China Southern Airlines STI Terminal – Cibao International Airport



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As a leading airline in China, China Southern Airlines is proud to offer its passengers a seamless travel experience at the Cibao International Airport (STI) in Santiago de los Caballeros City. The China Southern Airlines STI Terminal is designed to provide our customers with a comfortable and efficient journey, whether they are departing or arriving.
China Southern Airlines STI Terminal - Cibao International Airport
China Southern Airlines operates out of Terminal 4 at Cibao International Airport (STI). Terminal 4 is one of the airport’s six terminals and is known for its sleek design and modern amenities. It’s the major gateway for international arrivals in the United States, making it a fitting location for China Southern Airlines.

What is the China Southern Airlines STI Terminal Address and Location Map?

The China Southern Airlines STI Terminal is located at Terminal 4 of Cibao International Airport (STI) in Santiago de los Caballeros City. The official address for China Southern Airlines at STI Terminal 4 is:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

By providing the terminal address and a detailed location map, China Southern Airlines ensures that its passengers have all the information they need to easily find and access the airline’s facilities at the STI Airport. This helps to create a seamless and stress-free travel experience for customers.

China Southern Airlines STI Terminal Location Map

You can find a detailed map of STI Terminal 4, including the location of China Southern Airlines facilities, on the official STI Airport website. The map will show you the layout of the terminal, including the location of gates, check-in desks, and amenities. The map allows passengers to easily locate the China Southern Airlines check-in area, as well as other important facilities and services within Terminal 4 at STI Airport.

How to Contact China Southern Airlines Terminal STI?

To contact the China Southern Airlines Terminal at STI Airport, passengers can use the following contact information:
Airport Name Cibao International Airport
Cibao International Airport Address Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number +1-877-445-3112 /  1 809-689-8344
China Southern Airlines Contact Number 00 86 400 869 5539
Cibao International Airport Code STI
China Southern Airlines Ticket Counter Hours 24/7
Type International
China Southern Airlines STI Terminals Terminal 4
China Southern Airlines Official Website https://www.csair.com/en/
Official YouTube https://www.youtube.com/user/CSAIRGLOBAL
Official Twitter https://twitter.com/CSAIRGlobal
Official Facebook https://www.facebook.com/CSAirGlobal
By offering multiple contact options, China Southern Airlines ensures that its passengers can easily get in touch with the STI Terminal team and receive the support they need throughout their travel experience.

China Southern Airlines STI Departure Terminal

Passengers departing with China Southern Airlines will be using Terminal 4 at STI Airport. This terminal is equipped with modern facilities to provide a smooth and efficient departure experience for our customers.Key features of the China Southern Airlines STI Departure Terminal include:
    • Check-in Counters: The China Southern Airlines Terminal STI has dedicated check-in counters for China Southern Airlines, allowing passengers to efficiently complete the check-in process.
    • Security Checkpoints: China Southern Airlines Terminal STI has multiple security checkpoints to ensure a quick and hassle-free security screening process for departing passengers.
    • Boarding Gates: The China Southern Airlines Terminal STI has well-appointed boarding gates with ample seating, allowing passengers to comfortably wait for their flights.
By using Terminal 4 at STI Airport, China Southern Airlines ensures that its departing passengers enjoy a seamless and efficient travel experience from the moment they arrive at the airport.
China Southern Airlines STI Terminal - Cibao International Airport

China Southern Airlines STI Arrivals Terminal

Passengers arriving at STI Airport with China Southern Airlines will be using Terminal 4. This terminal offers convenient access to various ground transportation options, allowing our customers to easily reach their final destinations. Key features of the China Southern Airlines STI Arrivals Terminal include:
    • Baggage Claim: China Southern Airlines Terminal STI has well-organized baggage claim areas, where passengers can efficiently retrieve their checked luggage.
    • Customs and Immigration: Arriving passengers will go through the necessary customs and immigration procedures at China Southern Airlines Terminal STI , ensuring a smooth arrival process.
By using China Southern Airlines Terminal STI 4 for arrivals, China Southern Airlines ensures that its passengers have a convenient and hassle-free experience when arriving at STI Airport. The terminal’s well-equipped facilities and easy access to ground transportation options make it an ideal entry point for travelers.

