Swiss Airlines CTG Terminal – Rafael Núñez International Airport



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Swiss Airlines, one of the leading international carriers, operates flights from Rafael Núñez International Airport (CTG) in Cartagena City. The Swiss Airlines CTG Terminal is a crucial hub for the airline’s North American operations, providing a seamless travel experience for passengers.
Swiss Airlines CTG Terminal - Rafael Núñez International Airport
Rafael Núñez International Airport (CTG) is one of the busiest airports in the United States, serving millions of passengers annually. Swiss Airlines operates from Terminal 4 at CTG, a modern facility that offers a range of amenities to enhance your travel experience.

What is the Swiss Airlines CTG Terminal Address and Location Map?

The Swiss Airlines CTG Terminal is located at Terminal 4 of the Rafael Núñez International Airport (CTG), situated at the following address:

Crespo, Cartagena, Bolívar, Colombia

Terminal 4 at CTG Airport, where Swiss Airlines operates, is located on the south side of the airport grounds. Passengers can refer to the official CTG Airport terminal map to locate the Swiss Airlines CTG Terminal.

Swiss Airlines CTG Terminal Location Map

The terminal map shows the layout of Terminal 4, including the Swiss Airlines check-in counters, gates, and other passenger facilities. Travelers can use this map to navigate the terminal and find their way to the Swiss Airlines departure and arrival areas. The terminal is easily accessible by various transportation options, including taxis, ride-sharing services, public buses, and the AirTrain CTG, which connects the airport terminals and nearby transportation hubs.

How to Contact Swiss Airlines Terminal CTG?

To contact the Swiss Airlines Terminal at CTG Airport, passengers can use the following contact information:
Airport Name Rafael Núñez International Airport
Rafael Núñez International Airport Address Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number +1-877-445-3112 /  57 5 6932828
Swiss Airlines Contact Number 1800 102 5838
Rafael Núñez International Airport Code CTG
Swiss Airlines Ticket Counter Hours 24/7
Type International
Swiss Airlines CTG Terminals Terminal 4
Swiss Airlines Official Website http://www.swiss.com/
Official YouTube https://www.youtube.com/user/swissintlairlines
Official Facebook https://www.facebook.com/flyswiss
Official Instagram https://www.instagram.com/flyswiss
By providing multiple contact options, Swiss Airlines ensures that its customers can easily reach out to the CTG Terminal team for a seamless travel experience.

CTG Swiss Airlines Terminal Departure

Swiss Airlines operates out of Terminal 4 at Rafael Núñez International Airport (CTG) for both its departure services. Here are the key details about the Swiss Airlines CTG Departure Terminal:
    • Swiss Airlines CTG Departure Terminal: Swiss Airlines Terminal CTG flights depart from Terminal 4 at CTG Airport. This modern and well-equipped terminal is dedicated to international and domestic airline operations, providing a comfortable and efficient pre-flight experience for passengers.
    • Departure Process: When departing on a Swiss Airlines flight from CTG, passengers should arrive at the airport with ample time to complete the check-in, security, and boarding processes. Travelers should proceed to the Swiss Airlines check-in area within Terminal 4, where they can check in, drop off any checked luggage, and obtain their boarding passes.
After clearing security, passengers can access the Swiss Airlines departure gates and relax in the terminal’s amenities before boarding their flight. By operating out of the well-equipped Terminal 4 at CTG Airport, Swiss Airlines ensures a seamless and convenient departure experience for its passengers traveling from Cartagena.

Swiss Airlines CTG Terminal Arrivals

Swiss Airlines arrivals at Rafael Núñez International Airport (CTG) are also handled at Terminal 4, the same terminal used for their departures.
    • Swiss Airlines CTG Arrival Terminal: Swiss Airlines Terminal CTG Passengers arriving on Swiss Airlines flights will disembark at Terminal 4 of CTG Airport. This modern and efficient terminal is designed to accommodate the smooth processing of international and domestic arrivals.
    • Arrival Process: Upon landing at CTG, Swiss Airlines Terminal CTG passengers will proceed to the arrival area within Terminal 4. Here, they will go through the necessary customs and immigration formalities before collecting any checked luggage from the baggage claim.
    • Smooth Connections: For Swiss Airlines Terminal CTG passengers connecting to another flight, the Swiss Airlines CTG Arrival Terminal provides easy access to the departure areas within the same terminal. This allows for a seamless transition between arriving and departing flights.
By handling both arrivals and departures at the centralized Terminal 4, Swiss Airlines ensures a consistent and efficient travel experience for its passengers at CTG Airport.
Swiss Airlines CTG Terminal - Rafael Núñez International Airport

Queries Handled by Swiss Airlines CTG Terminal

The Swiss Airlines CTG Terminal at Rafael Núñez International Airport (CTG) handles a wide range of queries and requests from passengers. Some of the key queries and services provided by the Swiss Airlines CTG Terminal include:
Flight Information Providing up-to-date flight schedules, gate information, and departure/arrival times Assisting with flight status updates and flight changes
Ticketing and Reservations Handling ticket sales and booking inquiries Facilitating ticket modifications, upgrades, and refunds Providing information on fares, promotions, and special offers
Check-in and Baggage Assisting with the check-in process, both at the counter and self-service kiosks Handling queries related to baggage allowance, check-in, and collection
Customer Service and Complaints Addressing any customer service issues or complaints related to the Swiss Airlines CTG Terminal Facilitating the resolution of passenger concerns
By offering comprehensive support across various aspects of the travel experience, the Swiss Airlines CTG Terminal ensures that passengers receive prompt and efficient assistance throughout their journey.

