Turkish ACA Terminal – General Juan N. Álvarez International Airport

If you’re flying with Turkish Airlines to or from General Juan N. Álvarez International Airport (ACA) in Acapulco, you’ll be using the Turkish ACA Terminal. This terminal is a hub for Turkish Airlines and is designed to provide passengers with a comfortable and convenient travel experience.
Turkish ACA Terminal - General Juan N. Álvarez International Airport
Turkish Airlines takes pride in offering its passengers a seamless and exceptional travel experience. One of the key components of this commitment is the Turkish ACA Terminal, located at General Juan N. Álvarez International Airport in Acapulco City. Here, we’ll cover everything you need to know about the Turkish ACA Terminal, including its address, phone number, departure terminal, and terminal map.

What is the Turkish ACA Terminal Address and Location Map?

Here are the details on the Turkish ACA Terminal address and location map. The Turkish ACA Terminal Address is:

Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico

The Turkish ACA Terminal is situated within the larger General Juan N. Álvarez International Airport complex, in Terminal 1. Passengers can refer to the ACA Airport map to locate the Turkish Airlines terminal.

Turkish ACA Terminal Location Map

The Turkish ACA Terminal map is available on the airline’s website and at the airport, offering a detailed layout of the terminal’s facilities, such as check-in desks, security checkpoints, lounges, and dining/shopping options. By providing this information, passengers can plan their journey to the Turkish ACA Terminal and ensure a smooth and efficient travel experience when flying with Turkish Airlines from Acapulco.

How to Contact Turkish Terminal ACA?

Here are the details on how to contact the Turkish Terminal ACA:
Airport Name General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport Address Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
General Juan N. Álvarez International Airport Phone Number +1-877-445-3112 /  52 744 446 5690
Turkish Contact Number 1 (800) 874-8875
General Juan N. Álvarez International Airport Code ACA
Turkish Ticket Counter Hours 24/7
Type International
Turkish ACA Terminals Terminal 1
Turkish Official Website https://www.turkishairlines.com/
Official YouTube https://www.youtube.com/@TurkishAirlines
Official Twitter https://twitter.com/TurkishAirlines
Official Facebook https://www.facebook.com/turkishairlines
Official Instagram https://www.instagram.com/turkishairlines
The Turkish Airlines team is committed to providing responsive and helpful support to ensure a seamless travel experience for all passengers using the Turkish ACA Terminal. By having multiple channels of communication, including a dedicated phone number and email address, Turkish Airlines aims to make it easy for travelers to get the information and assistance they need when passing through the Turkish ACA Terminal.

ACA Turkish Departure Terminal

The Turkish ACA Departure Terminal is situated in Terminal 1 of ACA Airport, which is the designated terminal for Turkish Airlines’ operations at this airport. When departing from the Turkish ACA Terminal, passengers can expect the following:
    • Check-in and Baggage Drop: The Turkish ACA Terminal features dedicated check-in counters and self-service kiosks where travelers can check in for their flights and drop off their checked luggage.
    • Security Screening: The terminal has its security checkpoint, allowing passengers to efficiently go through the screening process before reaching the boarding gates.
    • Boarding Gates: The Turkish ACA Terminal has multiple boarding gates assigned for Turkish Airlines’ departures. Passengers can easily locate their gate and board their flight from this dedicated terminal.
    • Amenities and Services: The Turkish ACA Departure Terminal offers a range of amenities and services to enhance the passenger experience, including duty-free shopping, dining options, and lounge facilities for premium travelers.
By departing from the Turkish ACA Terminal, passengers can enjoy a seamless and convenient travel experience when flying with Turkish Airlines from Acapulco. The terminal’s dedicated facilities and services are designed to ensure a smooth and efficient departure process.

