Thai Airways CAI Terminal – Cairo International Airport



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Thai Airways, one of the world’s leading airlines, has a strong presence at Cairo International Airport (CAI) in Cairo City. The Thai Airways CAI Terminal is a hub for travelers seeking a seamless journey to Thailand and destinations across Asia.
Thai Airways CAI Terminal - Cairo International Airport
Thai Airways, the flag carrier of Thailand, operates from Terminal 4 at CAI Airport. This terminal is known for its modern facilities and amenities, ensuring a comfortable and hassle-free travel experience for all passengers.

What is the Thai Airways CAI Terminal Address and Location Map?

The Thai Airways operates from Terminal 4 at Cairo International Airport (CAI). The address for Terminal 4 is:

Oruba Road, Heliopolis, Cairo Governorate, Egypt

The Thai Airways CAI Terminal is located within Terminal 4 at Cairo International Airport (CAI). Terminal 4 is one of the major terminals at CAI, serving as a hub for several international airlines, including Thai Airways.

Thai Airways CAI Terminal Location Map

For a detailed location map of Terminal 4 at CAI Airport, please visit the official website of CAI Airport or use online map services such as Google Maps. The map will provide you with a visual guide to locate Thai Airways’ check-in counters, departure gates, and other essential facilities within the terminal. Passengers can refer to this map to navigate the terminal and locate the Thai Airways-specific areas and facilities when traveling through the CAI Terminal 4.

How to Contact Thai Airways Terminal CAI?

To contact the Thai Airways Terminal at CAI Airport, you can use the following contact information:
Airport Name Cairo International Airport
Cairo International Airport Address Oruba Road, Heliopolis, Cairo Governorate, Egypt
Cairo International Airport Phone Number +1-877-445-3112 /  20 2 22655000
Thai Airways Contact Number (66) 2356-1111
Cairo International Airport Code CAI
Thai Airways Ticket Counter Hours 24/7
Type International
Thai Airways CAI Terminals Terminal 4
Thai Airways Official Website https://www.thaiairways.com/en/index.page
Official YouTube https://www.youtube.com/ThaiAirwaysChannel
Official Facebook https://www.facebook.com/ThaiAirways
Official Instagram https://www.instagram.com/thaiairways.fanpage/
By utilizing the provided phone number, email, or the airline’s website, travelers can easily get in touch with the Thai Airways representatives at the CAI Terminal and receive the support they need for a smooth and hassle-free travel experience.

CAI Thai Airways Terminal Departure

Thai Airways operates out of Terminal 4 at Cairo International Airport (CAI) for its departures from Cairo. Terminal 4 is the main international terminal at CAI Airport and serves as the departure point for Thai Airways flights. This modern, state-of-the-art terminal offers passengers a comfortable and efficient travel experience.
    • Check-in Counters: CAI Thai Airways Terminal has its own designated check-in area within Terminal 4, with both check-in counters and self-service kiosks to facilitate a smooth check-in process.
    • Security Checkpoints: Passengers traveling with Thai Airways can access the security screening areas located within CAI Thai Airways Terminal, which are designed to expedite the security process.
    • Departure Gates: CAI Thai Airways Terminal flights depart from the designated gates within Terminal 4, which are clearly marked and easily accessible for passengers.
    • Dining and Shopping: CAI Thai Airways Terminal offers a wide range of dining options and retail stores, catering to the diverse needs of passengers traveling with Thai Airways.
By departing from the dedicated Thai Airways terminal at CAI, passengers can enjoy a seamless and efficient travel experience as they embark on their journey to Thailand and beyond.

Thai Airways CAI Arrivals Terminal

CAI Terminal 4 is the designated arrival point for Thai Airways flights. As one of the major international terminals, Terminal 4 is well-equipped to handle the arrival of Thai Airways passengers and provide a smooth transition to their final destinations.
    • Immigration and Customs: Passengers will proceed through the immigration and customs checkpoints located within Thai Airways Terminal CAI to complete the necessary entry formalities.
    • Baggage Claim: Thai Airways passengers can collect their checked luggage from the designated baggage claim areas within CAI Thai Airways Terminal .
    • Connecting Flights: If passengers need to connect to another flight, they can easily access the other airlines’ terminals and gates within the CAI airport complex.
    • Amenities and Services: CAI Thai Airways Terminal Thai Airways Terminal is equipped with various amenities and services, such as restaurants, shops, currency exchange, and information desks, to cater to the needs of arriving passengers.
By arriving at the dedicated Thai Airways terminal at CAI, passengers can expect a smooth and efficient arrival experience as they transition from their international flight to their final destination.
Thai Airways CAI Terminal - Cairo International Airport

