Frontier MEX Terminal – Mexico City International Airport



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As Frontier Airlines, we are dedicated to providing our passengers with a seamless and enjoyable travel experience. One of the key components of this commitment is our presence at the Mexico City International Airport (MEX) in Mexico City City. Here, we’ll explore the Frontier MEX Terminal, including its address, phone number, departure terminal, and a helpful map to guide you through your journey.
Frontier MEX Terminal - Mexico City International Airport
Frontier Airlines operates out of Terminal 4 at MEX Airport. Terminal 4 is one of the busiest terminals at MEX, serving millions of passengers each year. It’s a modern and spacious terminal, with plenty of seating, dining options, and retail stores.

What is the Frontier MEX Terminal Address and Location Map?

The Frontier Airlines terminal at MEX Airport is located at:

Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico

This conveniently located terminal provides easy access for travelers arriving at or departing from MEX Airport. The address and map information can help passengers plan their journey to the Frontier MEX Terminal and navigate the airport efficiently.

Frontier MEX Terminal Location Map

You can find a map of the Frontier MEX Terminal on the official MEX Airport website or the Frontier Airlines website. The map shows the layout of Terminal 4, including the location of check-in counters, security screening areas, gates, restrooms, and other amenities. You can use the map to plan your route through the terminal and find the services you need.

How to Contact Frontier Terminal MEX?

To contact the Frontier Terminal at MEX, you can reach out to Frontier directly through the following channels:
Airport Name Mexico City International Airport
Mexico City International Airport Address Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
Mexico City International Airport Phone Number +1-877-445-3112 /  52 55 2482 2400
Frontier Contact Number (801) 401-9000
Mexico City International Airport Code MEX
Frontier Ticket Counter Hours 24/7
Type International
Frontier MEX Terminals Terminal 4
Frontier Official Website https://www.flyfrontier.com/
Official YouTube https://www.youtube.com/user/flyfrontiervideos
Official Twitter https://www.twitter.com/FlyFrontier
Official Facebook https://www.facebook.com/flyfrontier
Official Instagram https://www.instagram.com/flyfrontier
If you need to contact Frontier Airlines at MEX Airport, you can reach their customer service team by dialing 801-401-9000. This phone number is available 24/7 for any questions or concerns you may have regarding your travel with Frontier Airlines at MEX Airport. When contacting Frontier Airlines, be sure to have your flight information and any other relevant details handy, such as your booking confirmation number or frequent flyer number. This will help the customer service team assist you more efficiently and effectively.

MEX Frontier Terminal Departure

Frontier Airlines operates out of Terminal 4 at Mexico City International Airport (MEX) in Mexico City City. Here are the key points regarding Frontier MEX Departure Terminal:
    • Frontier Airlines operates from Terminal 4 at Mexico City International Airport (MEX).
    • All Frontier Airlines flights depart from Terminal 4.
    • Follow signs to Terminal 4 for check-in, baggage drop, and security screening.
    • Frontier Terminal MEX recommends arriving at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights.
    • Check the official Frontier Airlines and MEX Airport websites for the most up-to-date information before your trip.
Frontier’s presence in the MEX Terminal 4 ensures that its passengers have access to a modern, efficient, and passenger-friendly environment for their air travel needs.

Frontier MEX Terminal Arrivals

Frontier Airlines flights arriving at Mexico City International Airport (MEX) in Mexico City City will land at the Frontier MEX Arrivals Terminal, which is Terminal 4. Here are the key points regarding Frontier MEX Arrivals Terminal:
    • All Frontier Airlines flights arrive at Terminal 4 at Mexico City International Airport (MEX).
    • After disembarking, follow signs to the baggage claim area to collect your luggage.
    • Frontier Terminal MEX staff and MEX Airport personnel are available to help if you have any questions or need assistance.
    • Check the official Frontier Airlines and MEX Airport websites for the most up-to-date information before your trip.
By familiarizing yourself with the layout and features of the Frontier MEX Arrivals Terminal, you can ensure a hassle-free and comfortable arrival at Mexico City International Airport.
Frontier MEX Terminal - Mexico City International Airport

