Thai Airways CTG Terminal – Rafael Núñez International Airport



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Thai Airways, one of the world’s leading airlines, has a strong presence at Rafael Núñez International Airport (CTG) in Cartagena City. The Thai Airways CTG Terminal is a hub for travelers seeking a seamless journey to Thailand and destinations across Asia.
Thai Airways CTG Terminal - Rafael Núñez International Airport
Thai Airways, the flag carrier of Thailand, operates from Terminal 4 at CTG Airport. This terminal is known for its modern facilities and amenities, ensuring a comfortable and hassle-free travel experience for all passengers.

What is the Thai Airways CTG Terminal Address and Location Map?

The Thai Airways operates from Terminal 4 at Rafael Núñez International Airport (CTG). The address for Terminal 4 is:

Crespo, Cartagena, Bolívar, Colombia

The Thai Airways CTG Terminal is located within Terminal 4 at Rafael Núñez International Airport (CTG). Terminal 4 is one of the major terminals at CTG, serving as a hub for several international airlines, including Thai Airways.

Thai Airways CTG Terminal Location Map

For a detailed location map of Terminal 4 at CTG Airport, please visit the official website of CTG Airport or use online map services such as Google Maps. The map will provide you with a visual guide to locate Thai Airways’ check-in counters, departure gates, and other essential facilities within the terminal. Passengers can refer to this map to navigate the terminal and locate the Thai Airways-specific areas and facilities when traveling through the CTG Terminal 4.

How to Contact Thai Airways Terminal CTG?

To contact the Thai Airways Terminal at CTG Airport, you can use the following contact information:
Airport Name Rafael Núñez International Airport
Rafael Núñez International Airport Address Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number +1-877-445-3112 /  57 5 6932828
Thai Airways Contact Number (66) 2356-1111
Rafael Núñez International Airport Code CTG
Thai Airways Ticket Counter Hours 24/7
Type International
Thai Airways CTG Terminals Terminal 4
Thai Airways Official Website https://www.thaiairways.com/en/index.page
Official YouTube https://www.youtube.com/ThaiAirwaysChannel
Official Facebook https://www.facebook.com/ThaiAirways
Official Instagram https://www.instagram.com/thaiairways.fanpage/
By utilizing the provided phone number, email, or the airline’s website, travelers can easily get in touch with the Thai Airways representatives at the CTG Terminal and receive the support they need for a smooth and hassle-free travel experience.

CTG Thai Airways Terminal Departure

Thai Airways operates out of Terminal 4 at Rafael Núñez International Airport (CTG) for its departures from Cartagena. Terminal 4 is the main international terminal at CTG Airport and serves as the departure point for Thai Airways flights. This modern, state-of-the-art terminal offers passengers a comfortable and efficient travel experience.
    • Check-in Counters: CTG Thai Airways Terminal has its own designated check-in area within Terminal 4, with both check-in counters and self-service kiosks to facilitate a smooth check-in process.
    • Security Checkpoints: Passengers traveling with Thai Airways can access the security screening areas located within CTG Thai Airways Terminal, which are designed to expedite the security process.
    • Departure Gates: CTG Thai Airways Terminal flights depart from the designated gates within Terminal 4, which are clearly marked and easily accessible for passengers.
    • Dining and Shopping: CTG Thai Airways Terminal offers a wide range of dining options and retail stores, catering to the diverse needs of passengers traveling with Thai Airways.
By departing from the dedicated Thai Airways terminal at CTG, passengers can enjoy a seamless and efficient travel experience as they embark on their journey to Thailand and beyond.

Thai Airways CTG Arrivals Terminal

CTG Terminal 4 is the designated arrival point for Thai Airways flights. As one of the major international terminals, Terminal 4 is well-equipped to handle the arrival of Thai Airways passengers and provide a smooth transition to their final destinations.
    • Immigration and Customs: Passengers will proceed through the immigration and customs checkpoints located within Thai Airways Terminal CTG to complete the necessary entry formalities.
    • Baggage Claim: Thai Airways passengers can collect their checked luggage from the designated baggage claim areas within CTG Thai Airways Terminal .
    • Connecting Flights: If passengers need to connect to another flight, they can easily access the other airlines’ terminals and gates within the CTG airport complex.
    • Amenities and Services: CTG Thai Airways Terminal Thai Airways Terminal is equipped with various amenities and services, such as restaurants, shops, currency exchange, and information desks, to cater to the needs of arriving passengers.
By arriving at the dedicated Thai Airways terminal at CTG, passengers can expect a smooth and efficient arrival experience as they transition from their international flight to their final destination.
Thai Airways CTG Terminal - Rafael Núñez International Airport