Queries Handled by Thai Airways CAI Terminal

The Thai Airways CAI Terminal handles a variety of queries and requests from passengers traveling through Cairo International Airport. Here are some of the key queries and services provided by the Thai Airways team at the CAI Terminal:
    • Flight Information and Schedules: Thai Airways Terminal CAI Passengers can contact the Thai Airways CAI Terminal to inquire about flight schedules, gate information, and any changes or updates to their itinerary.
    • Check-in and Boarding Assistance: The Thai Airways staff at the CAI Terminal can provide guidance and support to passengers during the check-in process, including handling any issues with reservations, baggage, or travel documents.
    • Baggage Handling: Passengers can reach out to the Thai Airways Terminal CAI for assistance with lost, delayed, or damaged baggage, as well as inquiries about the airline’s baggage policies and procedures.
    • Special Assistance Requests: The Thai Airways CAI Terminal can accommodate various special assistance requests, such as wheelchair support, medical needs, or traveling with children or pets.
    • Ticket Sales and Modifications: Passengers can contact the Thai Airways CAI Terminal to purchase new tickets, make changes to existing bookings, or inquire about fares and promotions.
    • General Customer Support: Passengers can contact the Thai Airways CAI Terminal for any other inquiries, feedback, or concerns related to their travel experience with the airline.
By addressing these diverse queries, the Thai Airways team at the CAI Terminal ensures a seamless and personalized travel experience for all passengers.

Thai Airways Facilities and Services Available at Cairo International Airport

Thai Airways Terminal CAI offers a range of facilities and services at Cairo International Airport (CAI) to ensure a comfortable and convenient travel experience for its passengers. Some of the key facilities and services provided by Thai Airways at CAI Terminal include:
    • Check-in counters: CAI Thai Airways Terminal passengers can check-in for their flights and drop off their baggage at the dedicated check-in counters located at Terminal 4.
    • Baggage services: CAI Thai Airways Terminal provides baggage handling services, including baggage drop-off, baggage claim, and lost or delayed baggage tracing.
    • Airport lounges: CAI Thai Airways Terminal passengers have access to the Royal Silk Lounge at CAI Terminal, where they can relax, dine, and enjoy various amenities before their flight.
    • Duty-free shopping: CAI Thai Airways Terminal passengers can enjoy duty-free shopping at the various retail outlets located within CAI Terminal.
    • Food and beverage options: CAI Thai Airways Terminal Passengers can choose from a range of food and beverage options available at CAI Terminal, including restaurants, cafes, and bars.
    • Connecting flights: CAI Thai Airways Terminal provides seamless connections for passengers with onward travel through CAI Airport, with assistance available for flight transfers and baggage handling.
By offering these comprehensive facilities and services, Thai Airways aims to provide its passengers with a seamless and enjoyable travel experience at the CAI Airport.

Why Must You Choose Thai Airways CAI Terminal?

There are several reasons why passengers may choose to fly with Thai Airways from CAI Terminal:
    • Comfortable and Convenient Travel Experience: CAI Thai Airways Terminal offers a range of facilities and services at CAI Terminal to ensure a comfortable and convenient travel experience for its passengers. This includes dedicated check-in counters, baggage services, airport lounges, special assistance, duty-free shopping, food and beverage options, and seamless connections for passengers with onward travel.
    • High-Quality In-Flight Service: CAI Thai Airways Terminal is known for its exceptional in-flight service, offering comfortable seating, delicious meals, and a wide range of entertainment options to keep passengers entertained throughout their journey.
    • Competitive Pricing: CAI Thai Airways Terminal offers competitive pricing for its flights, making it an affordable option for passengers looking for a high-quality travel experience.
    • Extensive Network: CAI Thai Airways Terminal operates an extensive network of flights, providing passengers with convenient connections to destinations around the world.
    • Reliable and Trustworthy: CAI Thai Airways Terminal has a reputation for being a reliable and trustworthy airline, with a strong focus on safety and security.
Choosing to fly with Thai Airways from CAI Terminal provides passengers with a high-quality and comfortable travel experience, backed by exceptional in-flight service, competitive pricing, an extensive network, and a strong focus on safety and security.