Swiss Airlines Facilities and Services Available at Rafael Núñez International Airport

Swiss Airlines offers a range of facilities and services at Rafael Núñez International Airport to enhance the travel experience of its passengers. Some of the key facilities and services available for Swiss Airlines passengers at CTG include:
    • Check-in counters: CTG Swiss Airlines Terminal has dedicated check-in counters at Terminal 4 for passengers to check in for their flights, drop off their baggage, and receive their boarding passes.
    • Swissport Lounge: CTG Swiss Airlines Terminal passengers can access the Swissport Lounge located in Terminal 4 for a comfortable and relaxing pre-flight experience. The lounge offers a range of amenities, including complimentary food and beverages, comfortable seating, Wi-Fi, and workstations.
    • Premium services: CTG Swiss Airlines Terminal offers premium services such as priority check-in, boarding, and baggage handling for its First and Business class passengers.
    • Baggage services: CTG Swiss Airlines Terminal offers baggage services such as lost or delayed baggage tracing, and excess baggage handling for passengers with additional luggage.
These facilities and services are designed to provide a comfortable and hassle-free travel experience for Swiss Airlines passengers at Rafael Núñez International Airport.

Why Must You Choose Swiss Airlines CTG Terminal?

There are several reasons why you should choose the Swiss Airlines CTG Terminal for your next flight:
    • Convenience: The CTG Swiss Airlines Terminal is located in Terminal 4 at Rafael Núñez International Airport, which is easily accessible by various modes of transportation, including taxis, buses, and trains.
    • State-of-the-art facilities: CTG Swiss Airlines Terminal is a modern and well-equipped facility that offers a range of amenities to enhance your travel experience, including comfortable seating, charging stations, and free Wi-Fi.
    • Exceptional customer service: CTG Swiss Airlines Terminal is known for its excellent customer service, and the staff at the CTG Terminal are no exception. They are available 24/7 to assist with any queries or issues passengers may have.
    • Premium services: CTG Swiss Airlines Terminal offers premium services such as priority check-in, boarding, and baggage handling for its First and Business class passengers, providing a more comfortable and efficient travel experience.
    • Special assistance: CTG Swiss Airlines Terminal provides special assistance for passengers with disabilities or special needs, including wheelchair assistance, visual or hearing impairment assistance, and special meal requests.
Choosing the Swiss Airlines CTG Terminal for your next flight ensures a comfortable, convenient, and hassle-free travel experience.

Parking and Transportation at Rafael Núñez International Airport

Rafael Núñez International Airport offers several parking and transportation options for passengers. Here are some of the key options:
    • Parking: CTG Airport has several parking options, including long-term and short-term parking, as well as valet parking. The parking rates vary depending on the lot and duration of stay.
    • Taxis: Taxis are readily available at CTG Airport and are a convenient option for passengers traveling to and from the airport. Taxi fares are metered and may vary depending on the time of day and traffic conditions.
    • Buses: Several bus services operate to and from CTG Airport, including the NYC Airporter, which provides service to Manhattan, and the MTA buses, which provide service to various locations in Queens and Brooklyn.
    • Trains: The AirTrain CTG is a rail service that connects CTG Airport to the Cartagena City subway system and the Long Island Rail Road. This provides a convenient and affordable way to travel to and from the airport.
    • Car Rentals: Several car rental companies operate at CTG Airport, including Avis, Budget, and Hertz. Passengers can rent a car for use during their stay in Cartagena City or for travel to other destinations.
CTG Airport offers a range of parking and transportation options to suit the needs and preferences of passengers, making it easy to travel to and from the airport.

Nearby Hotels and Accommodation at Rafael Núñez International Airport

There are several hotels and accommodations located near Rafael Núñez International Airport. Here are some options:
    • Crowne Plaza CTG Airport Cartagena City: This hotel is located just a few minutes away from CTG Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
    • Hilton Cartagena CTG Airport: This hotel is located just a few miles from CTG Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
    • Courtyard by Marriott Cartagena CTG Airport: This hotel is located just a few miles from CTG Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
    • Fairfield Inn & Suites by Marriott Cartagena CTG Airport: This hotel is located just a few miles from CTG Airport and offers amenities such as a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
    • Hampton Inn Cartagena CTG: This hotel is located just a few miles from CTG Airport and offers amenities such as a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
These hotels and accommodations offer convenient and comfortable options for passengers traveling to or from CTG Airport, making it easy to rest and relax before or after a long flight.