Queries Handled by Thai Airways CTG Terminal

The Thai Airways CTG Terminal handles a variety of queries and requests from passengers traveling through Rafael Núñez International Airport. Here are some of the key queries and services provided by the Thai Airways team at the CTG Terminal:
    • Flight Information and Schedules: Thai Airways Terminal CTG Passengers can contact the Thai Airways CTG Terminal to inquire about flight schedules, gate information, and any changes or updates to their itinerary.
    • Check-in and Boarding Assistance: The Thai Airways staff at the CTG Terminal can provide guidance and support to passengers during the check-in process, including handling any issues with reservations, baggage, or travel documents.
    • Baggage Handling: Passengers can reach out to the Thai Airways Terminal CTG for assistance with lost, delayed, or damaged baggage, as well as inquiries about the airline’s baggage policies and procedures.
    • Special Assistance Requests: The Thai Airways CTG Terminal can accommodate various special assistance requests, such as wheelchair support, medical needs, or traveling with children or pets.
    • Ticket Sales and Modifications: Passengers can contact the Thai Airways CTG Terminal to purchase new tickets, make changes to existing bookings, or inquire about fares and promotions.
    • General Customer Support: Passengers can contact the Thai Airways CTG Terminal for any other inquiries, feedback, or concerns related to their travel experience with the airline.
By addressing these diverse queries, the Thai Airways team at the CTG Terminal ensures a seamless and personalized travel experience for all passengers.

Thai Airways Facilities and Services Available at Rafael Núñez International Airport

Thai Airways Terminal CTG offers a range of facilities and services at Rafael Núñez International Airport (CTG) to ensure a comfortable and convenient travel experience for its passengers. Some of the key facilities and services provided by Thai Airways at CTG Terminal include:
    • Check-in counters: CTG Thai Airways Terminal passengers can check-in for their flights and drop off their baggage at the dedicated check-in counters located at Terminal 4.
    • Baggage services: CTG Thai Airways Terminal provides baggage handling services, including baggage drop-off, baggage claim, and lost or delayed baggage tracing.
    • Airport lounges: CTG Thai Airways Terminal passengers have access to the Royal Silk Lounge at CTG Terminal, where they can relax, dine, and enjoy various amenities before their flight.
    • Duty-free shopping: CTG Thai Airways Terminal passengers can enjoy duty-free shopping at the various retail outlets located within CTG Terminal.
    • Food and beverage options: CTG Thai Airways Terminal Passengers can choose from a range of food and beverage options available at CTG Terminal, including restaurants, cafes, and bars.
    • Connecting flights: CTG Thai Airways Terminal provides seamless connections for passengers with onward travel through CTG Airport, with assistance available for flight transfers and baggage handling.
By offering these comprehensive facilities and services, Thai Airways aims to provide its passengers with a seamless and enjoyable travel experience at the CTG Airport.

Why Must You Choose Thai Airways CTG Terminal?

There are several reasons why passengers may choose to fly with Thai Airways from CTG Terminal:
    • Comfortable and Convenient Travel Experience: CTG Thai Airways Terminal offers a range of facilities and services at CTG Terminal to ensure a comfortable and convenient travel experience for its passengers. This includes dedicated check-in counters, baggage services, airport lounges, special assistance, duty-free shopping, food and beverage options, and seamless connections for passengers with onward travel.
    • High-Quality In-Flight Service: CTG Thai Airways Terminal is known for its exceptional in-flight service, offering comfortable seating, delicious meals, and a wide range of entertainment options to keep passengers entertained throughout their journey.
    • Competitive Pricing: CTG Thai Airways Terminal offers competitive pricing for its flights, making it an affordable option for passengers looking for a high-quality travel experience.
    • Extensive Network: CTG Thai Airways Terminal operates an extensive network of flights, providing passengers with convenient connections to destinations around the world.
    • Reliable and Trustworthy: CTG Thai Airways Terminal has a reputation for being a reliable and trustworthy airline, with a strong focus on safety and security.
Choosing to fly with Thai Airways from CTG Terminal provides passengers with a high-quality and comfortable travel experience, backed by exceptional in-flight service, competitive pricing, an extensive network, and a strong focus on safety and security.