Parking and Transportation at Cairo International Airport

Cairo International Airport (CAI) offers a variety of parking and transportation options for passengers traveling through the airport, including those flying with Thai Airways. Parking at CAI Airport: CAI Airport provides several on-site parking options for travelers:
    • Hourly Parking: Short-term hourly parking is available in the airport’s parking garages, located near the terminals.
    • Daily Parking: Long-term daily parking lots are available for passengers who need to park their vehicles for an extended period.
    • Economy Parking: Offsite economy parking lots offer more affordable rates for long-term parking, with shuttle services to the terminals.
Transportation to and from CAI Airport:
    • Taxis: Taxis are readily available at the airport, providing a direct and convenient way for passengers to reach their destinations.
    • Ride-Sharing Services: Ride-sharing apps like Uber and Lyft offer pickup and drop-off services at designated areas within the airport.
    • Public Transportation: The AirTrain CAI connects the airport’s terminals to the Cairo City subway and regional rail systems, providing a cost-effective option for public transit.
    • Shuttle Services: Several shuttle companies offer transportation to and from CAI Airport, including hotel and off-site parking lot shuttles.
    • Private Transfers: Passengers can arrange for private car services or limousines to pick them up or drop them off at the airport.
    • Accessibility and Wayfinding: CAI Airport is designed to be accessible for all travelers, with clearly marked signs and wayfinding systems to help passengers navigate the terminals and access the various transportation options.
By providing a range of parking and transportation choices, CAI Airport and the Thai Airways CAI Terminal ensure that passengers can conveniently and efficiently reach the airport and their final destinations.

Nearby Hotels and Accommodation at Cairo International Airport

Cairo International Airport (CAI) is surrounded by a range of hotels and accommodations to suit different budgets and preferences. Some popular options include:
    • Hilton Cairo CAI Airport: Located just minutes from CAI Airport, the Hilton Cairo CAI Airport offers comfortable and convenient accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Courtyard by Marriott Cairo CAI Airport: Located just a short drive from CAI Airport, the Courtyard by Marriott Cairo CAI Airport offers modern and comfortable accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Radisson Hotel CAI Airport: Located just minutes from CAI Airport, the Radisson Hotel CAI Airport offers comfortable and convenient accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Best Western CAI Airport Hotel: Located just a short drive from CAI Airport, the Best Western CAI Airport Hotel offers comfortable and affordable accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Holiday Inn Express Cairo CAI Airport Area: Located just minutes from CAI Airport, the Holiday Inn Express Cairo CAI Airport Area offers modern and comfortable accommodations for passengers. The hotel features a range of amenities, including a fitness center, complimentary breakfast, and free Wi-Fi.
There are several hotels and accommodations located near CAI Airport, providing passengers with a range of options to suit different budgets and preferences.

Special Assistance at Cairo International Airport (CAI)

Cairo International Airport (CAI) provides special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Some of the services available include:
    • Wheelchair Assistance: CAI Airport provides wheelchair assistance to passengers with mobility impairments, including assistance with boarding and disembarking from aircraft.
    • Escort Services: CAI Airport provides escort services for passengers who require assistance navigating the airport, including assistance with check-in, security, and boarding.
    • Sign Language Interpreters: CAI Airport provides sign language interpreters for passengers who are deaf or hard of hearing.
    • Service Animal Relief Areas: CAI Airport provides designated service animal relief areas for passengers traveling with service animals.
    • Accessible Restrooms: CAI Airport provides accessible restrooms for passengers with disabilities.
    • TDD/TTY Services: CAI Airport provides TDD/TTY services for passengers who are deaf or hard of hearing.
    • Visual Paging: CAI Airport provides visual paging services for passengers who are deaf or hard of hearing.
Passengers who require special assistance should contact their airline in advance to arrange for services. CAI Airport also has a dedicated Special Services team that can assist passengers with disabilities or special needs.

