If you’re looking for a convenient and comfortable travel experience, Sun Country Airlines at the Ellison Onizuka Kona International Airport (KOA) is the perfect choice. Located in the heart of Kona City, KOA is one of the busiest airports in the world, serving millions of passengers each year. Sun Country KOA Terminal is located at Terminal 4, which is one of the largest and most modern terminals at KOA. It offers a wide range of amenities and services to make your travel experience as smooth and enjoyable as possible.
What is the Sun Country KOA Terminal Address and Location Map?
The Sun Country KOA Terminal is located at Ellison Onizuka Kona International Airport, Terminal 4. The exact address is:
73-200 Kupipi St, Kailua-Kona, HI 96740, American States
To help you navigate to the terminal, you can use the following location map:
The map shows the location of Terminal 4 within the KOA airport complex, along with nearby roads, highways, and public transportation options. You can use this map to plan your journey to the terminal and ensure a smooth and stress-free travel experience.
How to Contact Sun Country Terminal KOA?
If you need to contact the Sun Country Terminal at KOA, you can do so by phone or email. Here’s how:
Airport Name
Ellison Onizuka Kona International Airport
Ellison Onizuka Kona International Airport Address
73-200 Kupipi St, Kailua-Kona, HI 96740, American States
Ellison Onizuka Kona International Airport Phone Number
By choosing Sun Country Airlines at KOA, travelers can enjoy a hassle-free journey with the airline’s commitment to exceptional customer service, on-time performance, and competitive fares. Whether you’re embarking on a business trip or a leisure getaway, Sun Country’s KOA Terminal is your gateway to the skies.
KOA Sun Country Terminal Departure
Sun Country Airlines operates its flights out of Terminal 4 at the Ellison Onizuka Kona International Airport (KOA) in Kona City. This is the designated Sun Country KOA Departure Terminal.
Terminal 4 is the home base for Sun Country Airlines at KOA Airport.
All Sun Country flights departing from KOA will originate from Terminal 4.
Passengers traveling with Sun Country should proceed to Terminal 4 for check-in, security, and boarding.
Modern and well-equipped terminal with a variety of passenger amenities.
Spacious check-in area with dedicated Sun Country Airlines counters.
Multiple security checkpoint lanes to facilitate efficient passenger screening.
Variety of dining, shopping, and lounge options for passengers.
Easy access to the AirTrain KOA for connections to other terminals and the city.
By being aware of the Sun Country KOA Departure Terminal, passengers can plan their airport experience accordingly and ensure a smooth and seamless start to their journey with Sun Country Airlines.
Sun Country KOA Terminal Arrivals
Sun Country Airlines arrivals at the Ellison Onizuka Kona International Airport (KOA) in Kona City are handled at Terminal 4.
Terminal 4 is the designated arrival terminal for Sun Country Airlines flights at KOA Airport.
All Sun Country flights arriving at KOA will disembark at gates within Terminal 4.
Passengers on incoming Sun Country flights will proceed to the Terminal 4 baggage claim area to retrieve their checked luggage.
Spacious and modern baggage claim area with multiple carousels.
Convenient ground transportation options, including taxis, rideshare, and the AirTrain KOA.
Variety of dining and shopping options for arriving passengers.
Accessible amenities such as restrooms, ATMs, and currency exchange services.
By familiarizing themselves with the Sun Country KOA Arrivals Terminal, passengers can plan their ground transportation and post-arrival activities seamlessly upon reaching their destination at the Ellison Onizuka Kona International Airport.
Queries Handled by Sun Country KOA Terminal
The Sun Country Airlines terminal at Ellison Onizuka Kona International Airport (KOA) in Kona City handles a variety of queries and requests from passengers. Some of the common queries and services provided at the Sun Country KOA Terminal include:
Flight Status and Inquiries: KOA Sun Country Terminal Passengers can check the status of their Sun Country flights departing from or arriving at KOA. They can also inquire about any delays, cancellations, or schedule changes related to their flights.
Check-in and Boarding Assistance: The Sun Country KOA Terminal staff can assist passengers with the check-in process, including baggage drop-off and seat assignments. They can also provide guidance on the boarding procedures and help passengers locate their correct departure gates.
Baggage Policies and Handling: KOA Sun Country Terminal Passengers can inquire about Sun Country’s baggage allowances, fees, and procedures for checked and carry-on luggage. The terminal staff can also help with any issues or concerns related to lost, delayed, or damaged baggage.
Special Requests and Accommodations: KOA Sun Country Terminal Passengers can request special assistance or accommodations, such as wheelchair support, pet transportation, or dietary requirements. The Sun Country KOA Terminal team can address these requests and ensure a comfortable travel experience.