Turkish ACA Terminal Arrivals

The Turkish ACA Arrivals Terminal is located within Terminal 1 of the ACA Airport complex, which is the designated terminal for Turkish Airlines’ operations at this airport. When arriving at the Turkish ACA Arrivals Terminal, passengers can expect the following:
Baggage Claim Immigration and Customs
The Turkish ACA Arrivals Terminal has dedicated baggage claim areas where passengers can retrieve their checked luggage upon arrival. ACA Turkish Terminal Passengers will go through the immigration and customs process at the Turkish ACA Arrivals Terminal, which has dedicated lanes and counters to facilitate a smooth and efficient entry into the Mexico.
By arriving at the dedicated Turkish ACA Arrivals Terminal, passengers can expect a seamless and well-organized process, ensuring a comfortable and efficient arrival experience when traveling with Turkish Airlines to Acapulco. The terminal’s facilities and services are designed to cater to the needs of Turkish Airlines’ passengers, making the arrival process at ACA Airport a hassle-free and pleasant experience.
Turkish ACA Terminal - General Juan N. Álvarez International Airport

Queries Handled by Turkish ACA Terminal

The Turkish ACA Terminal handles a wide range of queries and services for passengers traveling with Turkish Airlines to and from General Juan N. Álvarez International Airport (ACA) in Acapulco. Here are some of the queries and services that can be handled by the Turkish ACA Terminal:
    • Check-in: ACA Turkish Terminal Passengers can check in for their Turkish Airlines flight at the ticket counter or self-service kiosks. The ticket counter is staffed by friendly and knowledgeable representatives who can assist with ticketing, baggage checks, and other travel needs.
    • Baggage services: ACA Turkish Terminal Passengers can inquire about lost or delayed baggage, as well as baggage fees and restrictions, at the Turkish Airlines baggage service office.
    • Flight information: ACA Turkish Terminal Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
    • Special assistance: ACA Turkish Terminal Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
    • Lounge access: ACA Turkish Terminal Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
    • Duty-free shopping: ACA Turkish Terminal Passengers can shop for duty-free items, including perfumes, cosmetics, and souvenirs, at the duty-free shops located throughout the terminal.
    • Food and beverage: ACA Turkish Terminal Passengers can enjoy a variety of dining options, including cafes, restaurants, and bars, throughout the terminal.
    • Wi-Fi and charging stations: ACA Turkish Terminal Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
The Turkish ACA Terminal is designed to provide a seamless and comfortable travel experience for passengers, with a range of services and facilities to meet their needs and queries.

Turkish Facilities and Services Available at General Juan N. Álvarez International Airport

General Juan N. Álvarez International Airport (ACA) in Acapulco offers a wide range of facilities and services for passengers, including those traveling with Turkish Airlines. Here are some of the facilities and services available at ACA:
    • Dining: ACA Turkish Terminal offers a variety of dining options, including cafes, restaurants, and bars, throughout the airport. Passengers can enjoy a meal or a snack while waiting for their flight.
    • Shopping: ACA Turkish Terminal has a wide selection of shops, including duty-free stores, newsstands, and gift shops, where passengers can shop for souvenirs, travel essentials, and other items.
    • Wi-Fi: Turkish Terminal ACA offers free Wi-Fi throughout the airport, allowing passengers to stay connected while they wait for their flight.
    • Charging stations: Turkish Terminal ACA Passengers can charge their devices at the numerous charging stations located throughout the airport.
    • Luggage storage: Turkish Terminal ACA Passengers can store their luggage at the luggage storage facilities located in Terminals 1, 4, and 8.
    • Nursing rooms: Turkish Terminal ACA offers nursing rooms for mothers to breastfeed or pump in a private and comfortable environment.
    • Pet relief areas: Turkish Terminal ACA Passengers traveling with pets can use the pet relief areas located throughout the airport.
    • Medical services: Turkish Terminal ACA has medical clinics located in several terminals, providing medical care and attention to passengers in need.
    • Airport hotels: There are several airport hotels located near ACA, offering convenient accommodations for passengers with long layovers or overnight stays.
ACA offers a wide range of facilities and services to make passengers’ travel experience as comfortable and convenient as possible. Turkish Airlines passengers can take advantage of these facilities and services while waiting for their flight or during their layover at ACA.

Why Must You Choose Turkish ACA Terminal?