Queries Handled by China Southern Airlines STI Terminal

The China Southern Airlines STI Terminal is equipped to handle a wide range of queries and provide assistance to its passengers. Some of the key queries and services handled by the terminal include:
Flight Information Passengers can inquire about their flight schedules, gate assignments, and any changes or updates. The terminal staff can provide information about check-in times, boarding procedures, and flight status.
Ticketing and Reservations Passengers can make new bookings, modify existing reservations, or inquire about ticket policies and fares. The terminal staff can assist with ticket purchases, seat assignments, and upgrades.
Baggage Handling Passengers can ask about baggage allowances, check-in procedures, and the status of their checked luggage. The terminal staff can provide guidance on baggage-related issues, such as lost or delayed luggage.
Customer Service Passengers can seek assistance with general inquiries, complaints, or feedback regarding their travel experience. The terminal staff can address customer concerns and provide solutions to address any issues.
By offering a comprehensive range of services and support, the China Southern Airlines STI Terminal ensures that its passengers have a smooth and hassle-free travel experience from the moment they arrive at the airport.

China Southern Airlines Facilities and Services Available at Cibao International Airport

China Southern Airlines provides a range of facilities and services to its passengers at the Cibao International Airport (STI) in Santiago de los Caballeros. Here’s an overview of the key amenities available at the China Southern Airlines STI Terminal:
    • Check-in Counters: The STI China Southern Airlines Terminal has dedicated check-in counters for China Southern Airlines, allowing passengers to efficiently complete the check-in process.
    • Security Checkpoints: STI China Southern Airlines Terminal at STI Airport, where China Southern Airlines operates, has multiple security checkpoints to ensure a quick and smooth security screening process.
    • Boarding Gates: The STI China Southern Airlines Terminal offers well-appointed boarding gates with ample seating, enabling passengers to wait for their flights comfortably.
    • Baggage Claim: The arrivals area of the STI China Southern Airlines Terminal has organized baggage claim facilities, where passengers can efficiently retrieve their checked luggage.
    • Dining and Shopping: STI China Southern Airlines Terminal at STI Airport features a range of dining options, from casual eateries to upscale restaurants, as well as shopping outlets, allowing passengers to enjoy their time at the airport.
    • Customer Service: The STI China Southern Airlines Terminal staff at the STI Terminal is available to assist passengers with a variety of queries, including flight information, ticketing, baggage handling, and general customer support.
By offering these comprehensive facilities and services, China Southern Airlines ensures a seamless and comfortable travel experience for its passengers at the Cibao International Airport.

Why Must You Choose China Southern Airlines STI Terminal?

China Southern Airlines is a leading airline in Asia and offers a range of benefits and advantages for passengers traveling through STI Terminal. Some of the key reasons to choose China Southern Airlines STI Terminal include:
    • Convenient location: STI China Southern Airlines Terminal operates out of Terminal 4 at STI, which is a modern and well-equipped terminal with a range of amenities and services for passengers.
    • Comfortable and convenient travel experience: STI China Southern Airlines Terminal offers a range of in-flight amenities and services to ensure a comfortable and convenient travel experience, including complimentary meals and beverages, entertainment options, and special assistance for passengers with disabilities or special needs.
    • Reliable and punctual flights: STI China Southern Airlines Terminal has a strong track record of reliable and punctual flights, ensuring that passengers arrive at their destination on time.
    • Competitive pricing: STI China Southern Airlines Terminal offers competitive pricing on flights to a range of destinations, making it an affordable option for budget-conscious travelers.
    • Friendly and professional customer service: STI China Southern Airlines Terminal is known for its friendly and professional customer service, with representatives available 24/7 to assist with any queries or issues.
Choosing China Southern Airlines STI Terminal ensures a comfortable, convenient, and affordable travel experience for passengers traveling to and from STI.

