KLM GRU Terminal – São Paulo/Guarulhos–Governador André Franco Montoro International Airport



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Nestled within the bustling São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City, the KLM GRU Terminal serves as a vital hub for KLM Royal Dutch Airlines, connecting travelers from around the world to their destinations.
KLM GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
The KLM GRU Terminal, officially known as Terminal 4, is located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport, São Paulo. This terminal is a bustling hub for international and domestic flights, including those operated by KLM Royal Dutch Airlines.

What is the KLM GRU Terminal Address and Location Map?

The KLM airline operates flights at Terminal 4 of São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The address for the KLM terminal at GRU is:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

Terminal 4 is one of the major international terminals at GRU, handling flights for KLM as well as other major international airlines.

KLM GRU Terminal Location Map

Here is a map showing the location of Terminal 4 at GRU Airport: You can find a location map of Terminal 4 at GRU Airport on the official GRU Airport website or by using Google Maps, where you can also get directions to the airport. Simply type “GRU Airport Terminal 4” into the search bar, and the map service will provide you with the location and directions.

How to Contact KLM Terminal GRU?

To contact KLM Terminal at GRU Airport, you can use the following methods:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
KLM Contact Number 1800 419 3044
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
KLM Ticket Counter Hours 24/7
Type International
KLM GRU Terminals Terminal 4
KLM Official Website http://www.klm.com/
Official YouTube https://www.youtube.com/klm
Official Twitter https://twitter.com/KLM
Official Facebook https://www.facebook.com/KLM
Official Instagram https://www.instagram.com/klm
The main ways to contact the GRU KLM terminal are through their customer service phone number or by visiting the terminal itself and speaking with the KLM staff on site.

GRU KLM Terminal Departure

The KLM flights depart from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. Here are the details about the KLM departure terminal at GRU:
Facilities Directions
GRU KLM terminal has check-in counters, security checkpoints, gates, and other facilities to serve international departing passengers. There are KLM-dedicated check-in counters and gates within Terminal 4. The terminal has amenities like shops, restaurants, lounges, and other passenger services. To reach GRU KLM terminal, you can take the GRU Expressway (I-678) or the Van Wyck Expressway. The AirTrain light rail system also provides access to Terminal 4 from other areas of the airport.
All KLM flights departing GRU Airport will depart from the airline’s dedicated facilities within Terminal 4 of the airport. Passengers should plan to check-in and clear security at this terminal prior to their KLM flight.

KLM GRU Terminal Arrivals

The KLM flights arrive at Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. Here are the details about the KLM arrivals terminal at GRU: Arrivals Process:
    • Upon arrival, passengers on KLM flights will disembark the plane and proceed to the immigration and customs area within GRU KLM terminal.
    • There are dedicated KLM staff and counters to assist arriving passengers with the immigration and customs process.
    • After clearing immigration and customs, passengers can then proceed to the baggage claim area to collect their checked luggage.
All KLM flights arriving at GRU Airport will land and have their passengers processed through the facilities of GRU KLM terminal. This is the dedicated international arrivals terminal for KLM and other partner airlines at GRU.
KLM GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by KLM GRU Terminal

The KLM terminal at GRU Airport handles a variety of queries related to air travel, including:
    • Flight Information: The GRU KLM terminal can provide information on flight schedules, delays, cancellations, and boarding times.
    • Check-in: GRU KLM terminal staff at the terminal can assist with check-in procedures, including issuing boarding passes, checking baggage, and answering questions about baggage allowances and fees.
    • Baggage Claim: GRU KLM terminal staff can assist with baggage claim issues, such as locating lost or delayed baggage, filing claims for damaged or missing items, and answering questions about baggage policies and procedures.
    • Ticketing: GRU KLM terminal staff at the terminal can assist with ticketing issues, such as rebooking flights, changing flight itineraries, and answering questions about fare rules and restrictions.
    • Visa and Immigration: GRU KLM terminal staff can provide information and assistance with visa and immigration requirements, including entry requirements for various countries, visa application procedures, and travel advisories.
The GRU KLM terminal staff are trained to handle a wide range of passenger inquiries and provide support throughout the travel experience. Passengers can approach the KLM check-in counters, ticket offices, or information desks located within Terminal 4 to get assistance with their queries.