Queries Handled by Frontier MEX Terminal

The Frontier MEX Terminal is equipped to handle a wide range of queries and concerns from passengers. Here are some examples of the types of queries that the Frontier Airlines customer service team at MEX Airport can assist with:
    • Flight information: The team can provide you with information about your flight, such as the departure time, gate number, and any delays or cancellations.
    • Check-in assistance: If you need help checking in for your flight or using the self-service kiosks, the customer service team can assist you.
    • Baggage inquiries: If you have questions about baggage allowances, fees, or lost luggage, the team can provide you with the information you need.
    • Seat assignments: If you want to change your seat assignment or upgrade to a premium seat, the team can assist you with this process.
    • Special assistance: If you require special assistance, such as wheelchair assistance or language assistance, the team can help make arrangements for you.
    • Flight changes or cancellations: If you need to change or cancel your flight, the team can help you with this process and provide you with options for rebooking.
    • General travel advice: If you have questions about travel requirements, such as visa or passport requirements, the team can provide you with the information you need.
The Frontier MEX Terminal customer service team is equipped to handle a wide range of queries and concerns from passengers. Whether you need help with check-in, baggage, seat assignments, special assistance, flight changes, or travel advice, the team is there to assist you.

Frontier Facilities and Services Available at Mexico City International Airport

Frontier Airlines offers a range of facilities and services at Mexico City International Airport to ensure a comfortable and convenient travel experience for its passengers. Here are some of the facilities and services available at the Frontier MEX Terminal:
    • Check-in counters: MEX Frontier Terminal has dedicated check-in counters located in the ticketing area of Terminal 4. Passengers can check in using self-service kiosks or at the counter with a Frontier Airlines representative.
    • Baggage services: MEX Frontier Terminal offers baggage services, including baggage drop-off and retrieval, at the check-in counters in Terminal 4.
    • Security screening: MEX Frontier Terminal passengers can access the TSA security checkpoint located in Terminal 4. It’s recommended that passengers arrive at least 90 minutes before their scheduled departure time to allow enough time for security screening.
    • Gates: Frontier Airlines operates out of gates in Terminal 4. Passengers can check the departure screens located throughout the terminal for their gate number.
    • Food and beverage: There are several food and beverage options available in Terminal 4, including restaurants, cafes, and snack bars.
    • Retail shopping: MEX Frontier Terminal Passengers can shop for duty-free items, gifts, and other travel essentials at the retail stores located in Terminal 4.
    • Wi-Fi: Free Wi-Fi is available throughout Terminal 4, allowing passengers to stay connected while they wait for their flight.
    • Accessibility: MEX Frontier Terminal provides wheelchair assistance and other accessibility services to passengers with disabilities.
Frontier Airlines offers a range of facilities and services at MEX Airport to ensure a comfortable and convenient travel experience. These include check-in counters, baggage services, security screening, gates, food and beverage options, retail shopping, Wi-Fi, and accessibility services.

Why Must You Choose Frontier MEX Terminal?

There are several reasons why passengers may choose to fly with Frontier Airlines and use the Frontier MEX Terminal:
    • Affordable fares: MEX Frontier Terminal is known for offering low-cost fares, making it an attractive option for budget-conscious travelers.
    • Convenient location: MEX Airport is a major international hub, with flights to destinations all over the world. The Frontier MEX Terminal is located in Terminal 4, which is easily accessible by car, taxi, ride-share services, and public transportation.
    • Modern facilities: The MEX Frontier Terminal is equipped with modern facilities and amenities, including check-in counters, baggage services, security screening, gates, food and beverage options, retail shopping, Wi-Fi, and accessibility services.
    • Excellent customer service: MEX Frontier Terminal is committed to providing excellent customer service, with a team of dedicated professionals available to assist passengers with any queries or concerns they may have.
    • Frequent flyer program: MEX Frontier Terminal offers a frequent flyer program called FRONTIER Miles, which allows passengers to earn miles for every flight they take with the airline. These miles can be redeemed for free flights, upgrades, and other rewards.
There are several reasons why passengers may choose to fly with Frontier Airlines and use the Frontier MEX Terminal, including affordable fares, convenient location, modern facilities, excellent customer service, and a frequent flyer program.

Parking and Transportation at Mexico City International Airport

Mexico City International Airport offers several parking and transportation options for passengers:
    • Parking: MEX Airport has several parking options available, including short-term parking, long-term parking, and valet parking. Short-term parking is available in the terminal parking garages, while long-term parking is available in the airport’s remote parking lots. Valet parking is also available for passengers who prefer a more convenient parking experience.
    • Public transportation: MEX Airport is easily accessible by public transportation, including the AirTrain MEX, which connects the airport to the Mexico City City Subway and Long Island Rail Road. The AirTrain operates 24/7 and is free to use within the airport.
    • Taxis and ride-share services: Taxis and ride-share services, such as Uber and Lyft, are also available at MEX Airport. Passengers can find designated pick-up and drop-off areas for these services outside each terminal.
    • Shuttle services: MEX Airport offers shuttle services to and from Manhattan, Brooklyn, Queens, and other nearby locations. These shuttle services can be booked in advance or on the spot at the airport.
    • Car rentals: MEX Airport has several car rental companies located on-site, including Alamo, Avis, Budget, Enterprise, Hertz, and National. Passengers can rent a car for their onward journey and return it to the airport when they depart.
MEX Airport offers several parking and transportation options for passengers, including parking, public transportation, taxis and ride-share services, shuttle services, and car rentals. Passengers can choose the option that best suits their needs and budget.