Parking and Transportation at Cibao International Airport

When traveling through the China Southern Airlines STI Terminal, passengers have several options for parking and transportation to and from the airport. Here’s an overview of the available parking and transportation services at Cibao International Airport: Parking at STI Airport:
    • STI Airport offers various parking options, including short-term, long-term, and economy parking lots.
    • The terminal-specific parking lots are conveniently located near Terminal 4, where China Southern Airlines operates.
    • Passengers can choose from a range of parking options, such as hourly, daily, or weekly rates, to suit their needs.
    • Online pre-booking and payment options are available to ensure a seamless parking experience.
Ground Transportation:
Taxis Taxi stands are available at all terminals, including Terminal 4, where China Southern Airlines is located. Passengers can easily hail a taxi to reach their final destination from the airport.
Shuttle Services STI Airport offers shuttle services, such as hotel and off-site parking lot shuttles, to transport passengers to and from the terminals. China Southern Airlines passengers can utilize these shuttle services to conveniently access the terminal.
Public Transportation The airport is well-connected to the Santiago de los Caballeros City public transportation system, including buses and trains. Passengers can use the AirTrain STI, a light rail system, to travel between terminals and connect to the subway or commuter rail.
Rideshare Services Popular rideshare services, such as Uber and Lyft, are available at STI Airport, providing an alternative transportation option for passengers. Designated pickup and drop-off areas are available for these services near the terminals.
Rental Cars STI Airport has several car rental agencies located within the terminals, allowing passengers to easily rent a vehicle for their travel needs.
By offering a wide range of parking and transportation options, STI Airport and the China Southern Airlines STI Terminal ensure that passengers can conveniently access the airport and reach their final destinations with ease.

Nearby Hotels and Accommodation at Cibao International Airport

Cibao International Airport (STI) is located in Santiago de los Caballeros, and is surrounded by a range of hotels and accommodation options to suit different budgets and preferences. Some of the nearby hotels and accommodation options at STI include:
    • Hilton Santiago de los Caballeros STI Airport: Located just a few minutes from STI, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
    • Sheraton STI Airport Hotel: This hotel is located just a few minutes from STI and offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
    • Courtyard by Marriott Santiago de los Caballeros STI Airport: Located just a few minutes from STI, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
    • Hampton Inn Santiago de los Caballeros STI: Located just a few minutes from STI, this hotel offers comfortable rooms, a fitness center, and a complimentary hot breakfast.
    • Radisson Hotel STI Airport: Located just a few minutes from STI, this hotel offers comfortable rooms, a fitness center, and a complimentary shuttle service to and from the airport.
These hotels offer convenient access to the China Southern Airlines STI Terminal, providing travelers with comfortable accommodations and easy transportation to and from the airport. Passengers can choose from a range of amenities, such as free airport shuttles, dining options, and recreational facilities, to enhance their overall travel experience.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport (STI) offers a range of special assistance services to ensure that passengers with disabilities or special needs are able to travel comfortably and safely. Some of the special assistance services offered at STI include:
    • Wheelchair assistance: STI provides wheelchair assistance to passengers who require it, with staff available to assist with boarding and disembarking from the aircraft.
    • Escort assistance: China Southern Airlines Terminal STI Passengers who require assistance navigating the airport can request an escort to accompany them to their gate or other areas of the airport.
    • Visual and hearing assistance: STI provides visual and hearing assistance to passengers who require it, including Braille signage and assistive listening devices.
    • Service animal relief areas: STI has designated service animal relief areas located throughout the airport for passengers traveling with service animals.
    • TSA PreCheck: STI offers TSA PreCheck, a service that allows eligible passengers to expedite the security screening process.
By offering these comprehensive special assistance services, STI Airport and the China Southern Airlines STI Terminal strive to create an inclusive and accessible travel experience for all passengers, regardless of their individual needs or abilities.