There are several reasons why passengers may choose to fly with Turkish Airlines and use the Turkish ACA Terminal:
    • Modern and comfortable terminal: The Turkish ACA Terminal is a modern and comfortable facility that offers a range of amenities and services to make passengers’ travel experience more enjoyable.
    • Convenient location: The Turkish ACA Terminal is located in Terminal 1 at ACA, which is easily accessible by car, taxi, public transportation, and airport shuttle services.
    • Efficient check-in and baggage services: The Turkish ACA Terminal offers efficient check-in and baggage services, with friendly and knowledgeable representatives available to assist with ticketing, baggage check, and other travel needs.
    • Wide range of dining and shopping options: The Turkish ACA Terminal offers a variety of dining and shopping options, including duty-free, newsstands, and gift shops, as well as cafes, restaurants, and bars.
    • Free Wi-Fi and charging stations: Turkish Terminal ACA Passengers can stay connected and charged with free Wi-Fi and charging stations located throughout the terminal.
    • Lounge access: Turkish Terminal ACA Passengers with lounge access can relax and enjoy complimentary food, beverages, and other amenities in the Turkish Airlines Lounge, located in Concourse B of Terminal 1.
    • Real-time flight information: Turkish Terminal ACA Passengers can get real-time flight information, including departure and arrival times, gate changes, and other updates, at the Turkish Airlines ticket counter or information desk.
    • Special assistance: Turkish Terminal ACA Passengers with disabilities or special needs can request assistance with mobility, hearing, or visual impairments, as well as other special requests, at the Turkish Airlines ticket counter.
    • Dedicated customer service: The Turkish ACA Terminal has a dedicated customer service team available to assist with any questions or concerns passengers may have regarding their flight or travel experience.
The Turkish ACA Terminal offers a comfortable and convenient travel experience for passengers flying with Turkish Airlines to and from ACA. With its range of amenities and services, efficient check-in and baggage processes, and dedicated customer service team, passengers can enjoy a stress-free and enjoyable travel experience.

Parking and Transportation at General Juan N. Álvarez International Airport

General Juan N. Álvarez International Airport (ACA) in Acapulco offers a variety of parking and transportation options to and from the airport. Here are some of the parking and transportation options available at ACA:
    • Parking: ACA offers both short-term and long-term parking options, with convenient access to the terminals. The airport has several parking garages and lots, including the Terminal 1 Parking Garage for passengers flying with Turkish Airlines.
    • Valet parking: Turkish Terminal ACA also offers valet parking services for passengers who prefer a more convenient and stress-free parking experience.
    • Car rental: The airport has a Rental Car Center, which is located off-site and accessible by a free shuttle bus. The Rental Car Center is home to several car rental companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
    • Taxi: Taxis are available at ACA 24/7, with a flat rate for travel to and from Manhattan. Passengers can find the taxi stand outside of each terminal.
    • Ride-sharing: Ride-sharing services, such as Uber and Lyft, are also available at ACA. Passengers can request a ride using the ride-sharing app and meet their driver at the designated pick-up area outside of their terminal.
    • Public transportation: The Acapulco City Metropolitan Transportation Authority (MTA) offers public transportation options to and from ACA, including the AirTrain and subway. The AirTrain connects the terminals to the subway system, allowing passengers to travel to and from Manhattan and other parts of Acapulco City.
    • Shuttle services: Several hotels near ACA offer shuttle services to and from the airport. Passengers can check with their hotel to see if they offer this service.
    • Limousine and car services: Turkish Terminal ACA Passengers can also opt for a more luxurious travel experience with limousine and car services available at ACA. These services can be booked in advance or at the airport. overall, ACA offers a variety of parking and transportation options to suit every passenger’s needs and preferences, making it easy and convenient to travel to and from the airport.
Detailed information on parking rates, shuttle schedules, and public transportation connections can be found on the ACA Airport website or by contacting the Turkish Airlines team at the Turkish ACA Terminal. By utilizing the various parking and transportation options available, passengers can ensure a seamless arrival and departure experience when traveling through the Turkish ACA Terminal.