Special Assistance at Rafael Núñez International Airport (CTG)

Rafael Núñez International Airport (CTG) offers a range of special assistance and services for passengers with disabilities or special needs. Here are some of the key options:
    • Wheelchair assistance: Wheelchair assistance is available for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport.
    • Visual or hearing impairment assistance: Visual or hearing impairment assistance is available for passengers who require assistance navigating the airport. This may include the use of a guide dog or an airport employee to assist with check-in, security, and boarding.
    • Special meal requests: Special meal requests can be accommodated for passengers with dietary restrictions or allergies. Passengers should request special meals through their airline at least 24 hours before their flight.
    • Medical assistance: Medical assistance is available for passengers who require medical attention while at the airport. This may include the use of a wheelchair, oxygen, or other medical equipment.
    • Service animals: Service animals are permitted in the airport and on airplanes, provided they meet certain requirements. Passengers should notify their airline in advance if they plan to travel with a service animal.
These special assistance and services are designed to ensure that passengers with disabilities or special needs have a comfortable and safe travel experience at Rafael Núñez International Airport.

Swiss Airlines Lounges and Waiting Areas at Rafael Núñez International Airport

Swiss Airlines offers its passengers access to dedicated lounges and waiting areas within the Rafael Núñez International Airport (CTG) Terminal 4.
Lounge Eligibility Waiting Areas
First and business-class travelers on Swiss Airlines flights Swiss Airlines Miles & More Elite members Passengers holding certain Swiss Airlines partner airline status or lounge memberships Gate-side seating near the Swiss Airlines departure gates General terminal seating areas with power outlets and charging stations Family-friendly zones with play areas for children Quiet zones and relaxation spaces
These waiting areas provide a comfortable and convenient environment for passengers to relax, work, or spend time before their Swiss Airlines flight. By offering these lounge and waiting area facilities, Swiss Airlines ensures that its passengers can enjoy a seamless and pleasant experience while transiting through the CTG Terminal 4.

FAQs on CTG Airport Terminal Swiss Airlines

Here are the answers to the FAQs:
What terminal does Swiss Airlines fly out of at CTG Airport?

Swiss Airlines operates out of Terminal 4 at Rafael Núñez International Airport (CTG).

Where is the Swiss Airlines check-in counter at Rafael Núñez International Airport (CTG)?

The Swiss Airlines check-in counters are located within Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport have a Swiss Airlines lounge?

Swiss Airlines has a dedicated lounge in Terminal 4 at CTG Airport.

Where can I find the Swiss Airlines baggage claim area at Rafael Núñez International Airport?

The Swiss Airlines baggage claim area is within Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport (CTG) have a hotel?

Yes, CTG Airport has several hotels near the terminals, including options like Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn & Suites.

Where can I exchange currency at CTG Airport?

Currency exchange services are available at various locations throughout the CTG Airport terminals.

Where can I find the Swiss Airlines ticket counter at CTG Airport?

The Swiss Airlines ticket counters are located within Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport have Wi-Fi?

Yes, CTG Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at CTG Airport?

Charging stations with power outlets are available in various seating areas and waiting zones within the CTG Airport terminals.

How early should I arrive at CTG Airport for a Swiss Airlines flight?

It is recommended to arrive at CTG Airport at least 2 hours before your scheduled Swiss Airlines departure time to allow for check-in, security, and boarding procedures.

Can I bring food through security at CTG Airport?

Yes, passengers are generally allowed to bring solid food items through security checkpoints at CTG Airport, subject to TSA regulations.

Can I store my luggage at CTG Airport?

Yes, CTG Airport offers luggage storage and handling services for passengers.

What is the address of the Swiss Airlines CTG Terminal?

The Swiss Airlines CTG Terminal address is Crespo, Cartagena, Bolívar, Colombia.

What is the phone number for the Swiss Airlines CTG Terminal?

The Swiss Airlines CTG Terminal Phone Number is 57 5 6932828.

What amenities and services are available at the Rafael Núñez International Airport (CTG)?

CTG Airport offers a wide range of amenities and services, including retail shops, dining options, lounges, currency exchange, and ground transportation options.

What ground transportation options are available at the Swiss Airlines CTG Terminal?

Passengers can access taxis, ride-sharing services, public transportation (AirTrain CTG), and shuttle services from the Swiss Airlines CTG Terminal.

Are there any nearby hotels or accommodations for Swiss Airlines passengers at Rafael Núñez International Airport?

Yes, there are several hotels and other accommodation options located near the CTG Airport and the Swiss Airlines CTG Terminal.

What special assistance is available at the Swiss Airlines CTG Terminal?

The Swiss Airlines CTG Terminal assists passengers with disabilities, medical conditions, language barriers, and unaccompanied minors, as well as facilities for passengers traveling with service animals.

What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?

Passengers should report any lost or delayed baggage to the Swiss Airlines staff at the CTG Terminal, who will assist with the claim and recovery process.

How can I contact the Swiss Airlines CTG Terminal for further assistance?

Passengers can contact the Swiss Airlines CTG Terminal by calling 57 5 6932828 or by visiting the customer service desks within Terminal 4.

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