Thai Airways Lounges and Waiting Areas at Cairo International Airport

Thai Airways operates a lounge at Cairo International Airport (CAI) for its premium passengers, offering a range of amenities and services to ensure a comfortable and convenient travel experience. The Royal Silk Lounge is located in Terminal 4. The Royal Silk Lounge at CAI offers the following amenities and services:
    • Comfortable Seating: The lounge features comfortable seating areas, including armchairs and sofas, where passengers can relax before their flight.
    • Food and Beverages: The lounge offers a range of complimentary food and beverages, including hot and cold meals, snacks, and drinks.
    • Business Center: The lounge features a business center with computers, printers, and other office equipment for passengers who need to work or catch up on emails.
    • Wi-Fi: The lounge offers complimentary Wi-Fi for passengers who need to stay connected.
    • Showers: The lounge features shower facilities for passengers who need to freshen up before their flight.
    • Magazines and Newspapers: The lounge offers a selection of magazines and newspapers for passengers to read.
Access to the Royal Silk Lounge is available to Thai Airways Business Class passengers, as well as members of the Thai Airways Royal Orchid Plus frequent flyer program with the appropriate status. Passengers who are not eligible for lounge access can still enjoy the comfortable waiting areas at CAI, which feature seating, charging stations, and other amenities.

FAQs on CAI Airport Terminal Thai Airways

What terminal does Thai Airways fly out of at CAI Airport?

Thai Airways operates out of Terminal 4 at Cairo International Airport (CAI).

Where is the Thai Airways check-in counter located at Cairo International Airport (CAI)?

The Thai Airways check-in counter is located in Terminal 4 at CAI Airport.

Does Cairo International Airport have a Thai Airways lounge?

Yes, Cairo International Airport has a Thai Airways lounge, the Royal Silk Lounge, located in Terminal 4 near Gate 3.

Where can I find the Thai Airways baggage claim area at Cairo International Airport?

The Thai Airways baggage claim area is located in Terminal 4 at CAI Airport.

Does Cairo International Airport (CAI) have a hotel?

Cairo International Airport does not have an on-site hotel, but there are several hotels located near the airport.

Where can I exchange currency at CAI Airport?

Currency exchange services are available at several locations throughout CAI Airport, including in the arrivals area and at various retail stores.

Where can I find the Thai Airways ticket counter at CAI Airport?

The Thai Airways ticket counter is located in Terminal 4 at CAI Airport.

Does Cairo International Airport have Wi-Fi?

Yes, Cairo International Airport offers free Wi-Fi to passengers.

Where can I find a charging station at CAI Airport?

Charging stations are available at various locations throughout CAI Airport, including in the waiting areas, lounges, and food courts.

How early should I arrive at CAI Airport for a Thai Airways flight?

It is recommended to arrive at the airport at least 3 hours before your scheduled departure time for international flights.

Can I bring food through security at CAI Airport?

Yes, you can bring food through security, but liquids and gels are subject to certain restrictions.

Can I store my luggage at CAI Airport?

Yes, luggage storage services are available at CAI Airport.

What is the address of the Thai Airways CAI Terminal?

The address of the Thai Airways CAI Terminal is Oruba Road, Heliopolis, Cairo Governorate, Egypt.

What is the phone number for the Thai Airways CAI Terminal?

The phone number for the Thai Airways CAI Terminal is 20 2 22655000.

What amenities and services are available at the Cairo International Airport (CAI)?

Cairo International Airport offers a range of amenities and services, including shops, restaurants, lounges, currency exchange, luggage storage, and more.

What ground transportation options are available at the Thai Airways CAI Terminal?

Ground transportation options available at the Thai Airways CAI Terminal include taxis, ride-sharing services, public transportation, and car rentals.

Are there any nearby hotels or accommodations for Thai Airways passengers at Cairo International Airport?

Yes, there are several nearby hotels and accommodations for Thai Airways passengers at Cairo International Airport, including the TWA Hotel, Hilton Cairo CAI Airport, and Crowne Plaza CAI Airport.

What special assistance is available at the Thai Airways CAI Terminal?

Special assistance is available at the Thai Airways CAI Terminal, including wheelchair assistance, escort services, and language interpretation services.

What is the process for handling lost or delayed baggage at the Cairo International Airport?

The process for handling lost or delayed baggage at Cairo International Airport involves filing a report with the airline and providing relevant information, such as baggage tags and description of the baggage.

How can I contact the Thai Airways CAI Terminal for further assistance?

You can contact the Thai Airways CAI Terminal for further assistance by calling their customer service hotline at 20 2 22655000.

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