KLM Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

KLM Royal Dutch Airlines offers a range of facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) to ensure a comfortable and enjoyable journey for all passengers.
    • Check-in and Baggage: GRU KLM terminal offers various check-in options at GRU, including self-service kiosks, online check-in, and traditional counter service. For checked baggage, GRU KLM terminal provides baggage drop-off counters and accepts up to two pieces of checked luggage per passenger in Economy Class, and three pieces in Business Class.
    • Priority Services: GRU KLM terminal offers priority services for eligible passengers, including priority check-in, security, and boarding. These services are available to passengers traveling in Business Class, Flying Blue Elite members, and SkyTeam Elite members.
    • Dining and Shopping: The KLM GRU Terminal offers a variety of dining and shopping options for passengers. From gourmet restaurants and casual eateries to designer boutiques and duty-free shops, there’s something for everyone.
    • Wi-Fi and Charging Stations: KLM terminal GRU provides free Wi-Fi throughout the GRU Terminal, allowing passengers to stay connected and entertained during their journey. The KLM terminal GRU also offers charging stations for electronic devices.
    • Family Services: GRU KLM terminal offers family services at GRU, including priority boarding for families with young children, family-friendly seating, and baby changing facilities in restrooms.
KLM provides a range of facilities and services at GRU to ensure a comfortable and enjoyable journey for all passengers. From priority services and special assistance to lounges and dining options, KLM has everything you need for a stress-free travel experience.

Why Must You Choose KLM GRU Terminal?

When it comes to international travel, the choice of airport and airline can make a significant difference in your overall travel experience. The KLM terminal GRU at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City stands out as a premier destination for travelers, offering a multitude of benefits that make it the preferred choice for many.
    • Unparalleled Convenience: The KLM terminal GRU is strategically located within the larger Terminal 4, providing passengers with easy access to various ground transportation options, including taxis, shuttles, and public transportation. This ensures a seamless and efficient journey, whether you’re arriving or departing.
    • World-Class Facilities: The KLM terminal GRU boasts state-of-the-art facilities, including modern check-in counters, automated kiosks, and a dedicated baggage handling system. This streamlined process allows for a smooth and hassle-free start to your journey.
    • Exceptional Passenger Amenities: The KLM terminal GRU offers a wide range of amenities to enhance your travel experience, such as the exclusive KLM Crown Lounge, a variety of dining and shopping options, and reliable Wi-Fi connectivity. These features ensure that you can relax and recharge before or after your flight.
    • Uncompromised Security: Passenger safety is of the utmost importance at the KLM terminal GRU. The terminal is equipped with advanced security checkpoints and immigration facilities, providing a secure and efficient screening process for all travelers.
    • Renowned Airline Service: As the flagship carrier of the Netherlands, KLM terminal GRU is renowned for its exceptional customer service, on-board experience, and global connectivity. By choosing the KLM GRU Terminal, you can expect a seamless and enjoyable travel journey from start to finish.
Whether you’re a frequent flyer or planning your next international adventure, the KLM GRU Terminal offers the perfect combination of convenience, comfort, and world-class service. Experience the difference for yourself and make the KLM terminal GRU your gateway to the world.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