Nearby Hotels and Accommodation at Mexico City International Airport

Mexico City International Airport is located near several hotels and accommodations, ranging from budget-friendly options to luxury hotels. Here are some nearby hotels and accommodations for passengers who may need to stay overnight before or after their flight:
    • Courtyard by Marriott Mexico City MEX Airport: This hotel is located just a short drive from MEX Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and an on-site restaurant.
    • Hilton Mexico City MEX Airport: This luxury hotel is located just a few minutes from MEX Airport and offers spacious rooms with modern amenities, a fitness center, and an on-site restaurant.
    • Fairfield Inn & Suites by Marriott Mexico City MEX Airport: This budget-friendly hotel is located just a short drive from MEX Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and a complimentary breakfast.
    • Crowne Plaza MEX Airport Mexico City: This hotel is located just a few minutes from MEX Airport and offers comfortable rooms with modern amenities, a fitness center, and an on-site restaurant.
    • Holiday Inn Express Mexico City MEX Airport Area: This budget-friendly hotel is located just a short drive from MEX Airport and offers comfortable rooms with free Wi-Fi, a fitness center, and a complimentary breakfast.
There are several nearby hotels and accommodations for passengers who may need to stay overnight before or after their flight at MEX Airport. These options range from budget-friendly to luxury hotels, each with their own unique amenities and features. Passengers can choose the option that best suits their budget and travel needs.

Special Assistance at Mexico City International Airport (MEX)

Mexico City International Airport (MEX) offers special assistance services to passengers with disabilities or special needs. Here are some of the special assistance services available at MEX Airport:
    • Wheelchair assistance: MEX Airport provides wheelchair assistance to passengers who require it. Passengers can request wheelchair assistance when they book their flight or at the airport check-in counter.
    • Escort assistance: MEX Airport provides escort assistance to passengers who require it. This service is designed to help passengers who have difficulty navigating the airport or require additional assistance.
    • Sign language interpretation: MEX Airport provides sign language interpretation services to passengers who require it. Passengers can request this service in advance or at the airport check-in counter.
    • Visual paging: MEX Airport provides visual paging services to passengers who are deaf or hard of hearing. Passengers can request this service in advance or at the airport check-in counter.
    • Service animal relief areas: MEX Airport provides service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and can be found using the airport’s interactive map.
    • TSA PreCheck: MEX Airport offers TSA PreCheck to passengers who require expedited security screening. Passengers can apply for TSA PreCheck online or in person at the airport.
MEX Airport offers a range of special assistance services to passengers with disabilities or special needs. These services include wheelchair assistance, escort assistance, sign language interpretation, visual paging, service animal relief areas, and TSA PreCheck. Passengers can request these services in advance or at the airport check-in counter.

Frontier Lounges and Waiting Areas at Mexico City International Airport

At the Frontier MEX Terminal in Mexico City International Airport (MEX), passengers have access to various lounges and waiting areas to enhance their travel experience.
Frontier Airlines Club Lounge The Frontier Airlines Club Lounge is a premium waiting area exclusively for Frontier passengers. Located within Terminal 4, the Frontier Airlines Club Lounge offers a comfortable and relaxing environment. Amenities include comfortable seating, complimentary snacks and beverages, high-speed Wi-Fi, and access to power outlets. Passengers can purchase day passes or use their Frontier Miles to access the Frontier Airlines Club Lounge.
JetBlue Mint Lounge Frontier Airlines passengers have access to the JetBlue Mint Lounge, which is located within Terminal 4. The Mint Lounge offers a luxurious and upscale experience, with amenities such as a full-service bar, gourmet dining options, and private workspaces. Eligibility for the Mint Lounge may vary based on Frontier’s partnership agreements and passenger status.
General Waiting Areas In addition to the dedicated lounges, the Frontier MEX Terminal provides ample seating and waiting areas throughout the terminal. These areas offer comfortable seating, charging stations, and access to the terminal’s amenities, such as dining and retail options. Passengers can use these general waiting areas to relax, work, or prepare for their Frontier Airlines flight.
Frontier Airlines Boarding Gates The Frontier MEX Terminal has dedicated boarding gates for Frontier Airlines flights, ensuring a streamlined boarding process. These boarding gates are equipped with comfortable seating, boarding announcements, and access to the aircraft. Passengers can wait at the Frontier boarding gates until their flight is ready for boarding.
By providing these various lounge and waiting areas, Frontier Airlines and the Frontier MEX Terminal aim to offer a more enjoyable and productive travel experience for their passengers. Whether you’re looking for a premium lounge or a comfortable general waiting area, the Frontier MEX Terminal has options to suit your needs.