Parking and Transportation at Rafael Núñez International Airport

Rafael Núñez International Airport (CTG) offers a variety of parking and transportation options for passengers traveling through the airport, including those flying with Thai Airways. Parking at CTG Airport: CTG Airport provides several on-site parking options for travelers:
    • Hourly Parking: Short-term hourly parking is available in the airport’s parking garages, located near the terminals.
    • Daily Parking: Long-term daily parking lots are available for passengers who need to park their vehicles for an extended period.
    • Economy Parking: Offsite economy parking lots offer more affordable rates for long-term parking, with shuttle services to the terminals.
Transportation to and from CTG Airport:
    • Taxis: Taxis are readily available at the airport, providing a direct and convenient way for passengers to reach their destinations.
    • Ride-Sharing Services: Ride-sharing apps like Uber and Lyft offer pickup and drop-off services at designated areas within the airport.
    • Public Transportation: The AirTrain CTG connects the airport’s terminals to the Cartagena City subway and regional rail systems, providing a cost-effective option for public transit.
    • Shuttle Services: Several shuttle companies offer transportation to and from CTG Airport, including hotel and off-site parking lot shuttles.
    • Private Transfers: Passengers can arrange for private car services or limousines to pick them up or drop them off at the airport.
    • Accessibility and Wayfinding: CTG Airport is designed to be accessible for all travelers, with clearly marked signs and wayfinding systems to help passengers navigate the terminals and access the various transportation options.
By providing a range of parking and transportation choices, CTG Airport and the Thai Airways CTG Terminal ensure that passengers can conveniently and efficiently reach the airport and their final destinations.

Nearby Hotels and Accommodation at Rafael Núñez International Airport

Rafael Núñez International Airport (CTG) is surrounded by a range of hotels and accommodations to suit different budgets and preferences. Some popular options include:
    • Hilton Cartagena CTG Airport: Located just minutes from CTG Airport, the Hilton Cartagena CTG Airport offers comfortable and convenient accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Courtyard by Marriott Cartagena CTG Airport: Located just a short drive from CTG Airport, the Courtyard by Marriott Cartagena CTG Airport offers modern and comfortable accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Radisson Hotel CTG Airport: Located just minutes from CTG Airport, the Radisson Hotel CTG Airport offers comfortable and convenient accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Best Western CTG Airport Hotel: Located just a short drive from CTG Airport, the Best Western CTG Airport Hotel offers comfortable and affordable accommodations for passengers. The hotel features a range of amenities, including a fitness center, restaurant, and bar.
    • Holiday Inn Express Cartagena CTG Airport Area: Located just minutes from CTG Airport, the Holiday Inn Express Cartagena CTG Airport Area offers modern and comfortable accommodations for passengers. The hotel features a range of amenities, including a fitness center, complimentary breakfast, and free Wi-Fi.
There are several hotels and accommodations located near CTG Airport, providing passengers with a range of options to suit different budgets and preferences.

Special Assistance at Rafael Núñez International Airport (CTG)

Rafael Núñez International Airport (CTG) provides special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Some of the services available include:
    • Wheelchair Assistance: CTG Airport provides wheelchair assistance to passengers with mobility impairments, including assistance with boarding and disembarking from aircraft.
    • Escort Services: CTG Airport provides escort services for passengers who require assistance navigating the airport, including assistance with check-in, security, and boarding.
    • Sign Language Interpreters: CTG Airport provides sign language interpreters for passengers who are deaf or hard of hearing.
    • Service Animal Relief Areas: CTG Airport provides designated service animal relief areas for passengers traveling with service animals.
    • Accessible Restrooms: CTG Airport provides accessible restrooms for passengers with disabilities.
    • TDD/TTY Services: CTG Airport provides TDD/TTY services for passengers who are deaf or hard of hearing.
    • Visual Paging: CTG Airport provides visual paging services for passengers who are deaf or hard of hearing.
Passengers who require special assistance should contact their airline in advance to arrange for services. CTG Airport also has a dedicated Special Services team that can assist passengers with disabilities or special needs.