When traveling through the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), it’s essential to have a seamless and efficient transportation plan. The KLM GRU Terminal, located within Terminal 4, provides passengers with a variety of parking and transportation options to ensure a smooth start and end to their journey. Parking at GRU Airport:
    • Short-Term Parking: Ideal for quick drop-offs or pick-ups, the short-term parking lots are conveniently located near the terminal buildings.
    • Long-Term Parking: For extended stays, the long-term parking lots provide affordable and secure parking options, with shuttle services to the terminals.
    • Off-Airport Parking: Private parking companies offer off-airport parking solutions, with shuttle services to the terminals.
Passengers can easily reserve their parking in advance through the GRU Airport website or third-party parking providers to guarantee a spot and enjoy a stress-free arrival or departure. Transportation to and from GRU Airport:
    • Taxis: Taxi stands are located outside the terminal buildings, providing a convenient and direct transportation option.
    • Rideshare Services: Popular rideshare services, such as Uber and Lyft, are available at GRU Airport, with designated pick-up and drop-off zones.
    • Shuttle Services: Shuttle buses and vans offer scheduled transportation to and from the airport, connecting passengers to nearby hotels, rental car facilities, and public transportation hubs.
    • Public Transportation: The AirTrain GRU, a light rail system, provides access to the terminal buildings and connects passengers to the São Paulo City subway and commuter rail systems.
    • Private Transportation: For a more personalized experience, private car services and limousines can be arranged in advance to pick up and drop off passengers at the KLM terminal GRU.
By offering a comprehensive range of parking and transportation options, the KLM GRU Terminal ensures that passengers can seamlessly navigate their way to and from the airport, making their travel experience as smooth and efficient as possible.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) is one of the busiest airports in the Brazil, serving millions of passengers each year. If you’re flying into or out of GRU and need a place to stay, there are several nearby hotels and accommodations to choose from.
    • Crowne Plaza GRU Airport São Paulo: This hotel is located just a few minutes from GRU Airport and offers a free 24-hour shuttle service to and from the airport. The hotel features a fitness center, business center, and on-site restaurant.
    • Hilton Garden Inn Queens/GRU Airport: This modern hotel is located just a few miles from GRU Airport and offers a range of amenities, including a fitness center, indoor pool, and on-site restaurant. The hotel provides a free shuttle service to and from the airport.
    • Courtyard by Marriott GRU Airport: This hotel is located just a few miles from GRU Airport and offers a range of amenities, including a fitness center, on-site restaurant, and free Wi-Fi. The hotel provides a free shuttle service to and from the airport.
    • Hampton Inn NY-GRU: This hotel is located just a few miles from GRU Airport and offers a range of amenities, including a fitness center, on-site restaurant, and free Wi-Fi. The hotel provides a free shuttle service to and from the airport.
    • La Quinta Inn & Suites by Wyndham GRU Airport: This hotel is located just a few miles from GRU Airport and offers a range of amenities, including a fitness center, on-site restaurant, and free Wi-Fi. The hotel provides a free shuttle service to and from the airport.
    • Fairfield Inn & Suites by Marriott GRU Airport: This hotel is located just a few miles from GRU Airport and offers a range of amenities, including a fitness center, on-site restaurant, and free Wi-Fi. The hotel provides a free shuttle service to and from the airport.
There are several nearby hotels and accommodations to choose from when traveling to or from GRU Airport. From luxury hotels to budget-friendly options, there’s something to suit every need and budget. With free shuttle services to and from the airport, these hotels provide a convenient and hassle-free travel experience.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) is committed to providing a safe and comfortable travel experience for all passengers, including those with special needs or disabilities. If you require special assistance at GRU, there are several services and accommodations available to help make your journey easier.
    • Wheelchair Assistance: GRU Airport provides wheelchair assistance for passengers who require it. Passengers can request wheelchair assistance when making their flight reservations or at the airport. Wheelchair assistance is available from the check-in counter to the departure gate, and from the arrival gate to the baggage claim area.
    • Escort Assistance: GRU Airport provides escort assistance for passengers who require it. Passengers can request escort assistance when making their flight reservations or at the airport. Escort assistance is available to guide passengers through the airport, including check-in, security, and boarding.
    • Accessible Restrooms: GRU Airport has accessible restrooms throughout the airport, including family restrooms and companion care restrooms. These restrooms are equipped with grab bars, accessible sinks, and other features to accommodate passengers with special needs.
    • Service Animals: GRU Airport allows passengers to travel with service animals, including guide dogs, hearing dogs, and other service animals. Service animals are allowed in all areas of the airport, including the terminal, security checkpoints, and aircraft.
    • Visual Paging: GRU Airport provides visual paging for passengers who are deaf or hard of hearing. Visual paging can be used to announce boarding times, gate changes, and other important information.
    • TDD/TTY Phones: GRU Airport has TDD/TTY phones available throughout the airport for passengers who are deaf or hard of hearing. These phones allow passengers to communicate with airport staff, airlines, and other services.
GRU Airport is committed to providing special assistance for passengers who require it. From wheelchair assistance and escort assistance to accessible restrooms and visual paging, there are several services and accommodations available to help make your journey easier. If you require special assistance, be sure to contact your airline or GRU Airport ahead of time to make arrangements.