Nearby Hotels and Accommodation at General Juan N. Álvarez International Airport

There are several hotels and accommodations located near General Juan N. Álvarez International Airport (ACA) in Acapulco, making it convenient for passengers with long layovers or those who need to stay overnight before or after their flight. Here are some nearby hotels and accommodations:
    • TWA Hotel: Located in the iconic TWA Flight Center, the TWA Hotel is a unique and stylish accommodation option for passengers. The hotel features retro-inspired rooms, a rooftop pool, and several restaurants and bars.
    • Crowne Plaza ACA Airport Acapulco City: Located just one mile from ACA, the Crowne Plaza ACA Airport Acapulco City is a modern and comfortable hotel with spacious rooms, a fitness center, and several dining options.
    • Hilton Acapulco ACA Airport: The Hilton Acapulco ACA Airport is a full-service hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
    • Fairfield Inn by Marriott Acapulco ACA Airport: The Fairfield Inn by Marriott Acapulco ACA Airport is a modern and affordable hotel located just two miles from ACA. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
    • Comfort Inn ACA Airport: The Comfort Inn ACA Airport is a budget-friendly hotel located just two miles from ACA. The hotel offers comfortable rooms, a free shuttle to and from the airport, and a complimentary breakfast.
    • The Westin Acapulco ACA Airport: The Westin Acapulco ACA Airport is a upscale hotel located just a mile from the airport. The hotel offers comfortable rooms, a fitness center, a business center, and several dining options.
    • Holiday Inn Express Acapulco ACA Airport Area: The Holiday Inn Express Acapulco ACA Airport Area is a modern and affordable hotel located just two miles from ACA. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
    • La Quinta by Wyndham Acapulco ACA Airport: The La Quinta by Wyndham Acapulco ACA Airport is a budget-friendly hotel located just two miles from ACA. The hotel offers comfortable rooms, a fitness center, and a free shuttle to and from the airport.
These are just a few of the many nearby hotels and accommodations available for passengers traveling to or from ACA. Passengers can choose from a range of options to suit their budget and preferences, with amenities such as free shuttle services, fitness centers, and dining options available at many of the hotels.

Special Assistance at General Juan N. Álvarez International Airport (ACA)

General Juan N. Álvarez International Airport (ACA) in Acapulco offers special assistance to passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. Here are some of the special assistance services available at ACA:
    • Assistance at the airport: Turkish Terminal ACA Passengers who require special assistance can request help at the airport’s information desks, which are located in each terminal. The airport staff can provide assistance with mobility, hearing, or visual impairments, as well as other special requests.
    • Wheelchair service: Turkish Terminal ACA Passengers who have difficulty walking can request wheelchair service at the airport. Wheelchairs are available at the airline ticket counters and at curbside check-in.
    • Skycaps: Skycaps are available at ACA to assist passengers with mobility issues, including help with luggage and wheelchair transportation to and from the aircraft.
    • TTY/TDD phones: TTY/TDD phones are available at ACA for passengers who are deaf or hard of hearing.
    • Service animals: Service animals are welcome at ACA. Passengers traveling with a service animal should check with their airline for specific policies and procedures.
    • Accessible parking: Turkish Terminal ACA offers accessible parking options for passengers with disabilities, including van-accessible spaces and designated parking areas.
    • Hotels near ACA: Many nearby hotels offer special accommodations for passengers with disabilities, including accessible rooms and facilities.
    • TSA Cares: TSA Cares is a helpline that provides travelers with disabilities or medical conditions with additional assistance during the security screening process. Passengers can call TSA Cares at (855) 787-2227 at least 72 hours before traveling.
ACA offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and convenient travel experience. Passengers are encouraged to contact their airline or the airport in advance to make any necessary arrangements and to ensure a smooth travel experience.

Turkish Lounges and Waiting Areas at General Juan N. Álvarez International Airport

Turkish Airlines operates a lounge at General Juan N. Álvarez International Airport (ACA) in Acapulco, offering passengers a comfortable and relaxing space to wait for their flight. Here is some information about the Turkish Lounge and other waiting areas at ACA:
    • Turkish Airlines Lounge: The Turkish Airlines Lounge is located in Concourse B of Terminal 1 at ACA. The lounge is available to passengers traveling in Business Class or Miles&Smiles Elite, Elite Plus, and Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Other lounges: In addition to the Turkish Airlines Lounge, there are several other lounges at ACA, including the American Airlines Admirals Club, the Delta Sky Club, and the Air France/KLM Lounge.
    • Waiting areas: ACA offers comfortable waiting areas throughout the terminals, with seating, charging stations, and other amenities. Passengers can also find restaurants, cafes, and shops to pass the time while waiting for their flight.
    • Airport amenities: ACA offers a range of amenities for passengers, including nursing rooms, pet relief areas, and medical clinics. The airport also offers free Wi-Fi throughout the terminals.
ACA offers a variety of comfortable and convenient waiting areas and lounges for passengers, including the Turkish Airlines Lounge for eligible passengers. Passengers can choose from a range of options to suit their needs and preferences, whether they prefer a quiet and relaxed space or a more social and active waiting area.