FAQs on MEX Airport Terminal Frontier

What terminal does Frontier fly out of at MEX Airport?

Frontier Airlines operates out of Terminal 4, also known as the JetBlue Terminal, at Mexico City International Airport (MEX).

Where is the Frontier check-in counter located at Mexico City International Airport (MEX)?

The Frontier Airlines check-in counters and kiosks are located within Terminal 4 at MEX Airport.

Does Mexico City International Airport have a Frontier lounge?

Yes, Frontier Airlines has a dedicated Frontier Airlines Club Lounge located within Terminal 4 at MEX Airport.

Where can I find the Frontier baggage claim area at Mexico City International Airport?

The Frontier Airlines baggage claim carousels are situated within Terminal 4 at MEX Airport, near the arrivals area.

Does Mexico City International Airport (MEX) have a hotel?

Yes, there are several hotels located near MEX Airport, including options like the Courtyard by Marriott Mexico City MEX Airport, Hilton Garden Inn Mexico City/MEX Airport, and Hampton Inn & Suites Mexico City-MEX Airport Area.

Where can I exchange currency at MEX Airport?

Currency exchange services are available at various locations throughout MEX Airport, including within the terminals and at the arrivals level.

Where can I find the Frontier ticket counter at MEX Airport?

The Frontier Airlines ticket counters and check-in desks are located within Terminal 4 at MEX Airport.

Does Mexico City International Airport have Wi-Fi?

Yes, Mexico City International Airport (MEX) offers free Wi-Fi access throughout the terminal buildings, including the Frontier MEX Terminal.

Where can I find a charging station at MEX Airport?

Charging stations and power outlets are available in various areas of the MEX Airport terminals, including the Frontier MEX Terminal, for passengers to charge their electronic devices.

How early should I arrive at MEX Airport for a Frontier flight?

It is recommended to arrive at the Frontier MEX Terminal at least 2 hours before your scheduled Frontier Airlines departure time to allow ample time for check-in, security screening, and boarding.

Can I bring food through security at MEX Airport?

Yes, passengers are generally allowed to bring food through security checkpoints at MEX Airport, as long as it complies with the Transportation Security Administration (TSA) regulations for carry-on items.

Can I store my luggage at MEX Airport?

Yes, MEX Airport offers luggage storage and left luggage services at various locations within the terminals, including the Frontier MEX Terminal.

What is the address of the Frontier MEX Terminal?

The Frontier MEX Terminal address is Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico.

What is the phone number for the Frontier MEX Terminal?

The dedicated phone number for the Frontier MEX Terminal is 52 55 2482 2400.

What amenities and services are available at the Mexico City International Airport (MEX)?

MEX Airport offers a wide range of amenities and services, including dining and retail options, free Wi-Fi, charging stations, wheelchair assistance, family-friendly facilities, and more, available throughout the various terminals, including the Frontier MEX Terminal.

What ground transportation options are available at the Frontier MEX Terminal?

Passengers can access a variety of ground transportation options at the Frontier MEX Terminal, including taxis, rideshare services (Uber, Lyft), public transportation (AirTrain, buses), and rental car facilities.

Are there any nearby hotels or accommodations for Frontier passengers at Mexico City International Airport?

Yes, there are several hotels located near the Frontier MEX Terminal, such as the Courtyard by Marriott Mexico City MEX Airport, Hilton Garden Inn Mexico City/MEX Airport, and Hampton Inn & Suites Mexico City-MEX Airport Area.

What special assistance is available at the Frontier MEX Terminal?

The Frontier MEX Terminal offers special assistance services, including wheelchair and mobility aid, support for passengers with disabilities, family and children’s services, pet assistance, and language translation services.

What is the process for handling lost or delayed baggage at the Mexico City International Airport?

Passengers who experience issues with lost or delayed baggage at the Frontier MEX Terminal should report the matter to the Frontier Airlines staff at the terminal. The airline’s customer service team will assist in locating a

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