KLM Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

At the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), KLM provides its passengers with exceptional lounge and waiting area facilities to ensure a comfortable and relaxing travel experience. The KLM GRU Terminal, located within KLM terminal GRU, offers a range of exclusive amenities and services for KLM passengers. KLM Crown Lounge:
    • Comfortable Seating: The lounge features a range of comfortable seating options, from plush armchairs to private workstations.
    • Refreshments and Dining: Passengers can enjoy a selection of complimentary food and beverages, including hot meals, snacks, and a full-service bar.
    • Business Facilities: The lounge provides business-friendly amenities, such as high-speed Wi-Fi, printing services, and private meeting rooms.
    • Relaxation Areas: Passengers can unwind in the lounge’s designated relaxation areas, complete with magazines, newspapers, and entertainment options.
    • Shower Facilities: The KLM Crown Lounge offers private shower suites, allowing passengers to refresh themselves before or after their flights.
KLM Waiting Areas:
    • Gate Waiting Areas: The KLM Terminal GRU provides comfortable seating and ample space for passengers to wait near their departure gates.
    • Designated Seating: KLM Terminal GRU passengers can find dedicated seating areas throughout the terminal, offering a quiet and relaxing environment.
    • Charging Stations: The waiting areas are equipped with charging stations for electronic devices, ensuring that passengers can stay connected and productive during their time at the airport.
    • Flight Information Displays: Strategically placed flight information displays allow passengers to stay up-to-date on their flight details and boarding times.
By offering these exceptional lounge and waiting area facilities, the KLM Terminal GRU ensures that KLM passengers can enjoy a seamless and comfortable travel experience, whether they are waiting for their flight or taking a moment to recharge before their journey.

FAQs on GRU Airport Terminal KLM

What terminal does KLM fly out of at GRU Airport?

KLM flights depart from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Where is the KLM check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The KLM check-in counters are located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a KLM lounge?

Yes, São Paulo/Guarulhos–Governador André Franco Montoro International Airport has a KLM Crown Lounge located within Terminal 4, which is exclusively available for KLM passengers.

Where can I find the KLM baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The KLM baggage claim area is located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a hotel?

Yes, there are several hotels located near the São Paulo/Guarulhos–Governador André Franco Montoro International Airport, including the Hilton Garden Inn GRU Airport, Courtyard by Marriott GRU Airport, and Hampton Inn & Suites GRU Airport.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at various locations throughout the terminals at São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Where can I find the KLM ticket counter at GRU Airport?

The KLM ticket counters are located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers free Wi-Fi connectivity throughout the terminals.

Where can I find a charging station at GRU Airport?

Charging stations are available at various locations throughout the terminals at GRU Airport, including in the waiting areas and lounges.

How early should I arrive at GRU Airport for a KLM flight?

It is recommended to arrive at GRU Airport at least 2 hours before your scheduled KLM departure time for international flights and 1.5 hours for domestic flights.

Can I bring food through security at GRU Airport?

Yes, you are generally allowed to bring food through security at GRU Airport, as long as it complies with the Transportation Security Administration (TSA) regulations.

Can I store my luggage at GRU Airport?

Yes, GRU Airport offers luggage storage and left luggage services at various locations throughout the terminals.

What is the address of the KLM GRU Terminal?

The KLM GRU Terminal is located at Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the KLM GRU Terminal?

The phone number for the KLM GRU Terminal is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a wide range of amenities and services, including dining and shopping options, lounges, currency exchange, charging stations, and various ground transportation options.

What ground transportation options are available at the KLM GRU Terminal?

The KLM GRU Terminal is well-connected to various ground transportation options, including taxis, rideshare services, shuttle buses, and public transportation like the AirTrain GRU.

Are there any nearby hotels or accommodations for KLM passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several hotels located near the KLM GRU Terminal, such as the Hilton Garden Inn GRU Airport, Courtyard by Marriott GRU Airport, and Hampton Inn & Suites GRU Airport.

What special assistance is available at the KLM GRU Terminal?

The KLM GRU Terminal offers special assistance services for passengers with disabilities, medical needs, and families with children, including wheelchair assistance, accessible facilities, and dedicated check-in and boarding procedures.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Passengers who experience lost or delayed baggage at GRU Airport should report the issue to their airline, in this case, KLM, who will assist with the handling and retrieval of the luggage.

How can I contact the KLM GRU Terminal for further assistance?

Passengers can contact the KLM GRU Terminal at 55 11 2445-2945 for any inquiries or assistance related to their travel experience.

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