Rebooking and Modifications: KOA Sun Country Terminal Passengers can work with the Sun Country representatives at the KOA Terminal to make changes to their existing reservations, such as rebooking flights or modifying travel dates.
Customer Service and Support: The Sun Country KOA Terminal staff can provide general customer service and support, addressing any questions, concerns, or feedback from passengers.
By offering these services and handling a wide range of queries, the Sun Country KOA Terminal ensures a seamless and hassle-free travel experience for all passengers flying with the airline at the Ellison Onizuka Kona International Airport.
Sun Country Facilities and Services Available at Ellison Onizuka Kona International Airport
Sun Country Airlines offers a range of facilities and services at the Ellison Onizuka Kona International Airport (KOA) in Kona City to enhance the travel experience for its passengers.
Sun Country KOA Terminal Facilities:
Check-in Counters: KOA Sun Country Terminal has dedicated check-in counters located within Terminal 4 at KOA, where passengers can check in for their flights.
Baggage Services: The KOA Sun Country Terminal provides baggage handling and storage services, including check-in, claim, and lost and found assistance.
Security Checkpoints: KOA Sun Country Terminal Passengers traveling with Sun Country can access the security screening areas within Terminal 4 to proceed to their departure gates.
Gates and Boarding Areas: Sun Country flights depart from the designated gates in Terminal 4, equipped with seating, boarding bridges, and other amenities.
Sun Country KOA Terminal Services:
Customer Service: The Sun Country staff at the KOA Terminal is available to assist passengers with inquiries, reservations, and any other travel-related needs.
Passenger Assistance: The KOA Sun Country Terminal provides support for passengers with special needs, such as wheelchair assistance, pet transportation, and accommodations for passengers with disabilities.
Food and Retail: KOA Sun Country Terminal houses a variety of dining options, shops, and other amenities for passengers to enjoy during their time at the airport.
By offering these comprehensive facilities and services, Sun Country Airlines ensures a seamless and enjoyable travel experience for its passengers at the Ellison Onizuka Kona International Airport.
Why Must You Choose Sun Country KOA Terminal?
There are several compelling reasons why travelers should choose the Sun Country Airlines terminal at the Ellison Onizuka Kona International Airport (KOA) in Kona City:
Convenient Location: The Sun Country KOA Terminal is located in Terminal 4, which is strategically situated within the KOA Airport complex. This provides easy access for passengers, whether they are arriving or departing.
Modern Facilities: Terminal 4 is a modern and well-equipped facility, offering a range of passenger amenities and services, including spacious check-in areas, efficient security checkpoints, and a variety of dining and shopping options.
Exceptional Customer Service: The Sun Country staff at the KOA Terminal are known for their exceptional customer service. They are dedicated to assisting passengers with any inquiries, requests, or concerns, ensuring a smooth and hassle-free travel experience.
Reliable Operations: Sun Country Airlines is committed to on-time performance and reliable operations. Passengers can trust that their flights departing from or arriving at the KOA Terminal will be well-coordinated and executed.
Competitive Fares: As a low-cost carrier, Sun Country Airlines offers competitive fares for travelers flying to and from the Kona City area, making it an attractive option for budget-conscious passengers.
Seamless Connections: The Sun Country KOA Terminal’s integration with the AirTrain KOA system allows for easy connections to other terminals and transportation options, facilitating a seamless travel experience.
Variety of Destinations: Sun Country Airlines offers a diverse network of destinations, both domestic and international, catering to the diverse travel needs of passengers passing through the KOA Terminal.
By choosing the Sun Country KOA Terminal, travelers can enjoy a comfortable, efficient, and cost-effective travel experience, making it an excellent choice for those flying in and out of the Ellison Onizuka Kona International Airport.
Parking and Transportation at Ellison Onizuka Kona International Airport
When traveling through the Sun Country Airlines terminal at Ellison Onizuka Kona International Airport (KOA), passengers have several options for parking and transportation to and from the airport.
Parking at KOA Airport
Ground Transportation at KOA Airport
Public Transportation to KOA Airport
KOA Airport offers a variety of parking options, including short-term, long-term, and economy parking lots.
The parking facilities are conveniently located near the terminals, including Terminal 4 where Sun Country operates.
Passengers can choose from different parking packages and rates based on their needs and length of stay.
Online reservations and pre-payment options are available to secure parking spots in advance.
The AirTrain KOA system provides a convenient and efficient way to travel between the airport terminals, including the Sun Country KOA Terminal in Terminal 4.
Passengers can access the AirTrain from the airport’s central terminal area or from designated AirTrain stations.
Taxis, rideshare services (such as Uber and Lyft), and shuttle buses are also available for transportation to and from KOA Airport.
