinki-Vantaa Airport?

The China Eastern Airlines baggage claim area is located in Terminal 1 at HEL Airport.

Does Helsinki-Vantaa Airport (HEL) have a hotel?

Yes, HEL Airport has several hotels located nearby, including the Hilton Garden Inn HEL Airport, Courtyard by Marriott HEL Airport, and Hampton Inn & Suites HEL Airport.

Where can I exchange currency at HEL Airport?

Currency exchange services are available at various locations throughout HEL Airport, including in the terminals and at the airport’s information desks.

Where can I find the China Eastern Airlines ticket counter at HEL Airport?

The China Eastern Airlines ticket counters are located within Terminal 1 at HEL Airport.

Does Helsinki-Vantaa Airport have Wi-Fi?

Yes, HEL Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at HEL Airport?

Charging stations for electronic devices are available in the seating areas and throughout the terminals at HEL Airport.

How early should I arrive at HEL Airport for a China Eastern Airlines flight?

It is recommended to arrive at HEL Airport at least 2 hours before your scheduled China Eastern Airlines departure time for domestic flights, and 3 hours for international flights.

Can I bring food through security at HEL Airport?

Yes, passengers are generally allowed to bring food through security checkpoints at HEL Airport, with some restrictions on liquids, gels, and aerosols.

Can I store my luggage at HEL Airport?

Yes, HEL Airport offers luggage storage and left luggage facilities for passengers.

What is the address of the China Eastern Airlines HEL Terminal?

The China Eastern Airlines HEL Terminal is located at: Lentäjänkuja 1, 01530 Vantaa, Finland

What is the phone number for the China Eastern Airlines HEL Terminal?

The phone number for the China Eastern Airlines HEL Terminal is +358 20 7083000.

What amenities and services are available at the Helsinki-Vantaa Airport (HEL)?

HEL Airport offers a range of amenities and services, including restaurants, shops, lounges, banking facilities, and ground transportation options.

What ground transportation options are available at the China Eastern Airlines HEL Terminal?

The China Eastern Airlines HEL Terminal provides access to taxis, rideshare services, public transportation (AirTrain), and rental car facilities.

Are there any nearby hotels or accommodations for China Eastern Airlines passengers at Helsinki-Vantaa Airport?

Yes, there are several hotels located near HEL Airport, including the Hilton Garden Inn HEL Airport, Courtyard by Marriott HEL Airport, and Hampton Inn & Suites HEL Airport.

What special assistance is available at the China Eastern Airlines HEL Terminal?

The China Eastern Airlines HEL Terminal offers special assistance services for passengers with disabilities, unaccompanied minors, medical conditions, and other special needs.

What is the process for handling lost or delayed baggage at the Helsinki-Vantaa Airport?

Passengers with lost or delayed baggage should report the issue to their airline’s baggage service desk, located within the respective terminals at HEL Airport.

How can I contact the China Eastern Airlines HEL Terminal for further assistance?

Passengers can contact the China Eastern Airlines HEL Terminal by phone at +358 20 7083000.

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