Thai Airways Lounges and Waiting Areas at Rafael Núñez International Airport

Thai Airways operates a lounge at Rafael Núñez International Airport (CTG) for its premium passengers, offering a range of amenities and services to ensure a comfortable and convenient travel experience. The Royal Silk Lounge is located in Terminal 4. The Royal Silk Lounge at CTG offers the following amenities and services:
    • Comfortable Seating: The lounge features comfortable seating areas, including armchairs and sofas, where passengers can relax before their flight.
    • Food and Beverages: The lounge offers a range of complimentary food and beverages, including hot and cold meals, snacks, and drinks.
    • Business Center: The lounge features a business center with computers, printers, and other office equipment for passengers who need to work or catch up on emails.
    • Wi-Fi: The lounge offers complimentary Wi-Fi for passengers who need to stay connected.
    • Showers: The lounge features shower facilities for passengers who need to freshen up before their flight.
    • Magazines and Newspapers: The lounge offers a selection of magazines and newspapers for passengers to read.
Access to the Royal Silk Lounge is available to Thai Airways Business Class passengers, as well as members of the Thai Airways Royal Orchid Plus frequent flyer program with the appropriate status. Passengers who are not eligible for lounge access can still enjoy the comfortable waiting areas at CTG, which feature seating, charging stations, and other amenities.

FAQs on CTG Airport Terminal Thai Airways

What terminal does Thai Airways fly out of at CTG Airport?

Thai Airways operates out of Terminal 4 at Rafael Núñez International Airport (CTG).

Where is the Thai Airways check-in counter located at Rafael Núñez International Airport (CTG)?

The Thai Airways check-in counter is located in Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport have a Thai Airways lounge?

Yes, Rafael Núñez International Airport has a Thai Airways lounge, the Royal Silk Lounge, located in Terminal 4 near Gate 3.

Where can I find the Thai Airways baggage claim area at Rafael Núñez International Airport?

The Thai Airways baggage claim area is located in Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport (CTG) have a hotel?

Rafael Núñez International Airport does not have an on-site hotel, but there are several hotels located near the airport.

Where can I exchange currency at CTG Airport?

Currency exchange services are available at several locations throughout CTG Airport, including in the arrivals area and at various retail stores.

Where can I find the Thai Airways ticket counter at CTG Airport?

The Thai Airways ticket counter is located in Terminal 4 at CTG Airport.

Does Rafael Núñez International Airport have Wi-Fi?

Yes, Rafael Núñez International Airport offers free Wi-Fi to passengers.

Where can I find a charging station at CTG Airport?

Charging stations are available at various locations throughout CTG Airport, including in the waiting areas, lounges, and food courts.

How early should I arrive at CTG Airport for a Thai Airways flight?

It is recommended to arrive at the airport at least 3 hours before your scheduled departure time for international flights.

Can I bring food through security at CTG Airport?

Yes, you can bring food through security, but liquids and gels are subject to certain restrictions.

Can I store my luggage at CTG Airport?

Yes, luggage storage services are available at CTG Airport.

What is the address of the Thai Airways CTG Terminal?

The address of the Thai Airways CTG Terminal is Crespo, Cartagena, Bolívar, Colombia.

What is the phone number for the Thai Airways CTG Terminal?

The phone number for the Thai Airways CTG Terminal is 57 5 6932828.

What amenities and services are available at the Rafael Núñez International Airport (CTG)?

Rafael Núñez International Airport offers a range of amenities and services, including shops, restaurants, lounges, currency exchange, luggage storage, and more.

What ground transportation options are available at the Thai Airways CTG Terminal?

Ground transportation options available at the Thai Airways CTG Terminal include taxis, ride-sharing services, public transportation, and car rentals.

Are there any nearby hotels or accommodations for Thai Airways passengers at Rafael Núñez International Airport?

Yes, there are several nearby hotels and accommodations for Thai Airways passengers at Rafael Núñez International Airport, including the TWA Hotel, Hilton Cartagena CTG Airport, and Crowne Plaza CTG Airport.

What special assistance is available at the Thai Airways CTG Terminal?

Special assistance is available at the Thai Airways CTG Terminal, including wheelchair assistance, escort services, and language interpretation services.

What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?

The process for handling lost or delayed baggage at Rafael Núñez International Airport involves filing a report with the airline and providing relevant information, such as baggage tags and description of the baggage.

How can I contact the Thai Airways CTG Terminal for further assistance?

You can contact the Thai Airways CTG Terminal for further assistance by calling their customer service hotline at 57 5 6932828.

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