FAQs on ACA Airport Terminal Turkish

Here are the answers to the FAQs about the Turkish ACA Terminal at General Juan N. Álvarez International Airport (ACA):
What terminal does Turkish fly out of at ACA Airport?

Turkish Airlines operates out of the dedicated Turkish ACA Terminal, which is located within Terminal 1 of the General Juan N. Álvarez International Airport.

Where is the Turkish check-in counter located at General Juan N. Álvarez International Airport (ACA)?

The Turkish check-in counters are located within the Turkish ACA Terminal, which is situated in Terminal 1 of ACA Airport.

Does General Juan N. Álvarez International Airport have a Turkish lounge?

Yes, the Turkish ACA Terminal at ACA Airport features dedicated Turkish Airlines lounge facilities, including a Turkish Airlines Business Lounge and a general Turkish Airlines Lounge.

Where can I find the Turkish baggage claim area at General Juan N. Álvarez International Airport?

Passengers arriving on Turkish Airlines flights will retrieve their checked baggage at the dedicated Turkish ACA Arrivals Terminal within the larger ACA Airport complex.

Does General Juan N. Álvarez International Airport (ACA) have a hotel?

Yes, ACA Airport has several hotels located either on-site or near the airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites.

Where can I exchange currency at ACA Airport?

Currency exchange services are available at various locations throughout ACA Airport, including within the terminals and at the international arrival areas.

Where can I find the Turkish ticket counter at ACA Airport?

The Turkish ticket counters and check-in desks are located within the dedicated Turkish ACA Terminal, which is situated in Terminal 1 of the airport.

Does General Juan N. Álvarez International Airport have Wi-Fi?

Yes, ACA Airport provides free Wi-Fi access throughout the terminals, including the Turkish ACA Terminal, to allow passengers to stay connected during their travels.

Where can I find a charging station at ACA Airport?

Charging stations for electronic devices are available in the seating areas and waiting lounges throughout the ACA Airport terminals, including the Turkish ACA Terminal.

How early should I arrive at ACA Airport for a Turkish flight?

It is recommended that passengers arrive at the Turkish ACA Terminal at least 2-3 hours before their scheduled Turkish Airlines departure time to allow for check-in, security screening, and boarding processes.

Can I bring food through security at ACA Airport?

Yes, passengers are generally allowed to bring solid food items through security checkpoints at ACA Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.

Can I store my luggage at ACA Airport?

ACA Airport offers luggage storage services and facilities, allowing passengers to temporarily store their bags and belongings while they are at the airport.

What is the address of the Turkish ACA Terminal?

The Turkish ACA Terminal address, is Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico.

What is the phone number for the Turkish ACA Terminal?

The Turkish ACA Terminal Phone Number is 52 744 446 5690.

What amenities and services are available at the General Juan N. Álvarez International Airport (ACA)?

ACA Airport offers a range of amenities and services, including duty-free shopping, dining options, lounges, ground transportation, currency exchange, and more, with dedicated facilities and services available within the Turkish ACA Terminal.

What ground transportation options are available at the Turkish ACA Terminal?

The Turkish ACA Terminal provides easy access to various ground transportation options, including taxis, shuttle services, and public transportation, to help passengers continue their journey.

Are there any nearby hotels or accommodations for Turkish passengers at General Juan N. Álvarez International Airport?

There are several hotels located either on-site at ACA Airport or in close proximity, such as the Courtyard by Marriott, Hilton Garden Inn, and Fairfield Inn & Suites, which can accommodate Turkish Airlines passengers.

What special assistance is available at the Turkish ACA Terminal?

The Turkish ACA Terminal offers a range of special assistance services, including wheelchair and mobility aid support, unaccompanied minor assistance, accommodations for passengers with disabilities, and language support.

What is the process for handling lost or delayed baggage at the General Juan N. Álvarez International Airport?

Passengers with lost or delayed baggage should contact their airline’s baggage service office at ACA Airport for assistance. The baggage service office for Turkish Airlines is located in the baggage claim area of Terminal 1. Passengers can also file a claim for lost or delayed baggage online through their airline’s website.

How can I contact the Turkish ACA Terminal for further assistance?

Passengers can contact the Turkish ACA Terminal for further assistance by calling the phone number listed above, visiting the Turkish ticket counter in Terminal 1, or contacting their airline’s customer service department.

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