Rental car companies have designated pick-up and drop-off locations within the airport complex.
The NYC Subway’s AirTrain KOA line connects the airport to the city’s subway system, allowing passengers to reach KOA from various parts of Kona City.
Buses, including the MTA’s express bus service, also provide public transportation options to the airport.
By considering these parking and transportation options, Sun Country passengers can plan their arrival and departure at the KOA Airport Terminal 4 with ease, ensuring a seamless and convenient travel experience.
Nearby Hotels and Accommodation at Ellison Onizuka Kona International Airport
Travelers flying with Sun Country Airlines through the Ellison Onizuka Kona International Airport (KOA) have a variety of nearby hotel and accommodation options to choose from.
Hotels Near KOA Airport
Airport Hotels
Alternative Accommodations
Many prominent hotel chains have properties located in close proximity to the KOA Airport terminals, including Terminal 4 where Sun Country operates.
Some of the major hotels near KOA Airport include:
Courtyard by Marriott Kona KOA Airport
Hilton Garden Inn Kona/KOA Airport
Fairfield Inn & Suites by Marriott Kona KOA Airport
Hampton Inn Kona – KOA Airport
These hotels offer amenities such as shuttle service to the airport, on-site dining, and business centers to cater to the needs of travelers.
For added convenience, there are several hotels located directly within the KOA Airport complex, adjacent to the terminals.
Examples of airport hotels near the Sun Country KOA Terminal include:
TWA Hotel
Airtrain Hotel
These on-site hotels provide easy access to the terminals, with some offering direct connections to the AirTrain KOA system.
In addition to traditional hotels, travelers may also consider alternative accommodation options near KOA Airport, such as:
Short-term apartment rentals
Bed and breakfasts
Vacation homes
These options can offer more flexibility and a unique travel experience for passengers.
By exploring the various hotel and accommodation choices in the vicinity of the KOA Airport, Sun Country passengers can find the perfect place to stay that suits their needs, budget, and proximity to the terminal.
Special Assistance at Ellison Onizuka Kona International Airport (KOA)
Sun Country Airlines is committed to providing exceptional service and accommodations for all passengers, including those requiring special assistance at the Ellison Onizuka Kona International Airport (KOA).
Special Assistance Services at the Sun Country KOA Terminal:
Wheelchair and Mobility Assistance: Sun Country staff can arrange for wheelchair assistance and help passengers with limited mobility navigate the terminal.
Hearing and Visual Impairment Support: The airline offers assistance for passengers who are deaf, hard of hearing, or visually impaired, including the provision of assistive devices and aids.
Traveling with Children: Sun Country can provide support for families traveling with young children, such as strollers, car seats, and family-friendly amenities.
Passengers with Disabilities: The airline works to accommodate the needs of passengers with various disabilities, ensuring a comfortable and accessible travel experience.
Medical Needs and Equipment: Sun Country can assist passengers traveling with medical equipment, such as oxygen tanks or other necessary devices.
Requesting Special Assistance:
Passengers can notify Sun Country Airlines in advance of their travel needs by contacting the airline’s customer service team.
At the KOA Terminal, passengers can approach the Sun Country check-in counters or customer service desks to request any special assistance required.
The airline’s staff at the terminal will work closely with passengers to ensure their needs are met and their travel experience is seamless.
Accessibility at the KOA Terminal:
Designated parking and drop-off areas for passengers with disabilities
Accessible pathways, elevators, and ramps throughout the terminal
Accessible restrooms and other facilities
Signage and wayfinding to guide passengers with visual or hearing impairments
By providing these specialized services and accommodations, Sun Country Airlines and the KOA Terminal strive to make air travel accessible and inclusive for all passengers.
Sun Country Lounges and Waiting Areas at Ellison Onizuka Kona International Airport
Sun Country Airlines passengers have access to various lounges and waiting areas within the Ellison Onizuka Kona International Airport (KOA) Terminal 4, where the airline operates.
Sun Country Lounges at KOA
Sun Country Airlines does not have its own dedicated lounge at the KOA Terminal 4.
However, passengers may have access to the following lounges located within Terminal 4:
Delta Sky Club
American Airlines Admirals Club
Plaza Premium Lounge
Lounge Access for Sun Country Passengers
Passengers traveling with Sun Country may be able to access these lounges if they hold a valid membership or meet the specific entry requirements.
Some common ways to gain lounge access include:
Holding a premium class ticket or elite status with Sun Country or a partner airline
Purchasing a day pass or lounge membership
Using a credit card that provides lounge access benefits
Lounge Amenities and Services
The lounges at the KOA Terminal 4 typically offer a range of amenities and services for passengers, such as:
Comfortable seating and quiet spaces
Complimentary food and beverages
High-speed Wi-Fi and charging stations
Business facilities, including workstations and meeting rooms
Shower and spa services
Family-friendly areas
Waiting Areas at the Sun Country KOA Terminal
In addition to the lounges, Sun Country passengers can also utilize the various waiting areas and gate areas within Terminal 4.