China Southern Airlines Lounges and Waiting Areas at Cibao International Airport

operates lounges and waiting areas at Cibao International Airport (STI) to provide a comfortable and convenient travel experience for its passengers. Some of the key lounges and waiting areas offered by China Southern Airlines at STI include:
    • China Southern Airlines Lounge: This lounge is located in China Southern Airlines Terminal STI and offers a range of amenities and services for eligible passengers, including comfortable seating, complimentary food and beverages, and Wi-Fi access.
    • China Southern Airlines Waiting Area: This waiting area is located in China Southern Airlines Terminal STI and provides a comfortable space for passengers to wait for their flight. The waiting area features comfortable seating, Wi-Fi access, and televisions.
By offering these comfortable lounges and waiting areas, China Southern Airlines ensures that its passengers can enjoy a relaxed and productive experience while transiting through the Cibao International Airport.

FAQs on STI Airport Terminal China Southern Airlines

What terminal does Thai Airways fly out of at JAC Airport?

China Southern Airlines flies out of Terminal 4 at STI Airport.

Where is the Thai Airways check-in counter located at Cibao International Airport (STI)?

The China Southern Airlines check-in counter is located in Terminal 4 at Cibao International Airport (STI).

Does Cibao International Airport have a Thai Airways lounge?

Yes, Cibao International Airport has a China Southern Airlines lounge, which is located in Terminal 4.

Where can I find the Thai Airways baggage claim area at Cibao International Airport?

The China Southern Airlines baggage claim area is located in Terminal 4 at Cibao International Airport.

Does Cibao International Airport (STI) have a hotel?

Yes, Cibao International Airport (STI) has a hotel, the TWA Hotel, which is located near Terminal 5.

Where can I exchange currency at STI Airport?

You can exchange currency at the Travelex currency exchange location in Terminal 4 at STI Airport.

Where can I find the Thai Airways ticket counter at STI Airport?

The China Southern Airlines ticket counter is located in Terminal 4 at STI Airport.

Does Cibao International Airport have Wi-Fi?

Yes, Cibao International Airport has free Wi-Fi available throughout the airport.

Where can I find a charging station at STI Airport?

Charging stations are available throughout STI Airport, including in the waiting areas and lounges.

How early should I arrive at STI Airport for a Thai Airways flight?

It is recommended to arrive at STI Airport at least 3 hours before a China Southern Airlines flight.

Can I bring food through security at STI Airport?

Food can be brought through security at STI Airport, but liquids are subject to restrictions.

Can I store my luggage at STI Airport?

Luggage storage is available at STI Airport through the STI Baggage Storage service, which is located in Terminal 4.

What is the address of the Thai Airways STI Terminal?

The address of the China Southern Airlines STI Terminal is Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.

What is the phone number for the Thai Airways STI Terminal?

The phone number for the China Southern Airlines STI Terminal is 1 809-689-8344.

What amenities and services are available at the Cibao International Airport (STI)?

STI Airport offers a range of amenities and services, including restaurants, shops, lounges, and charging stations.

What ground transportation options are available at the Thai Airways STI Terminal?

Ground transportation options at the China Southern Airlines STI Terminal include taxis, ride-sharing services, buses, and the AirTrain.

Are there any nearby hotels or accommodations for Thai Airways passengers at Cibao International Airport?

There are several nearby hotels and accommodations for China Southern Airlines passengers at Cibao International Airport, including the TWA Hotel and the Hilton Santiago de los Caballeros STI Airport.

What special assistance is available at the Thai Airways STI Terminal?

Special assistance is available at the China Southern Airlines STI Terminal for passengers with disabilities or special needs, including wheelchair assistance and escort services.

What is the process for handling lost or delayed baggage at the Cibao International Airport?

The process for handling lost or delayed baggage at Cibao International Airport involves filing a claim with the airline and providing documentation of the lost or delayed baggage.

How can I contact the Thai Airways STI Terminal for further assistance?

You can contact the China Southern Airlines STI Terminal for further assistance by calling their customer service hotline at 1 809-689-8344 or by visiting their ticket counter in Terminal 4.

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