These areas provide comfortable seating, access to power outlets, and basic amenities for passengers awaiting their flights.
The terminal also has designated quiet zones and family-friendly areas to cater to different passenger needs.
By understanding the lounge and waiting area options available at the Sun Country KOA Terminal, passengers can plan their pre-flight experience and make the most of their time at the airport.
FAQs on KOA Airport Terminal Sun Country
Here are the answers to the FAQs:
What terminal does Sun Country fly out of at KOA Airport?
Sun Country Airlines operates its flights out of Terminal 4 at the Ellison Onizuka Kona International Airport (KOA).
Where is the Sun Country check-in counter located at Ellison Onizuka Kona International Airport (KOA)?
The Sun Country check-in counters are located within Terminal 4 at KOA Airport.
Does Ellison Onizuka Kona International Airport have a Sun Country lounge?
No, Sun Country Airlines does not have its own dedicated lounge at KOA Airport. However, passengers may have access to other lounges in Terminal 4, such as the Delta Sky Club, American Airlines Admirals Club, and Plaza Premium Lounge, depending on their membership status or ticket class.
Where can I find the Sun Country baggage claim area at Ellison Onizuka Kona International Airport?
The Sun Country baggage claim area is located within Terminal 4 at KOA Airport. Passengers on incoming Sun Country flights will proceed to the Terminal 4 baggage claim area to retrieve their checked luggage.
Does Ellison Onizuka Kona International Airport (KOA) have a hotel?
Yes, KOA Airport has several on-site and nearby hotel options, including the TWA Hotel and Airtrain Hotel, which are located directly within the airport complex.
Where can I exchange currency at KOA Airport?
Currency exchange services are available at various locations throughout the KOA Airport terminals, including in the arrivals and departures areas.
Where can I find the Sun Country ticket counter at KOA Airport?
The Sun Country ticket counters are located within Terminal 4 at KOA Airport, where the airline operates.
Does Ellison Onizuka Kona International Airport have Wi-Fi?
Yes, KOA Airport provides complimentary high-speed Wi-Fi access throughout the terminals for passengers.
Where can I find a charging station at KOA Airport?
Charging stations and power outlets are available in various areas of the KOA Airport terminals, including in the gate areas, lounges, and other passenger waiting spaces.
How early should I arrive at KOA Airport for a Sun Country flight?
It is recommended to arrive at the KOA Airport Terminal 4 at least 2 hours before your scheduled Sun Country flight departure time to allow for check-in, security screening, and boarding.
Can I bring food through security at KOA Airport?
Yes, passengers are generally allowed to bring food items through security checkpoints at KOA Airport, subject to TSA regulations and guidelines.
Can I store my luggage at KOA Airport?
Yes, KOA Airport offers luggage storage and left luggage services for passengers who need to store their bags temporarily.
What is the address of the Sun Country KOA Terminal?
The Sun Country KOA Terminal address at 73-200 Kupipi St, Kailua-Kona, HI 96740, American States.
What is the phone number for the Sun Country KOA Terminal?
The Sun Country KOA Terminal Phone Number is 1 808-327-9520.
What amenities and services are available at the Ellison Onizuka Kona International Airport (KOA)?
KOA Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, currency exchange, charging stations, and accessibility services for passengers.
What ground transportation options are available at the Sun Country KOA Terminal?
Passengers at the Sun Country KOA Terminal have access to various ground transportation options, including the AirTrain KOA system, taxis, rideshare services, and shuttle buses.
Are there any nearby hotels or accommodations for Sun Country passengers at Ellison Onizuka Kona International Airport?
Yes, there are several hotels and alternative accommodation options located near the KOA Airport, including on-site airport hotels, for Sun Country passengers.
What special assistance is available at the Sun Country KOA Terminal?
The Sun Country KOA Terminal provides special assistance services, such as wheelchair and mobility aid, hearing and visual impairment support, and accommodations for passengers with disabilities or medical needs.
What is the process for handling lost or delayed baggage at the Ellison Onizuka Kona International Airport?
Passengers can report any issues with lost or delayed baggage to the Sun Country Airlines representatives at the KOA Terminal 4 baggage claim area or customer service desks.
How can I contact the Sun Country KOA Terminal for further assistance?
Passengers can contact the Sun Country KOA Terminal by calling the dedicated customer service number at 1 808-327-9520 or by reaching out to the airline’s representatives at the terminal.
